UX is more than just user interface design or visual design. It involves creating a philosophy focused on how to treat users well through clarity, utility, context, and thoughtfulness. Good UX considers the user's goals and needs. It requires understanding users, being responsive, providing feedback, simplifying tasks, and promoting clarity. UX must also be appropriate for its context. The presentation provides examples of how to improve a WordPress site's UX by knowing users, being responsive, providing feedback, creating opportunities for delight, promoting clarity, and simplifying.
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User Experience and WordPress
1. and UX
Anne Miles
www.redtoadmedia.com
@redtoadmedia
+Anne Miles
2. What creates good UX?
-Peter Morville
http://semanticstudios.com/publications/semantics/000029.php
22. User Experience
Good UX means users are happy, and makes
businesses more successful.
Clarity
Utility
UX
Clear Context
Goals
Quality Thoughtfulness Charm
Content
24. How to Improve UX with your WP Site
(one philosophy)
1.Know your users and anticipate their needs.
2.Be responsive
3.Provide feedback at points of interaction
4.Create opportunities for delight
5.Promote clarity
6.Simplify
7.Be appropriate & responsible
27. Be Responsive
Ask questions
Listen
Don’t barrage with huge survey or pop-ups, ask nicely.
Add in sidebar or at bottom of posts
Up to 3 questions.
Use Twitter/FB to engage
Do A/B tests
41. Resources
Typography:
Font Squirrel @font-face kits
http://www.fontsquirrel.com/
Google web fonts
http://www.google.com/webfonts
Color:
http://kuler.adobe.com/
Themes:
http://themeforest.net/
Use original photography
UX Resources: whenever possible.
Whitney Hess
http://whitneyhess.com/blog/
UX Booth
http://www.uxbooth.com/
42. Anne Miles
owner and Toad-in-Chief at
Red Toad Media
Former board member of
Louisville Women in Technology
Former President of Women in Networking 2 (WIN2).
Just published a contribution for Smashing Magazine,
one of the top web design blogs in the world.
43. Let’s build a better web.
Thank you.
You may download this presentation at
http://www.redtoadmedia.com/goodies.php