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Troy Gomes
4278 Medlock Woods Drive, Snellville, GA, 30039
Cell: (404) 465-7946
Email: troy.c.gomes1@outlook.com§
§
OBJECTIVE: An analytical and process-focused Aviation Support Equipment manager
with over 20 years of extensive knowledge and training utilizing Quality Assurance
processes. Enthusiastic team player with a strong work ethic and advanced complex
problem solving skills.
§
EMPLOYMENT HISTORY:
Technical Order Liberian 6/15 - 5/16
DynCorp International
Saudi Arabia
Maintain and manager a Technical Order library consisting of 800 Technical Orders
manuals, Work-cards, Check-list and Instructions for 13 Royal Saudi Airforce Boeing
707 aircrafts. Train and assist Royal Saudi Airforce personnel in researching and
utilizing technical orders. Update manual with new revisions and change to ensure
strict compliance on technical manuals and guidelines.
§
Parts Sales Manager 2/15 - 6/15
AutoZone
Snellville, GA
Supervised and directed 12 full-time and part-time employees during the daily
operations of store generating a weekly sales of over $10, 000. Plans, schedules and
maintain employees time sheet and daily store inventory.
§
Division Leading Chief Petty Officer 3/11 - 11/14
USS George H.W. Bush CVN 77
Norfolk, VA
Supervised and led 120 Intermediate level maintenance personnel completing over
11,000 maintenance actions and quality assurance inspections, achieving 90%
equipment availability during two aircraft carrier combat deployments. Spearheaded
review initiative of 1,483 technical manuals and 42 Naval Aviation Maintenance
Programs, resulting in grades of "ON-TRACK" during two Aviation Maintenance
Inspections. Implemented professional training and qualification programs,
increasing overall qualifications by 40% and personnel promotions by 60%. Worked
directly with Support Equipment rework manager and six repair facilities the
overhaul of 64 assets, saving $1M in replacement cost. Manage a $1M operational
budget command transportation program, including the acquisition of 24 vehicles.
§
Production Leading Chief Petty Officer 2/07 - 2/11
Marine Aviation Logistics Squadron 24
Kaneohe, HI
Managed 80 Marine Corp and Navy personnel maintaining and completing of 10,000
inspections on aviation support equipment, achieving 94% equipment availability in
1
Troy Gomes
4278 Medlock Woods Drive, Snellville, GA, 30039
Cell: (404) 465-7946
Email: troy.c.gomes1@outlook.com§
support of four type model aircrafts. Subject matter expert on quality assurance
processes, directed program managers through the review of 42 Naval Aviation
Maintenance Programs receiving grades of "ON-TRACK" during five
Aviation Maintenance Inspections. Trained, coached, and mentored ten personnel on
quality assurance processes and standards, directly resulting in their qualification as
Collateral Duty Inspector. Led team of eight personnel analyzing data and procedures
on five Continuous Process Improvement events, increasing command efficiency by
30% through the incorporation of new design procedures.
§
Quality Assurance Representative 12/03 - 2/07
USS Harry S. Truman CVN 77
Norfolk, VA, 23511
Conducted quality assurance audits on 250 technicians in 49 work centers, verifying
all process controls were being documented and followed at all times. Recorded and
prepared 150 quality assurance documentations with a high degree of accuracy prior
to review by Quality Assurance Officer and Supervisor. Successfully managed
Technical Directive Program to guarantee 100% stringent compliance of 181
technical directive, procedures and systems. Organized and maintained 100%
accurately 375 records with production supervisor to facilitate any quality in
production deficiencies. Planned, directed, and coordinated the refurbishment of
1,308 assets to meet aggressive production schedules saving $5M in asset
replacement cost.
§
EDUCATION:
Bachelor of Science: Professional Aeronautics, 13 April 2010
Embry-Riddle Aeronautical University, GPA: 3.125
§
CERTIFICATIONS:
Lean Six Sigma Green Belt, 2008
Hazardous Material Control and Management, 2008
Certified in first aid/CPR, 2014
§
TRAINING:
Senior Enlisted Aviation Maintenance, (NEC 8800), 2011
Chief Petty Officer Leadership Course, 2010
Naval Aviation Quality Assurance Administration, 2003/2005
§
COMPUTER SKILLS:
PC Operating System, Microsoft Office, Outlook, PowerPoint, Excel, Word
§
CLEARANCE
Secret, 2006
2
Troy Gomes
4278 Medlock Woods Drive, Snellville, GA, 30039
Cell: (404) 465-7946
Email: troy.c.gomes1@outlook.com§
§
CITIZENSHIP
United States
3

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  • 1. Troy Gomes 4278 Medlock Woods Drive, Snellville, GA, 30039 Cell: (404) 465-7946 Email: troy.c.gomes1@outlook.com§ § OBJECTIVE: An analytical and process-focused Aviation Support Equipment manager with over 20 years of extensive knowledge and training utilizing Quality Assurance processes. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. § EMPLOYMENT HISTORY: Technical Order Liberian 6/15 - 5/16 DynCorp International Saudi Arabia Maintain and manager a Technical Order library consisting of 800 Technical Orders manuals, Work-cards, Check-list and Instructions for 13 Royal Saudi Airforce Boeing 707 aircrafts. Train and assist Royal Saudi Airforce personnel in researching and utilizing technical orders. Update manual with new revisions and change to ensure strict compliance on technical manuals and guidelines. § Parts Sales Manager 2/15 - 6/15 AutoZone Snellville, GA Supervised and directed 12 full-time and part-time employees during the daily operations of store generating a weekly sales of over $10, 000. Plans, schedules and maintain employees time sheet and daily store inventory. § Division Leading Chief Petty Officer 3/11 - 11/14 USS George H.W. Bush CVN 77 Norfolk, VA Supervised and led 120 Intermediate level maintenance personnel completing over 11,000 maintenance actions and quality assurance inspections, achieving 90% equipment availability during two aircraft carrier combat deployments. Spearheaded review initiative of 1,483 technical manuals and 42 Naval Aviation Maintenance Programs, resulting in grades of "ON-TRACK" during two Aviation Maintenance Inspections. Implemented professional training and qualification programs, increasing overall qualifications by 40% and personnel promotions by 60%. Worked directly with Support Equipment rework manager and six repair facilities the overhaul of 64 assets, saving $1M in replacement cost. Manage a $1M operational budget command transportation program, including the acquisition of 24 vehicles. § Production Leading Chief Petty Officer 2/07 - 2/11 Marine Aviation Logistics Squadron 24 Kaneohe, HI Managed 80 Marine Corp and Navy personnel maintaining and completing of 10,000 inspections on aviation support equipment, achieving 94% equipment availability in 1
  • 2. Troy Gomes 4278 Medlock Woods Drive, Snellville, GA, 30039 Cell: (404) 465-7946 Email: troy.c.gomes1@outlook.com§ support of four type model aircrafts. Subject matter expert on quality assurance processes, directed program managers through the review of 42 Naval Aviation Maintenance Programs receiving grades of "ON-TRACK" during five Aviation Maintenance Inspections. Trained, coached, and mentored ten personnel on quality assurance processes and standards, directly resulting in their qualification as Collateral Duty Inspector. Led team of eight personnel analyzing data and procedures on five Continuous Process Improvement events, increasing command efficiency by 30% through the incorporation of new design procedures. § Quality Assurance Representative 12/03 - 2/07 USS Harry S. Truman CVN 77 Norfolk, VA, 23511 Conducted quality assurance audits on 250 technicians in 49 work centers, verifying all process controls were being documented and followed at all times. Recorded and prepared 150 quality assurance documentations with a high degree of accuracy prior to review by Quality Assurance Officer and Supervisor. Successfully managed Technical Directive Program to guarantee 100% stringent compliance of 181 technical directive, procedures and systems. Organized and maintained 100% accurately 375 records with production supervisor to facilitate any quality in production deficiencies. Planned, directed, and coordinated the refurbishment of 1,308 assets to meet aggressive production schedules saving $5M in asset replacement cost. § EDUCATION: Bachelor of Science: Professional Aeronautics, 13 April 2010 Embry-Riddle Aeronautical University, GPA: 3.125 § CERTIFICATIONS: Lean Six Sigma Green Belt, 2008 Hazardous Material Control and Management, 2008 Certified in first aid/CPR, 2014 § TRAINING: Senior Enlisted Aviation Maintenance, (NEC 8800), 2011 Chief Petty Officer Leadership Course, 2010 Naval Aviation Quality Assurance Administration, 2003/2005 § COMPUTER SKILLS: PC Operating System, Microsoft Office, Outlook, PowerPoint, Excel, Word § CLEARANCE Secret, 2006 2
  • 3. Troy Gomes 4278 Medlock Woods Drive, Snellville, GA, 30039 Cell: (404) 465-7946 Email: troy.c.gomes1@outlook.com§ § CITIZENSHIP United States 3