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Web
Services
in
Understaffed
&
Underfunded
           Libraries



                                             Bohyun
Kim
                                           kimb@fiu.edu
                                 Digital
Access
Librarian
        Florida
International
University,
Medical
Library
                       http://www.bohyunkim.net/blog
                    http://www.twitter.com/bohyunkim
About
Me
Challenges
for
Solo
Web
Services
Librarians
Web
services
can
mean
   so
many
things
Website            LMS
                                  Intranet
   E-Resources                       Reference

EZproxy
                                       Social
               IT                      Media
Repository                Systems
     Web                              Library
   Tutorials                         Computer
                     Librarian          Lab

 Mobile                            Staff
                                  Training
     Link
   Resolver                      Instructional
                                 Technologies
Web
Services
          =
Anything
tech‐related?
Web
       =
Platform
for
all
Understaffed

/
Underfunded
             is
      a
relative
term
Depends
on
the
kind
and
the
  scope
of
work
expected
Common
Challenges
•   Lack
of
staff
•   Lack
of
resources
•   Lack
of
time
•   Expectations
vs.
Resources
•   Politics
•   Scarce
R&D
time
•   Need
to
learn
new
stuff
all
the
time
Various
Issues
•   Working
with
various
IT
groups
•   Innovation
under
tight
control
•   Network
security
•   Server
setup
•   Hardware
management
•   Web
design
•   Programming
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Identify
issues
Environmental
Scan
Environmental
Scan
• Learn
about
your
environment
  – Who
does
what,
how,
and
where
• Research
on
your
organization
  – e.g.
Univ.
IT,
School
IT,
Computer
Labs,
etc.
• Find
out
what
is
happening
now
  – Univ.
website

makeover,
new
CMS,
etc.
• Potential
colleague
groups
  – IT/Web
folks,
Librarians,
Lab
managers,
etc.
Current
Awareness
•   Participate
•   Volunteer
•   Network
•   Initiate
    – Tools:
Wiki,
Ning,
Twitter,
Wiggio…
University
Twitter
Directory
University
Web
Group
Work
with
IT
they
have
power
Web Services for Underfunded and Understaffed Libraries
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Library
on
the
Web

Dynamic
Dynamic
Dynamic
ISSUE:
  Website
Updates
slow
&
heavy
control
SOLUTION:
Automatic
Updates
Example
•   News
updates
from
blog
postings
•   Resource
links
from
Delicious
•   Embedded
Google
Calendar
for
events
•   Google
Form
for
quick
processing
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Intranet
•   Tools
that
are
easy
and
simple
to
use
•   Tools
that
help
everyday
tasks
•   Immediate
benefit
•   Free
Tools:
PB
Wiki,
Ning,
blog
•   Example:
    – Blog
+
Email
notification
for
new
postings
Web Services for Underfunded and Understaffed Libraries
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Web
Tools
for
Staff
• Google
Docs
  – Simultaneous
editing
• Google
Form
  – Quick
and
easy
solution
to
web
forms
    +
simultaneous
record
keeping
• Intranet
Toolbar
:
Conduit
• IM
:
Office
Communicator
• Hands‐on
training
=>
Wide
adoption
Web Services for Underfunded and Understaffed Libraries
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Web
Tools
for
Users
• LibX
  – Library
resources
on
a
web
browser
• Citation
Manager
  – Refworks,
Zotero,
Endnote,
etc.
• Web
conference
tools
  – Dimdim
• Other
  – Delicious
Web Services for Underfunded and Understaffed Libraries
Tips
for
Web
Librarians
• General
• Specific
  – Website
  – Intranet
  – Tools
for
library
staff
  – Tools
for
library
users
  – Social
media
Social
Media
Content
&
Interaction
Social
Media
•   Facebook
•   Twitter
•   YouTube
•   Flickr
•   Delicious
•   What
do
your
users
use?
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Web Services for Underfunded and Understaffed Libraries
Plan
to
Do
What
is
Possible
•   Instructional
technologies
•   ERM
•   Computer
lab
•   Digital
repository
•   …
•   Prioritize
•   Trial
and
Error
•   Iterate
Thank
You!
Questions?
Thoughts?

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Web Services for Underfunded and Understaffed Libraries