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THE
CHALLENGER
SALE
KEY TAKEAWAYS
HOWYOU SELL IS MORE IMPORTANTTHAN
WHATYOU SELL
CHALLENGERS PUSHTHEIR CUSTOMER
THINKING & HELPTHEM COMPETE MORE
EFFECTIVELY
CHALLENGERS – 4T’S
1.TEACH FOR DIFFERENTIATION
2. TAILOR FOR RESONANCE
3. TAKE CONTROL OF SALE
4. CREATE CONSTRUCTIVE TENSION
THEVALUE OF INSIGHTS TRUMPSTHE QUALITY
OFYOUR PRODUCT
DON’T DISCOVERWHATTHEY KNOW ,
TEACHTHEM A NEWWAY OFTHINKING
RAPPORT & REFRAMEARE NOTTHE SAME
LOGIC ALONE IS RARELY ENOUGHTO
CHALLENGE STATUS QUO
LEADWITH A HYPOTHESIS OF CUSTOMER
NEEDS
PAINT A PICTURE OF NEGATIVE FUTURE
BASED ONTHE CURRENT PATH
PAINT A PICTURE OF NEGATIVE FUTURE
BASED ONTHE CURRENT PATH
MARKETING ISYOUR INSIGHT GENERATION
ENGINE
SALES LEADERSHIP REQUIRES AN
INNOVATION MINDSET
MAKE SUREYOUR PITCH IS BOLD
BIG NOT SMALL
OUTPERFORMING NOT ACHIEVABLE
LEADING EDGE NOT FOLLOWING
DIFFICULT NOT EASY
BE MEMORABLE NOT AGREEABLE
DON’T JUST TRAIN , CHANGEWHAT
HAPPENS BEFORE AND AFTER ..LEARNING
THAT STICKS / PRACTICE
TERMINOLOGY MATTERS
BEWARE OF LONEWOLVESWHO “LIVE BY
THE SWORD AND DIE BY THE SWORD”
COMPETITION FOCUSES ITS ENERGY ON
FINDING CUSTOMERS , CHALLENGERS ARE
OUTTHERE MAKING CUSTOMERS
CONSIDER PILOT BEFORE BROADLY
LAUNCHING
DRIVE ADOPTION BEYONDTHE “CHASM” ..
GO BEYOND EARLY ADOPTERS

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The Challenger Sale Key Takeaways