The impact of data-enabled innovation in local public services in the UK - James Maddison (Open Data Institute)

Editor's Notes

1. 3 key levels to create value from data: Steward, create, decide.
2. This shows you how it can potentially go the wrong direction. To avoid data hoarding, you need innovation, training, and a good data infrastructure, to help promoting and implementing more data openness.
3. This shows you the risks when being afraid of data. You need key principles around data ethics, equity and engagement to build trust in the data and in its management.
4. The ODI works towards a good balance between all these key principles in order to create a good data ecosystem.
5. This is the work we’ve done Research paper Funded 8 local authorities Built toolkit This is what i’m going to talk to you about
6. 3 common ways data is used to enable better public services First to increase access to data about services which supports innovation and creates trust with citizens Second using data more effectively to improve the way services are run which creates improvements and efficiencies Thirdly using data to make better (policy) decisions Here are some examples….
7. bin by Alice Design from the Noun Project Map by Phonlaphat Thongsriphong from the Noun Project cycle by Vectors Market from the Noun Project
8. Our work also uncovered a very significant gap in knowledge and understanding between a small group of experts thinking about cutting-edge techniques, and the majority of data practitioners, often confused about best practices around personal data.
9. Through interviews, we found that people responsible for public service delivery in local authorities often experience a number of barriers to change. The most common of these challenges is engagement and buy-in from senior management.
10. The Data and Public Services Toolkit is a set of free, collaborative, non-technical tools which aim to help people designing public services identify what data is available, what it can be used for, and how to do that well. It includes: over 20 case studies of different types of data-enabled services a business case canvas to help get senior buy-in for using data in your service a guide for mapping your data ecosystem the Data Ethics Canvas which helps you use data more ethically a checklist of things to consider when designing a data enabled service to help it scale up Download the printable versions from the ODI website, or get in touch with us to find out more about our physical workshop kit.
11. Design and plan use these tools to help you understand the communities who will benefit and build on your work Pitch Use these tools to pitch the data use for your service and gain organisational support Grow Use these tools to grow your service in your region and scale out to other regions:
12. This is for service delivery managers and bringing together collaborative working
13. CASE STUDIES - 20 online Benchmarking and see what others are doing and instructions on how to use it Addresses barrier - evidence about the value and impact of other data initiatives within the public sector
14. Business case - convincing senior people - for data specific elements Thinking about service need and the data required for it Engagement and buy in
15. What you’ve got and where - identify opportunities for improvements and connections - value flow (tangible and intangible)
16. Ethics and compliance - just because it’s legal doesn’t mean it’s ethical
17. People develop things in isolation - this helps projects to have impact - work with others.
18. Data Cymru
19. Put all resource links