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Volunteer Orientation Draft

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The document provides an introduction and overview of volunteer opportunities at Lutheran Social Service of Minnesota (LSS). It discusses how volunteering at LSS can help change lives and build community by continuing the work that began 145 years ago. LSS serves nearly 100,000 people annually across Minnesota with over 11,000 volunteers and 2,300 staff. Volunteers have a variety of rights and responsibilities to ensure their contribution is meaningful.

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Welcome to LSS! A volunteer tutorial Your voluntary work at LSS is crucial to changing lives and inspiring hope. Come journey with us to see how…
We’ve been there… Did know that when you volunteer at LSS, you contribute to the work and devotion that began 145 years ago? The work of LSS began in 1865 when Charlotte and Pastor Eric Norelius volunteered to care for four orphaned immigrant children whose parents had died.
… and so have you Volunteers have helped shape the mission, the values, and the heart of service at LSS – Adoption Services – Homeless Youth Programs – Employment Services – Disaster Relief – Personal Support Services – Older Adult Services – Refugee Resettlement – Financial Counseling – And more
Our Mission Lutheran Social Service of Minnesota expresses the love of Christ for all people through service that inspires hope, changes lives, and builds community.
The Impact Our 2,300 staff and over 11,000 volunteers serve nearly 100,000 people of all ages in each of Minnesota’s 87 counties and in more than 300 communities. With an annual budget of $94 million funded from public, private and charitable sources, LSS is the state’s largest, nonprofit social service organization.
Congratulations!! You just completed the Introduction to Lutheran Social Service of Minnesota section! Ready to test your volunteer knowledge? No, take me home Yes! Let’s go!
Statement #1 Voluntary work can make a huge difference for an organization. Yes No
Yes It Can! In recent years, volunteers are taking on more work that requires specific skill sets, qualifications, and experience. LSS volunteers provide financial leadership, program direction, musical and artistic inspiration, and much more.
Statement #2 As an LSS Volunteer, you have rights and Responsibilities. Yes No
Yes. You have Rights As a Volunteer it is Your RIGHT: • To be assigned a meaningful task • To be oriented, trained and supervised during the duration of your activity • To ask questions about your task and seek feedback about your performance • To be treated with respect and kindness at all times by every member of the organization for which you volunteer • To offer input and feedback to the organization about the job or task you are performing in an effort to improve your situation and the needs of volunteers in the future. • To be trusted with confidential information which may be necessary to fulfill your task • To expect that your time will be used efficiently and effectively
Yes. You have Responsibilities As a Volunteer it is your RESPONSIBILITY • To follow the rules, policies and procedures of the organization • To sign any paperwork necessary before volunteer work begins • To meet time commitments and show up ready to work. Also, be considerate and give adequate notice if you will be unable to fulfill your responsibilities • To perform your tasks to the best of your ability • To accept assignments without complaint but to provide constructive feedback if your expectations aren't met so that a new assignment may be given if appropriate. • Do not take on more responsibility than you can handle and don't agree to commitments that you can't keep • Respect the confidential nature of issues shared with you in order to complete your job. Click here for more information about the Volunteer Protection Act
Statement #3 Volunteers don’t need a job description. They know what they are doing. It Sure Helps! No Way
It Sure Helps! Regularly scheduled volunteers and staff mutually benefit by having a job description that clearly outlines roles and responsibilities. It’s always helpful to have a road map to success. Then when you get lost, you know how to get back on track! Plus, if you have additional gifts to share that are not part of your position description, speak up and let your supervisor know!
Statement #3 Volunteers can’t do the same kind of work as employees. Background checks and references are only for paid staff. Yes No
No Way! Your contribution of time and talent is a true asset not only to the organization, but to the men, women, and children you impact. If your experience with LSS allows you to work with children, older adults, people with disabilities, or other “vulnerable populations” you will be asked to complete a background check and provide references. Thank you for your commitment to the safety and security of those YOU serve.
Statement #4 Once you start volunteering in one area of service, you cannot serve in another area. Variety is the It’s good to Spice of Life stay in one place
It’s Your Choice! Lutheran Social Service of Minnesota is committed to the physical, emotional, and spiritual needs of thousands of Minnesotans. We invite you to explore the variety of ways you can get involved! Most importantly, THANK YOU for your thoughtful and crucial role in ensuring that ALL people have the opportunity to live and work in community with dignity, safety, and hope.
CONGRATULATIONS! You have now completed the LSS Volunteers Go back to Tutorial! Go on to Volunteer Home Registration
Enough about us! Tell us LSS Volunteer Registration about YOU! Please complete the following information. We value your contribution and would like to keep you First Name in the loop. Click on the following options if you would like to receive more information from us. Last Name Sign me up to receive the Address LSS Changing Lives Newsletter Sign me up to receive the LSS E-Newsletter Email Address Sign me up to receive ongoing volunteer and advocacy alerts Special Interests

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Volunteer Orientation Draft

  • 1. Welcome to LSS! A volunteer tutorial Your voluntary work at LSS is crucial to changing lives and inspiring hope. Come journey with us to see how…
  • 2. We’ve been there… Did know that when you volunteer at LSS, you contribute to the work and devotion that began 145 years ago? The work of LSS began in 1865 when Charlotte and Pastor Eric Norelius volunteered to care for four orphaned immigrant children whose parents had died.
  • 3. … and so have you Volunteers have helped shape the mission, the values, and the heart of service at LSS – Adoption Services – Homeless Youth Programs – Employment Services – Disaster Relief – Personal Support Services – Older Adult Services – Refugee Resettlement – Financial Counseling – And more
  • 4. Our Mission Lutheran Social Service of Minnesota expresses the love of Christ for all people through service that inspires hope, changes lives, and builds community.
  • 5. The Impact Our 2,300 staff and over 11,000 volunteers serve nearly 100,000 people of all ages in each of Minnesota’s 87 counties and in more than 300 communities. With an annual budget of $94 million funded from public, private and charitable sources, LSS is the state’s largest, nonprofit social service organization.
  • 6. Congratulations!! You just completed the Introduction to Lutheran Social Service of Minnesota section! Ready to test your volunteer knowledge? No, take me home Yes! Let’s go!
  • 7. Statement #1 Voluntary work can make a huge difference for an organization. Yes No
  • 8. Yes It Can! In recent years, volunteers are taking on more work that requires specific skill sets, qualifications, and experience. LSS volunteers provide financial leadership, program direction, musical and artistic inspiration, and much more.
  • 9. Statement #2 As an LSS Volunteer, you have rights and Responsibilities. Yes No
  • 10. Yes. You have Rights As a Volunteer it is Your RIGHT: • To be assigned a meaningful task • To be oriented, trained and supervised during the duration of your activity • To ask questions about your task and seek feedback about your performance • To be treated with respect and kindness at all times by every member of the organization for which you volunteer • To offer input and feedback to the organization about the job or task you are performing in an effort to improve your situation and the needs of volunteers in the future. • To be trusted with confidential information which may be necessary to fulfill your task • To expect that your time will be used efficiently and effectively
  • 11. Yes. You have Responsibilities As a Volunteer it is your RESPONSIBILITY • To follow the rules, policies and procedures of the organization • To sign any paperwork necessary before volunteer work begins • To meet time commitments and show up ready to work. Also, be considerate and give adequate notice if you will be unable to fulfill your responsibilities • To perform your tasks to the best of your ability • To accept assignments without complaint but to provide constructive feedback if your expectations aren't met so that a new assignment may be given if appropriate. • Do not take on more responsibility than you can handle and don't agree to commitments that you can't keep • Respect the confidential nature of issues shared with you in order to complete your job. Click here for more information about the Volunteer Protection Act
  • 12. Statement #3 Volunteers don’t need a job description. They know what they are doing. It Sure Helps! No Way
  • 13. It Sure Helps! Regularly scheduled volunteers and staff mutually benefit by having a job description that clearly outlines roles and responsibilities. It’s always helpful to have a road map to success. Then when you get lost, you know how to get back on track! Plus, if you have additional gifts to share that are not part of your position description, speak up and let your supervisor know!
  • 14. Statement #3 Volunteers can’t do the same kind of work as employees. Background checks and references are only for paid staff. Yes No
  • 15. No Way! Your contribution of time and talent is a true asset not only to the organization, but to the men, women, and children you impact. If your experience with LSS allows you to work with children, older adults, people with disabilities, or other “vulnerable populations” you will be asked to complete a background check and provide references. Thank you for your commitment to the safety and security of those YOU serve.
  • 16. Statement #4 Once you start volunteering in one area of service, you cannot serve in another area. Variety is the It’s good to Spice of Life stay in one place
  • 17. It’s Your Choice! Lutheran Social Service of Minnesota is committed to the physical, emotional, and spiritual needs of thousands of Minnesotans. We invite you to explore the variety of ways you can get involved! Most importantly, THANK YOU for your thoughtful and crucial role in ensuring that ALL people have the opportunity to live and work in community with dignity, safety, and hope.
  • 18. CONGRATULATIONS! You have now completed the LSS Volunteers Go back to Tutorial! Go on to Volunteer Home Registration
  • 19. Enough about us! Tell us LSS Volunteer Registration about YOU! Please complete the following information. We value your contribution and would like to keep you First Name in the loop. Click on the following options if you would like to receive more information from us. Last Name Sign me up to receive the Address LSS Changing Lives Newsletter Sign me up to receive the LSS E-Newsletter Email Address Sign me up to receive ongoing volunteer and advocacy alerts Special Interests