Team troubles — techniques to solve conflict
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Whether you’ve been in a team for a while or one that has just formed; sometimes troubles can arise. Getting these troubles out into the open, discussed and solved quickly is good for team health and everyone's happiness. However, these are not easy conversations to have. Today I'm going to walk you through a few techniques to tackle these issues in a positive safe space.
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Team troubles — techniques to solve conflict
- 1. Trouble in the team: techniques to solve conflicts. @hollielubbock
- 3. If it’s not dealt with it can easily escalate.
- 4. Feeling threatened blocks our creativity, reduces our ability to solve problems, and makes it harder for us to communicate and collaborate with others. Mindtools
- 5. 01. Types of conflict resolution 02. Giving good feedback 03. Team feedback speed dating
- 6. 01. Types of conflict resolution. More info TKI Conflict resolution model.
- 7. Assertive Cooperative Unassertive Uncooperative 01. Types of conflict resolution.
- 8. Assertive Cooperative Unassertive Uncooperative Avoiding 01. Types of conflict resolution.
- 9. Assertive Cooperative Unassertive Uncooperative Competing Avoiding 01. Types of conflict resolution.
- 10. Assertive Cooperative Unassertive Uncooperative Competing Avoiding Accommodating 01. Types of conflict resolution.
- 11. Assertive Cooperative Unassertive Uncooperative Competing Avoiding Accommodating Compromising 01. Types of conflict resolution.
- 12. Assertive Cooperative Unassertive Uncooperative Competing Avoiding Accommodating Collaborating Compromising 01. Types of conflict resolution.
- 13. Assertive Cooperative Unassertive Uncooperative Competing Avoiding Accommodating Collaborating Compromising 01. Types of conflict resolution. Use a variety of these techniques
- 14. Now to tackle it! 02. Giving good feedback
- 15. Private not public. Conflict should be tackled in private not a public forum. 02. Giving good feedback
- 16. Private not public. Conflict should be tackled in private not a public forum. Moving to a neutral or different location can help defuse tension. Change location. 02. Giving good feedback
- 17. Private not public. Conflict should be tackled in private not a public forum. Open & honest. Give people space to talk about what’s going on. Give honest feedback using I statements about how you feel. Moving to a neutral or different location can help defuse tension. Change location. 02. Giving good feedback
- 18. Situation, behaviour, impact. 02. Giving good feedback
- 19. Feedback should be affirmative or constructive. 02. Giving good feedback Erika Carlson talk
- 20. Feedback speed dating with the whole team. 03. Team feedback speed dating More info
- 21. Regular sessions, it gets easier. Try to hold speed dating every two - four weeks. Play music or choose places where there is privacy for each pair. 03. Team feedback speed dating
- 22. Regular sessions, it gets easier. Try to hold speed dating every two - four weeks. Play music or choose places where there is privacy for each pair. Everyone needs to prepare 3 pieces of feedback for each member of the team. Utilise the situation, behaviour, impact format. Prepare 3 pieces of feedback. 03. Team feedback speed dating
- 23. Regular sessions, it gets easier. Try to hold speed dating every two - four weeks. Play music or choose places where there is privacy for each pair. 10mins a pair. Impairs take it in turns to give your feedback to each other, 5 mins giving and 5 minutes receiving feedback each. Swap partners! Everyone needs to prepare 3 pieces of feedback for each member of the team. Utilise the situation, behaviour, impact format. Prepare 3 pieces of feedback. 03. Team feedback speed dating
- 24. 01. Try to deal with conflict quickly. 02. Consider which is the best resolution tactic. 03. Private, neutral space and be open and honest. 04. Give feedback including situation, behaviour, impact. 05. Try feedback speed dating! 5 Things To Remember