Ten Tips To Improve Your Sales
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This document provides 10 tips for raising sales through communication skills. The tips include having a plan before client meetings, creating a comfortable atmosphere, following a structured interview process, listening to customers, repeating key ideas to customers, using positive language, being clear and direct, using high-impact communication techniques, engaging customers by finding common ground, and following up after interviews to improve future interactions. The overall message is that effective communication is key to understanding customers' real needs and building trust, which can lead to increased sales.
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Ten Tips To Improve Your Sales
- 1. Ten Tips To Raise your sales T h r o u g h c o m m u n i c a t i o n s k i l l s J e s ú s H e r r e r a
- 2. This is not a course. These are just ten reflections that can be useful.
- 3. It is all about “They” “If they like you, and they believe you, and they trust you, and they have confidence in you. . . Then they MAY buy from you.” Jeffrey Gitomer
- 4. #1 Do you have a plan? Before starting an interview with a client, think about the purpose and the way you are going to get it. If you don’t have a plan, you will get nowhere.
- 5. # 2 Open ¡ Creating a comfortable and relaxing atmosphere is a key point.
- 6. #3 Structure All interviews with successf u l cl ient follow a structure, although it may seem that they are improvised.
- 7. # 4 Listen to Understanding your customer requires more effort from your ears than your mouth. The longer you listen to them, the better your chances of closing a good deal are.
- 8. # 5 Repeat, repeat & repeat If you want to put one idea in you customers’ mind, you need to repeat it, using your imagination, at least eight times in every single conversation.
- 9. # 6 Be positive ¡ Always use positive phrases to strengthen your arguments.
- 10. # 7 Do not beat around the bush Trying to be clear in your arguments and being resolutive in your exposure. Few things are more valuable than the time.
- 11. # 8 High impact Communication is a set of elements and they are not just words. The strength of your voice, gestures, your eyes. Everything should flow tidily to create a high impact.
- 12. # 9 Engage them Selling is a matter of trust. Getting a customer on your side is much more. You must make a small compromise between each other in every interview.
- 13. # 10 Follow up Analyzing what happened to improve at all times, reviewing commitments. This is the end of an interview and the beginning of the next one.
- 14. Anyway “The real needs of your customers are always different and rarely they will show up. Communicating is the way we use to dive in their minds to discover them. That is the success of any salesperson.” JH
- 15. F i n d m o r e T T T b y f o l l o w i n g : 1 M i n u t e 2 T h i n k