The Road to Adoption – Brightspace London Connection
- 1. Change Management & Adoption Strategy
- 2. Change Management Values • Inclusiveness • Confidence • Openness Guiding principles • Betterment • Efficacy • Innovation Image Source: http://static.wixstatic.com/media/98e20c_b1ffb1eaea3a4dd3a0be50a4d3dc4bfd.gif
- 3. Principles • Facilitating Change • Planning change, not reacting to change • Be a Change Agent • Make change an opportunity for improvement not distraction Image source: http://thumbs.dreamstime.com/z/strategic-management-wordcloud-9500634.jpg
- 4. Goals • Full Engagement • Awareness • Communication • Collaboration • Process Improvement Create a culture of collaboration and opportunity. Image source: http://genetroyer.com/wp-content/uploads/2015/09/team.jpg
- 5. Goals Kaizen = Change for better Continuous Improvement methodology ”Big results come from many small changes accumulated over time” • Everyone involved in making changes • Stay true to the original objectives when implementing change. • Reach at state of “Kaizen” where change is embraced within the organization. • By Everybody! Everyday! Everywhere! Source: https://www.kaizen.com/about-us/definition-of-kaizen.html
- 6. The Beliefs • People change, organizations by themselves do not. • People want to change if they see the benefits. • Change needs to speak to our emotional mind because it’s more powerful than our rational side. • The desire to change is tied to how individuals understand the change. • Change is a daily process, not an event. Image Source: http://www.energeneses.com/uploads/3/4/7/5/34751037/8792168_orig.jpg?170
- 7. Change Management Process Enable • Create the climate for change • Requirements gathering, audience definition, process planning, communications planning Engage • Trigger the change • Launch migration, communication and onboarding processes, launch training Sustain • Maintain the change • Develop communities of practice, maintain communications, develop best practice support and sharing channels
- 8. Enablement Create a sense of urgency Understand the current conditions Align the reason (the why) for the change Clarify the vision Communicate one message (marketing plan) Representative involvement Motivate the people, rally the troops Image source: http://www.mcip-pdx.org/wp- content/uploads/2015/03/changemanagement.jpg
- 9. Engagement Identify value-add features and functionality Remove barriers Celebrate and share quick wins Align ability, training & professional learning Showcase champions Image Source: https://www.mindtools.com/media/Images/Articles/Project_Management/Change_Management/chrysalis_jpsdk2 26X150.jpg
- 10. Engagement: Success Story La Cite : The journey to 100% adoption • Positioned Brightspace at the center of their learning community. • Focused on creating unique workflows through Brightspace for faculty (class list, final grades, course syllabus, etc.) • Faculty use Brightspace for daily tasks thus adoption rate is 100%. • Purchased consulting for important project in regards to retention. • Built a tool to gather faculty's observation on student engagement within the platform.
- 11. Sustainability Develop faculty support model Continue to view change as an opportunity Promote a culture of change Build good habits Encourage change from within Image Source: http://www.thepillars.ca/images/Change_Management_Consulting.jpg
- 12. Sustainability: Success Story University of Central Oklahoma : Transformational Learning • Aligned Brigthspace with important institutional project.(STLR) • Purchased consulting at beginning of project to build a solid foundation to get them started. • Faculty training is focused on the pedagogy of how to use Brightspace and not only on the tools. • Purchased a Creative Services engagement to create a personalized Dashboard for students. • Have presented a couple of webinars and FUSION sessions.