This document discusses validation, evaluation, and auditing of training programs. Validation ensures training outcomes match goals. Evaluation assesses effectiveness, efficiency, and outcomes through analysis and interpretation of program information. Evaluation should be planned, verifiable, continuous, quantitative, and cost-effective. Common evaluation tools include questionnaires, interviews, tests, and observations. Evaluation data can include individual, system-wide, economic, process, and organizational performance. A training auditor diagnoses training quality and identifies areas for improvement.
2. Validation
It is the verification of the programmes by
means of tests which demonstrate whether
actual behaviour of a fully representative
sample of the target population at the end of
the training programme is commensurate with
the stipulated criterion of behaviour.
3. Evaluation
Evaluation is the collection of analysis and
interpretation of information about any aspects
of a programme of education or training as
part of a recognised process of judging its
effectiveness, its efficiency and any other
outcomes it may have.
4. Need for Evaluation
Providing: whether the right thing was done,
well done, worth the cost
Improving: the future content or programme
become better than present
Learning: process of learning and
developement
7. Evaluation Instruments
Questionnaire or Survey
Interview
Test
Focus Groups
Observation of Participants
Performance Records
8. Types of Evaluation Data
Individual Performance
System wide performance
Economic data
Nick Blanchard :
Process data
Outcome data
Job Behaviour Data
Organisational results Data
9. Evaluation Designs
Longitudinal Design
Ex post facto design
Comparative survey Design
Matched Group Design
10. Models of Training Evaluation
Reaction of Trainee
Learning
Behaviour
Results
11. Training Audit
Diagnostic tool, not a prescriptive tool.
Helps to identify what is missing, or what
needs improvement
Does not tell us the course of action which
needs to be taken.
12. Functions of Training Audit
To assess the health of the training activities.
To assess the degree to which the training
needs of the company are met.
To serve as a catalyst for review and
discussion among the trainers while evaluating
their activities.
13. Levels of Training Audit
Programme level
Department level
Organisation level
14. Steps in Training Audit
Familiarisation
Auditing the Client
Auditing the Programme
Auditing the Programme organiser or
Facilitator/Trainer
Auditing the Consumer
Presenting the Report
Taking Action Agencies
15. Qualities of Training Auditor
Well versed in training technology.
Skills in designing data collection
instruments, problem diagnosis.
Sound interpersonal skills
Familiar with organisation.
Capable of taking up different roles.