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Performance improvement
tools and collaboration




 Nigel Alphonso
 TMA World │ Global Account Director
Performance improvement tools
and collaboration



In today’s corporate environment,

everyone is looking to use

tools to improve performance,

including social networking tools,

performance management tools

and

project management tools.
Performance improvement tools
and collaboration




   It seems that whatever the

      managerial challenge,

    someone will have devised

       a tool to address it.
Performance improvement tools
and collaboration



                            This point was brought home to
                            me when I recently facilitated a
                            session for a large financial
                            services firm.


                            The team leader was keen to
                            understand the best tools to
                            use in order to maximize the
                            performance of his team.
Performance improvement tools
and collaboration




                            When I replied that the most
                            effective tool was his own ability
                            to foster a sense of purpose,
                            trust and direction within the
                            team, there was a momentary
                            silence.
Performance improvement tools
and collaboration

        “But my team is all over the world” he replied

        “in different time-zones and operating within different

        cultures, we need some tools to help us

        collaborate.”
Performance improvement tools
and collaboration




 Of course, I was quick to remind him that without the
appropriate collaborative mindset, tools will only make a
                  marginal difference.
Performance improvement tools
and collaboration


 This dilemma seems to be a common theme across all global
                       organizations.
Performance improvement tools
and collaboration


  Indeed when senior managers were questioned in a recent
 AMA (American Management Association) survey about their
employees’ collaborative and team work skills, only 46% were
                    rated above average.
Performance improvement tools
and collaboration



                      In order to address these gaps, firms

                      are increasingly experimenting with

                      a variety of initiatives, all of which

                      have at their core the creation of a

                      corporate culture where command

                      and control structures are being

                      replaced with trust-based

                      workplaces.
Performance improvement tools
and collaboration




                     Google is a notable example of this,

                     where outcome based objectives

                     supersede any measurement based

                     on time or volume of work.
Performance improvement tools
and collaboration




Technological advances have meant even

greater tendencies towards virtual and

remote working which in turn has

shone a powerful light on poor

management practice.
Performance improvement tools
and collaboration




In my experience, an average manager of a co-

located team will struggle immensely if their

team is subsequently dispersed across

multiple locations and

time-zones.
Performance improvement tools
and collaboration


          So, are tools unimportant?


Of course not (and next time we can discuss their uses).

However, as a manager, always be thinking:


    “What can I do to promote greater
                    trust,
         convergence and improved
                coordination
                in my team?”
Performance improvement tools
and collaboration



 To learn more about how TMA World can help
     your organization, please contact us at
             enquiries@tmaworld.com
                        or visit
http://www.tmaworld.com/training-solutions/

More Related Content

TMA World: Performance Improvement Tools and Collaboration

  • 1. Performance improvement tools and collaboration Nigel Alphonso TMA World │ Global Account Director
  • 2. Performance improvement tools and collaboration In today’s corporate environment, everyone is looking to use tools to improve performance, including social networking tools, performance management tools and project management tools.
  • 3. Performance improvement tools and collaboration It seems that whatever the managerial challenge, someone will have devised a tool to address it.
  • 4. Performance improvement tools and collaboration This point was brought home to me when I recently facilitated a session for a large financial services firm. The team leader was keen to understand the best tools to use in order to maximize the performance of his team.
  • 5. Performance improvement tools and collaboration When I replied that the most effective tool was his own ability to foster a sense of purpose, trust and direction within the team, there was a momentary silence.
  • 6. Performance improvement tools and collaboration “But my team is all over the world” he replied “in different time-zones and operating within different cultures, we need some tools to help us collaborate.”
  • 7. Performance improvement tools and collaboration Of course, I was quick to remind him that without the appropriate collaborative mindset, tools will only make a marginal difference.
  • 8. Performance improvement tools and collaboration This dilemma seems to be a common theme across all global organizations.
  • 9. Performance improvement tools and collaboration Indeed when senior managers were questioned in a recent AMA (American Management Association) survey about their employees’ collaborative and team work skills, only 46% were rated above average.
  • 10. Performance improvement tools and collaboration In order to address these gaps, firms are increasingly experimenting with a variety of initiatives, all of which have at their core the creation of a corporate culture where command and control structures are being replaced with trust-based workplaces.
  • 11. Performance improvement tools and collaboration Google is a notable example of this, where outcome based objectives supersede any measurement based on time or volume of work.
  • 12. Performance improvement tools and collaboration Technological advances have meant even greater tendencies towards virtual and remote working which in turn has shone a powerful light on poor management practice.
  • 13. Performance improvement tools and collaboration In my experience, an average manager of a co- located team will struggle immensely if their team is subsequently dispersed across multiple locations and time-zones.
  • 14. Performance improvement tools and collaboration So, are tools unimportant? Of course not (and next time we can discuss their uses). However, as a manager, always be thinking: “What can I do to promote greater trust, convergence and improved coordination in my team?”
  • 15. Performance improvement tools and collaboration To learn more about how TMA World can help your organization, please contact us at enquiries@tmaworld.com or visit http://www.tmaworld.com/training-solutions/