Transnational education: conversations for success - Jisc Digital Festival 2015
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Transnational education (TNE), or the provision of education qualifications from institutions in one country to students in another, plays an essential role in the delivery of international strategy in UK educational institutions. Recent reports from BIS, HEFCE and Jisc highlight the exciting opportunities and expected growth of TNE. Dr Esther Wilkinson explains why technology is so important, what our research shows and what we are doing to support the TNE agenda.
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Transnational education: conversations for success - Jisc Digital Festival 2015
- 2. Transnational education Conversations for success
- 3. » Strategic importance of transnational education (TNE) » Jisc’sTNE support programme › TNE support strategy › Market intelligence › Development and delivery › New opportunities » Jisc’sTNE vision Overview 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 3
- 4. Strategic importance ofTNE 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 4 Transnational education (TNE) is the provision of education for students based in a country other than the one in which the awarding institution is located (Quality Assurance Agency, Dec 2013) Type ofTNE Activity (Higher Education Statistics Agency): » Overseas branch of UK awarding institution (‘branch campus’) » Overseas partnership - students registered at UK institution - students registered at overseas institution » Distance/online learning (may involve in-country support centre) Defining transnational education
- 5. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 5 Sector policy interest Strategic importance ofTNE » HMG Industrial Strategy (2013): International Education Strategy » Department of Business, Innovation and Skills » Universities UK » Higher Education International Unit » HEFCE » Association of Colleges » GuildHE » Quality Assurance Agency » British Council » Higher Education Academy » Leadership Foundation for HE » National Union of Students » UKTI/UKTI Education » EducationUK
- 6. To the UK….. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 6 Strategic importance ofTNE
- 7. UKTNE Census 2014 (Higher Education) » Value to UK economy: › TotalTNE revenue for UK HEIs: ±£496m pa › Average annual remittance per student: £1,530 › Distance learning generates most revenue: ±£212m pa › Branch campus turnover: ±£140m pa » HESA Annual Overseas Record not capture extent or complexity ofTNE » Majority ofTNE appears to involve at least some form of part-time study » Subtle differences between subject areas byTNE type, country, level of study » (Relatively) stable TNE host countries » Majority ofTNE programmes in maintenance mode, 25% expanding » Expansion focused onTNE controlled by UK provider Strategic importance ofTNE 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 7
- 8. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 8 Benefits….to the UK and host institution…. Strategic importance ofTNE » Institutional international strategies » Global approach » Educational reach » Teaching partnerships » Curriculum development » Academic standards » Research collaboration » Brand and reputation » Staff development and mobility » Student recruitment, ‘halo effect’
- 9. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 9 ….and to the student Strategic importance ofTNE » Employability » Access to UK education in home country » Mobility » Student experience » Study in English » Develop understanding of other cultures
- 10. Top 10 UK institution providers ofTNE (2011-12) Strategic importance ofTNE 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 10 % of market (including Brookes) % of market (excluding Brookes) 1. Oxford Brookes 44.1 - 2. London International 8.0 14.3 3. Open University 7.5 13.4 4.Wales 2.9 5.1 5. Heriot Watt 2.5 4.4 6. Liverpool 2.3 4.2 7. Staffordshire 2.2 3.9 8. Greenwich 2.1 3.8 9. Coventry 1.9 3.4 10. Middlesex 1.7 3.1 11. Others 24.8 44.4
- 11. Lucy Burrow Director of global IT service delivery University of Nottingham
- 12. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 12 ‘Transnational Education. International learning is moving into a new and more mature phase of flexible provision, combinations of student mobility, branch campuses, smaller hubs and wide-ranging forms of face-to-face teaching and on-line collaboration. Many of these initiatives will be based on collaborations and consortia; all will require sophisticated, reliable and secure digital solutions. In addition, the combination of ubiquitous bandwidth and location-intelligent mobile devices will require solutions that keep pace with commercially-driven digital innovation. For most universities and colleges, these solutions will be unaffordable without shared innovation and implementation. Jisc provides these services in response to the needs of its members and users.’ Martin Hall, Jisc Chair, 12 February 2015 Strategic importance ofTNE
- 13. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 13 Challenges Strategic importance ofTNE
- 14. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 14 TNE support strategy Jisc’sTNE support programme Jisc will help to enable its community to deliver itsTNE activities within the global markets of interest. We will achieve this by extending the Janet network to overseas locations through the development of new delivery partnerships and infrastructure, and by providing advice and promoting opportunities for collaboration. Where possible we will leverage existing assets as far as possible, and particularly those operated by other international research & education networks, but we will always select the most cost-effective and appropriate mechanism to meet our customers’ needs.
- 15. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 15 Market intelligence » Secure greater understanding of the UK HE sector’sTNE activities today, and plans in the near to medium term (3-5 years) » Commissioned research » Targeted at International Office Directors in and IT/Technical Staff » Focus groups and interviews with 30+ HEIs in Jan/Feb 2014 » Survey questionnaire issued to all HEIs in July 2014 – 38% response rate » Report published in January 2015 Commissioned research
- 16. ‘Which of the following broad delivery modes ofTNE is your HEI currently engaged in?’ (n=90) Market intelligence 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 16 9% 10% 11% 12% 32% 33% 54% 0% 10% 20% 30% 40% 50% 60% Currently none International Branch campus Don't know Other International Partnership operated jointly with an overseas HEI partner International Partnership entirely dependent on infrastructure provided by an overseas HEI partner Online provision, blended and/or distance learning, including MOOCs
- 17. ‘In which modes ofTNE are you most likely to commence or intensify your activities?’ (n=41, IO only) Market intelligence 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 17 7% 10% 37% 59% 73% 0% 10% 20% 30% 40% 50% 60% 70% 80% Other International Branch campus International Partnership entirely dependent on infrastructure provided by an overseas HEI partner Online provision, blended and/or distance learning, including MOOCs International Partnership operated jointly with an overseas HEI partner
- 18. ‘ Does your HEI manage its own IT operations internationally?’ (n=32, IT only) Market intelligence 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 18 6.3% 34.4% 28.1% 18.8% Yes, all done by our IT department in the UK Yes, done by the IT team at the overseas branch campus with some support from the UK campus No, the overseas branch campus arrange its own IT service contract locally No, the IT service is included in the building leasing and managed by the overseas campus Other Don't know 6.3% 6.3%
- 19. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 19 » Planned expansion ofTNE activities in the next five years (>80%) » Models: branch campuses minority; partnerships and online/blended learning majority and growing; desire to shift to real-time online teaching delivery » Locations: Australia, Botswana, China, Hong Kong, India, Indonesia, Kuwait, Malawi, Malaysia, Myanmar, Oman, Russia, Singapore, South Korea, Sri Lanka, Tanzania, Turkey, US andVietnam » Network use: E-mail/web browsing, internet, access to library, registration systems and online courses hosted in the UK » Network issues: Poor network performance; protection of copyright data and intellectual property; integration of IT with partner institutions » Key issue: communication and coordination between International and IT Offices inTNE planning and delivery » Key issue: Network arrangement and management: ‘don’t know’ Summary of findings Market intelligence
- 20. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 20 % IT staff don’t know Market intelligence 45% howTNE is delivered at their institution 38% their own network arrangements for partnerships abroad 44% if network requirements and responsibilities are included in partnership agreements 24% which aspects ofTNE their network is used for 19% if their institution manages its own IT operations abroad 31% if their institution has procured connectivity from an ISP provider other than Janet 52% which data-related problems have been encountered 57% if their institutional risk assessments include IT infrastructure
- 21. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 21 » Preferred model, where possible, through strategic partnerships with research & education networks whose communities are active in transnational education » ‘Strategic Alliance’ agreed with CERNET, the Chinese Higher Education network, in December 2013, utilising the high-speed London-Beijing ORIENTplus connection » Strategic Alliance given access to increased bandwidth for international transit at no cost, resulting in better quality connectivity via CERNET Project #1 China: ‘Global Partnership’ Service Development and delivery » Working with universities of Bangor, Bradford, Coventry, De Montford, Edinburgh, Glasgow, Hull, Lancaster, Nottingham, QMUL, Reading and Westminster - mostly through partnership models, but also support for regional offices
- 22. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 22 » Commercial ISP connections overseas procured and managed by Jisc - utilising Jisc’s expertise in procurement of connectivity, global transit and private peerings » Local MAN established in EduCity to universities of Newcastle and Southampton in 2014; Reading to join in 2015 – improved capacity and resilience » Good relationship with commercial ISP enabled negotiation of a significant reduction in costs for Heriot Watt, Putrajaya Project #2 Malaysia: ‘Global Connect’ Service Development and delivery
- 23. Project #3 (pilot) ‘Multi Site’ Service: University of Nottingham 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 23 » Four physical global locations › UK (Nottingham!) › Ningbo, China (2005) › Kuala Lumpar, Malaysia (1999) › Semeniyh, Malaysia (2006) » Requirements: secure, global resilient network across four sites » Jisc exploring › network improvements › Jisc services e.g. eduroam, telephony, v- scene › Ongoing support, management, monitoring Development and delivery
- 24. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 24 “Flying Professor means that we have to do more communication with large numbers of students….. we tried many solutions…. but of course the best one was the one with [Jisc]– the Strategic Alliance betweenCERNET and [Jisc] has provided evident solutions so far” Dr Yasir Alfadhl, Flying Faculty Lecturer,Queen Mary, University of London “We were delighted by the way in which the [Jisc]TNE service were able to take on negotiation withTelekom Malaysia for provision of an internet service for our new Malaysian campus in Putrajaya. As well as streamlining the process, [Jisc] were able to secure considerable savings for us on previously quoted prices” Mike Roch, Director of Information Services, HeriotWatt University Testimonials Development and delivery “We are using the [Jisc]TNE support service to explore options and costs in a number of countries. Although these discussions are at an early stage, we take enormous confidence from the fact that [Jisc] are helping us to move these matters forward. Prior knowledge of local contacts, existing and potential partners and also the experience [Jisc] have gained from UK based work make progress much easier and hopefully, ultimately more cost effective” Brian Henderson, Head of Service Management, University of Aberdeen
- 25. New opportunities Development and delivery QAA TNE Reviews British Council Shape of Things to Come I 2012 British Council Shape of Things to Come II 2013 HMG Industrial Strategy 2013 BIS ‘Value of TNE’ 2014 Jisc 2015 PriorityCountries Caribbean (Trinidad & Tobago) (ongoing) United Arab Emirates (2014) Mainland China (2012) Singapore (2011) Malaysia (2010) India (2009) Greece and Cyprus (2008) Hong Kong (2007) China (2006) China India USA Brazil Indonesia Nigeria Hong Kong Malaysia Singapore UAE Qatar South Korea Brazil China Colombia India Indonesia Mexico Saudi Arabia Turkey The Gulf Malaysia China Hong Kong Oman UAE Greece Singapore Germany India Singapore Ireland Middle East Sri Lanka Mauritius Pakistan South Korea Malta Medium Term Africa Brazil Indonesia Hong Kong India Singapore 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 25
- 26. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 26 Future markets mentioned in OBHE market intelligence » ‘Partnerships’ › Australia, Botswana, China, Hong Kong, India, Indonesia, Kuwait, Malawi, Malaysia, Myanmar, Oman, Russia, Singapore, South Korea, Sri Lanka, Tanzania, Turkey, US,Vietnam » Branch campus plans › China, Egypt, Malaysia, Mauritius, Nepal, Sri Lanka, United Arab Emirates New opportunities Development and delivery
- 27. New opportunities 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 27 » South Korea » Mauritius » Malta » Sri Lanka » Pakistan » United Arab Emirates & Middle East Development and delivery » India » Africa » Hong Kong » Singapore
- 28. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 28 New opportunities Development and delivery China, Malaysia, Middle East, Mauritius, Sri Lanka, Pakistan, Sout Korea, Malta Africa, India, Singapore, Hong Kong, Brazil, Indonesia Network: ‘Global Connect’,’Global Partnership’ eduroam V-scene/video conferencing Certificates Security Cloud services Data storage Licencing – library, software HE FE Schools Private education providers? Public sector? Other?... PRODUCTS ANDSERVICES
- 29. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 29 » New services – multi site, managed services » Licensing – software, digital resources » Further education and schools » New models of delivery – online/distance learning, blended learning – next generation TNE » Support for evaluation and assessment, student experience Future challenges Development and delivery
- 30. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 30 Value proposition Development and delivery Cost Risk Quality Time JiscTNE Support Programme: VALUE PROPOSITION (Re)Negotiation Development Management Legal costs Advice on T&Cs NRENs Governments/Educational Departments Commercial suppliers Country technology limitations Infrastructure NRENs Peerings NREN collaboration Utilise existing infrastructure Global TNE policy development In-country knowledge Negotiate international transit Procurement expertise overseas Delivery solutions Contract Aggregate demand Managed services Monitoring Cost sharing Troubleshooting
- 31. Programme established Study tour to US and Canada Milestones Jisc’sTNEVision August2013 January2014 March2014 August2014 January2015 February2015 March2015 June2015 Programme established Market research (OBHE) initiated Policy stakeholders engaged Services explored e.g. eduroam New services established ‘Global Partnership’ ‘Global Connect’ Establish new customer requirements April2015 Evaluation of Pilot#1 and #2 New Jisc services September2015 Jisc TNE services ‘business as usual’ Communication and report dissemination Market research published Pilot Project#1 (China) and #2 (Malaysia) initiated Pilot#3 ‘ ‘multi site’ initiated Initiate FE workstream
- 32. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 32 » Jisc are rapidly building knowledge, expertise and critical mass – delivering real savings, a better quality network and more efficient process to the sector to support overseas activities » Currently in a leading global position with our support forTNE » Jisc’s vision forTNE support, in five or ten years, is to work with key global stakeholders, influence globalTNE strategy and policy, and promote collaboration Jisc’sTNEVision
- 33. 10/03/2015 Jisc Digital Festival, 9-10 March 2015, ICC Birmingham 33 » Within your institution › Know your institutional international/TNE strategy › Ensure IT support forTNE is fully considered and costed into plans at the earliest opportunity » With your international partner › Understand partner’s infrastructure and technologies, including host country limitations › Build appropriate technology responsibilities into contracts » With Jisc TNE: Conversations for success Jisc’sTNEVision
- 34. Find out more… Contact… Dr EstherWilkinson Business development,TNE, Jisc Esther.wilkinson@jisc.ac.uk jisc.ac.uk/rd/projects/transnation al-education