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Train the Trainer Laurence Yap For ERT Team, Komag
Introduction Objectives  Equip your in preparation  training sessions End results Know adult learning process Learn to prepare before  training  Know how to write lesson plan  Facilitate discussion Demonstration effectively Interact well with audience
Outline: Part A: Preparation 1. Preparation 1.1 adult learning 1.2 teacher vs instructor 1.3 create a checklist 1.4 sample outline 1.5 motivate your audience 1.6 create lesson plan
Outline Part B: Training 2 Introduction 2.1 Gain attention 2.2 Aims 2.3 Transition 2.4 Overview 3 Explain 3.1 Delivery skills 3.2 Use of multimedia
4 Discussion and feedback 4.1 facilitation Skills 5 Demonstration  5.1 Demo training 6 Summary and closing
1.1 Adult learning Learn  by doing Learn by solving practical problems Learn through the application of past experience Learn best in informal environment Through a variety of training method
1.2 Teacher vs Instructor  Teacher:  Tell them what you are going to tell them Tell them what you are telling them Tell them what you’ve told them
Instructor Ask them what they’ve done Tell them what they are going to do Show them what they are going to do Let them do it Let them do it some more Ask them what they’ve just done
1.3 Create a check list Look at the example Work out in a group of 4 Choose a leader Write it in a flipchart
1.4 Sample Outline  Introduction Contents Conclusion
1.5 Motivate Your Audience   Tell a story Use natural humor Unusual statisticsKnow their level of knowledge speak their language variety in a presentation
Create a need - WIIFM Get yourself excited – eye contact and available yourself  before class, at breaks and after class Establish a long range objectives – see bigger pictures like the overall presentation Apply contents to life – role play and action plans
Know their level of knowledge speak their language variety in a presentation – change every 8 minutes 90/20/8  Learn from good instructors
1.6 Create lesson plan Introduction Explanation Scenario Feedback Demonstration Summary
2. Introduction  General  guidelines: write notes on index card eye contact drink water if you are thirsty. Not iced water vary your voice – pitch, volume, short dramatic pauses, speed of delivery watch your language! – everyday language, friendly mannerism – adjust your clothes, scratch your ear or nose, brush back your hair
2.1 introduction: gain attention  open  with high  energy, animation and enthusiasm don’t apologize give the audience an  overview be aware of your appearance be aware of your voice – tone, enunciation, pace and speed, word choice
Next Steps  Quotation Challenging questions Description of incidents Poems Word games Visuals Props  Activities
2.2 Aims Specific Measurable Achievable Relevant Time Table
2.3 Transition  Physical movement Use of media Change of Media Mini-Summary Q&A Pause
2.4 Overview Tell them your big pictures
3.1 Delivery Skills  Verbal pleasant natural dynamic expressive easily heard
Nonverbal Delivery Skills posture – confidence, alert hand gesture body movement – step forward, a step backward, lateral movement facial expression eye contact
Delivery the content: step by step clear and concise tell them why stress key points avoid jargon and buzz words speak at moderate speed
3.2 Use of multimedia Flip Chart write big and well use color – red for underline, black/blue/green for main text, pink/brown, purple and yellow: least visible use exact words,  face your audience,  post them  use symbol, box and bullet points  reverse techniques
4.1 facilitation Skills Set ground rules Learn to wait before responding – count to 10 Redirect questions to the group – Ping Pong Use the energy of the group – rest, humor, stretch break Avoid making judgment statements – Which’s not very funny? How can you believe that? Listen attentively – look into their eyes
Paraphrase to clarify Use flipchart – keep track of ideas. KISS Synthesize – don’t just record. Get comment and build on each other’s thought Summarize periodically Label sidetracks – use card or signals Park it – parking lot Give reinforcement – verbal and non verbal – thank you and thumb up
Keep air time under 40% Check for understanding Ask participants to summarize Ask others for opinion Summarize and move on
5.1 Demo training position the employee correctly explain the objective and steps demo first the overall process demo NEXT each step slowly, explain each step elaborately and verify understanding practice and feedback summary
Verify the trainees understand the task ask for questions  What question to you has?  Anything I need to clarify further?  wait for questions have trainee repeat instructions tell them you are concern with your communication skills praise them if they do it well
.test verbally for understanding keep question short and to the point usually 2 –3 questions gain confidence and making progress
Summary and Closing  Ask questions Check parking lot Summarize any follow up action items required of you Summarize key points

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Train the trainer Training

  • 1. Train the Trainer Laurence Yap For ERT Team, Komag
  • 2. Introduction Objectives Equip your in preparation training sessions End results Know adult learning process Learn to prepare before training Know how to write lesson plan Facilitate discussion Demonstration effectively Interact well with audience
  • 3. Outline: Part A: Preparation 1. Preparation 1.1 adult learning 1.2 teacher vs instructor 1.3 create a checklist 1.4 sample outline 1.5 motivate your audience 1.6 create lesson plan
  • 4. Outline Part B: Training 2 Introduction 2.1 Gain attention 2.2 Aims 2.3 Transition 2.4 Overview 3 Explain 3.1 Delivery skills 3.2 Use of multimedia
  • 5. 4 Discussion and feedback 4.1 facilitation Skills 5 Demonstration 5.1 Demo training 6 Summary and closing
  • 6. 1.1 Adult learning Learn by doing Learn by solving practical problems Learn through the application of past experience Learn best in informal environment Through a variety of training method
  • 7. 1.2 Teacher vs Instructor Teacher: Tell them what you are going to tell them Tell them what you are telling them Tell them what you’ve told them
  • 8. Instructor Ask them what they’ve done Tell them what they are going to do Show them what they are going to do Let them do it Let them do it some more Ask them what they’ve just done
  • 9. 1.3 Create a check list Look at the example Work out in a group of 4 Choose a leader Write it in a flipchart
  • 10. 1.4 Sample Outline Introduction Contents Conclusion
  • 11. 1.5 Motivate Your Audience Tell a story Use natural humor Unusual statisticsKnow their level of knowledge speak their language variety in a presentation
  • 12. Create a need - WIIFM Get yourself excited – eye contact and available yourself before class, at breaks and after class Establish a long range objectives – see bigger pictures like the overall presentation Apply contents to life – role play and action plans
  • 13. Know their level of knowledge speak their language variety in a presentation – change every 8 minutes 90/20/8 Learn from good instructors
  • 14. 1.6 Create lesson plan Introduction Explanation Scenario Feedback Demonstration Summary
  • 15. 2. Introduction General guidelines: write notes on index card eye contact drink water if you are thirsty. Not iced water vary your voice – pitch, volume, short dramatic pauses, speed of delivery watch your language! – everyday language, friendly mannerism – adjust your clothes, scratch your ear or nose, brush back your hair
  • 16. 2.1 introduction: gain attention open with high energy, animation and enthusiasm don’t apologize give the audience an overview be aware of your appearance be aware of your voice – tone, enunciation, pace and speed, word choice
  • 17. Next Steps Quotation Challenging questions Description of incidents Poems Word games Visuals Props Activities
  • 18. 2.2 Aims Specific Measurable Achievable Relevant Time Table
  • 19. 2.3 Transition Physical movement Use of media Change of Media Mini-Summary Q&A Pause
  • 20. 2.4 Overview Tell them your big pictures
  • 21. 3.1 Delivery Skills Verbal pleasant natural dynamic expressive easily heard
  • 22. Nonverbal Delivery Skills posture – confidence, alert hand gesture body movement – step forward, a step backward, lateral movement facial expression eye contact
  • 23. Delivery the content: step by step clear and concise tell them why stress key points avoid jargon and buzz words speak at moderate speed
  • 24. 3.2 Use of multimedia Flip Chart write big and well use color – red for underline, black/blue/green for main text, pink/brown, purple and yellow: least visible use exact words, face your audience, post them use symbol, box and bullet points reverse techniques
  • 25. 4.1 facilitation Skills Set ground rules Learn to wait before responding – count to 10 Redirect questions to the group – Ping Pong Use the energy of the group – rest, humor, stretch break Avoid making judgment statements – Which’s not very funny? How can you believe that? Listen attentively – look into their eyes
  • 26. Paraphrase to clarify Use flipchart – keep track of ideas. KISS Synthesize – don’t just record. Get comment and build on each other’s thought Summarize periodically Label sidetracks – use card or signals Park it – parking lot Give reinforcement – verbal and non verbal – thank you and thumb up
  • 27. Keep air time under 40% Check for understanding Ask participants to summarize Ask others for opinion Summarize and move on
  • 28. 5.1 Demo training position the employee correctly explain the objective and steps demo first the overall process demo NEXT each step slowly, explain each step elaborately and verify understanding practice and feedback summary
  • 29. Verify the trainees understand the task ask for questions What question to you has? Anything I need to clarify further? wait for questions have trainee repeat instructions tell them you are concern with your communication skills praise them if they do it well
  • 30. .test verbally for understanding keep question short and to the point usually 2 –3 questions gain confidence and making progress
  • 31. Summary and Closing Ask questions Check parking lot Summarize any follow up action items required of you Summarize key points