William Vargo has over 16 years of experience in senior management roles focusing on operations, sales, marketing, and business development. He has a proven track record of improving profitability through process improvements and cost reductions. The document provides a summary of his qualifications and professional experience in various leadership roles within the telecommunications, manufacturing, and military industries.
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1. WILLIAM A. VARGO
375 Sommerset Drive, Grayslake, IL 60030
Home: 847.548.2371 vargo84@gmail.com Cell: 847.973.6099
SUMMARY OF QUALIFICATIONS
Senior Management Executive with more than 16 years of experience and expertise in multi-site operations, sales,
marketing, P&L, TQM, process improvement, team building, strategic planning and business development. A
tenacious achiever who improves profitability by targeting inefficiencies, minimizing expenses and increasing
revenue. An adept strategist with exceptional ability to resolve complex business challenges and attain peak levels
of performance. A change catalyst with a well rounded management style that creates common vision and forges
positive relationships. Solid track record in leadership of diverse organizations.
Areas of Expertise:
Operations Leadership, Team Building, Strategic Planning, and Budget Analysis
Education / Training, Quality Management, System Support and Problem Solving
Lean Manufacturing / Supply, Sourcing, Communication / Reporting, Transportation
Performance Management, Global Vendor Relationships, Lead Development, and
Inventory Management, Marketing, Pricing & Promotions
Customer Service
Supply Chain
Sales
PROFESSIONAL EXPERIENCE
U.S. Cellular, Chicago, IL 2012 – present
Device Product Manager
Develop and manage product lifecycle short and long term strategy, including launch, maintenance enhancements,
Marketing, partnerships and end of life. Analyze financial results and take appropriate actions to ensure operational
excellence and achieving annual goals. Track, analyze and communicate key metrics, through strategy
development, providing direction and goal setting, ensure successful facilitation of focus groups, surveys and
presentation, both pre- and post-launch of new product/system/features in order to gather feedback for continuous
improvement and to stay close to the customers. Monitor, evaluate and report on competitive environment
(messaging, pricing, promotions, positioning, etc.) and take necessary actions.
• Successfully launched over 12 devices in the short time I have been in this role.
• Hand selected to launch Apple products resulting in over 24 SKU’s.
• Created awareness posters for each device and product launch to be displayed to improve launch visibility and
recognition.
MOTOROLA, Libertyville, IL 2008 – 2011
New Product Introduction Program Manager
Manage New Product Introduction (NPI) and launches. Provide primary supply chain NPI interface to senior level
engineering and business team managers. Manage risk of suppliers and manufacturing timelines.
• Launched 5 global phones successfully, with excess of 5M units sold, exceeding sales expectations.
• Reduced manufacturing timeline from 18 months to a 12-month cycle by reducing the proto-type schedule and
manufacturability of the products.
• Improved overall communication for international manufacturing and supplier readiness to maintain on time
schedule.
UNITED RENTALS HIGHWAY TECHNOLOGIES, Villa Park, IL 2006 – 2007
$18M rental company that manufactures signage and highway safety equipment.
Branch Manager
Managed Profit and Loss (P&L), sales, marketing, operations, distribution, fleet, manufacturing, customer service,
and global purchasing for Chicago and Milwaukee markets with 7 direct reports and over 120 indirect.
• Increased revenue by $2M and profits by $1M in a little over a year by evaluating each sales area (sales,
marketing, operations, fleet, and purchasing).
• Reduced inventory from $1.8M to $1.4M by updating obsolete inventory and sales processes, which improved
overhead costs by $400K.
• Established new market opportunity by opening a satellite office in Milwaukee that is growing in revenue $10K a
3. WILLIAM A. VARGO PAGE TWO
DORNA USA, Wheeling, IL 2000 – 2006
$200M Sports Marketing Company, which manufactures signage.
Vice President of Operations, 2001 – 2006
Directed US operational support of $200M company, with 7 direct reports and over 120 indirect. Managed P/L,
sales support, marketing, operations, global distribution, warehousing, global manufacturing, customer service, and
global purchasing.
• Reduced operations budget from $1.4M to $900K in a little over a year by evaluating and trimming excess in
each area where money was being spent (employees, supplies, rent, travel).
• Developed requirements to supply an RFP for updating electronic components. Evaluated RFP’s that were
submitted and signed a 10-month contract that resulted in reduced production costs and manufacturing time.
• Researched and evaluated locations that allowed for future growth opportunities over a 9-month period and
moved to the new location that provided an increase in space and saved $30K.
Director Operations, 2000 – 2001
Led and managed P/L, operations, advertising / special events, global transportation / shipping, inventory control of
$20M, maintenance support, customer service and project management with 7 direct reports and 100 indirect.
• Developed and wrote first safety procedures for warehouse staff that outlined the proper use of equipment,
reducing accidents by 100% and promoting safety consciousness of all staff over a 1 week period.
• Reduced inventory by evaluating inventory needs for a 6-month period, saving space and current inventory
spending by modifying the supply re-ordering to just twice a year.
• Developed tracking system and installed a purchase order form for operational expenses that tracked spending
and assisted in the allocation of funds for upcoming budget planning and final project completion costs.
• Increased employee morale to the highest level ever by establishing a quarterly employee outing within 6
months of starting this position. This event was continued for over 3 years.
Project Manager, 2000
Led and managed installation projects at 15 plus professional sporting teams. Created project scopes and contracts.
• Created project update process that provided a weekly status report for each project and allowed upper
management to make better business decisions based on the most up to date information.
UNITED STATES MARINE CORPS - Rank of Major 1991 – 2002
Operations Manager, Great Lakes Naval Station, 1998 – 2002
• Improved production by 10% within 3 months by analyzing, creating and implementing production controls in the
form of a tracking system that monitored production flow and enabled corrective action.
• Increased operational efficiency by 10 – 15% by leading a team of auditors that determined operational
deficiencies and ensured operational policies were being followed in 33 offices in 22 states.
Area Supervisor, Recruiting Station - Chicago, IL, 1996 – 1998
Branch Manager, El Toro, CA, 1994 – 1996
Facility Supervisor, El Toro, CA, 1991 – 1994
EDUCATION AND TRAINING
Master Certificate, Project Management, George Washington, Washington, DC, 2010
MBA, Marketing, University of Illinois-Chicago, Chicago, IL, 2001
BS, Aviation Management, Southern Illinois University, Carbondale, IL, 1991
Professional Military Education, Marine Corps Institute
Xerox Professional Selling Skills
MEMBERSHIPS AND AFFILIATIONS
Committee Member - Marine Corps Scholarship Foundation, Chicago, IL
Eagle Scout