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What got you here won't get you there

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Richard Voltz
Richard Voltz

The document discusses how your behavior is perceived by others and provides advice on improving interpersonal skills. It recommends getting 360-degree feedback to understand how you come across. It advises saying "thank you" more often, especially with your spouse, and avoiding assumptions that your success is solely due to your behavior. The document suggests listening more attentively, stopping destructive comments, and asking if what you will say is worth saying before speaking. It also discusses not making excuses and taking responsibility as a leader.

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What Got You Here Won’t Get You There Marshall Goldsmith
Do you know how you come across to others? Most people have no idea how their behavior is coming across to the people who matter- their boss, colleagues, subordinates, customers, clients.
360 Feedback
“There is a place where you can be a CEO who is viewed as a great leader because he doesn’t get in the way of his people.”
Thank You Most of the time you would be better off just saying “Thank You.” Try this with your spouse.
Big Mistake One of the greatest mistakes of successful people is the assumption, “I behave this way and I achieve results. Therefore, I must be achieving results because I behave this way.”
“ People will do something-including changing their own behavior-only if it can be demonstrated that doing so is in their own best interests as defined by their own values.”
“We must begin to listen more attentively” (stop using BlackBerries) (stop using BlackBerries)
“To be nicer... Stop being a jerk” Stop being a jerk”
“Winning too much is easily the most common behavioral problem that I observe in successful people.”
“We don’t think we make destructive comments but the people who know us best disagree.”
Before opening your mouth... Is anything I will say worth saying? Conclude that it isn’t, say “Thank You”
“There simply is no excuse for making excuses.”
“A leader who cannot shoulder the blame is not someone we will follow into battle.”

More Related Content

What got you here won't get you there

  • 1. What Got You Here Won’t Get You There Marshall Goldsmith
  • 2. Do you know how you come across to others? Most people have no idea how their behavior is coming across to the people who matter- their boss, colleagues, subordinates, customers, clients.
  • 4. “There is a place where you can be a CEO who is viewed as a great leader because he doesn’t get in the way of his people.”
  • 5. Thank You Most of the time you would be better off just saying “Thank You.” Try this with your spouse.
  • 6. Big Mistake One of the greatest mistakes of successful people is the assumption, “I behave this way and I achieve results. Therefore, I must be achieving results because I behave this way.”
  • 7. “ People will do something-including changing their own behavior-only if it can be demonstrated that doing so is in their own best interests as defined by their own values.”
  • 8. “We must begin to listen more attentively” (stop using BlackBerries) (stop using BlackBerries)
  • 9. “To be nicer... Stop being a jerk” Stop being a jerk”
  • 10. “Winning too much is easily the most common behavioral problem that I observe in successful people.”
  • 11. “We don’t think we make destructive comments but the people who know us best disagree.”
  • 12. Before opening your mouth... Is anything I will say worth saying? Conclude that it isn’t, say “Thank You”
  • 13. “There simply is no excuse for making excuses.”
  • 14. “A leader who cannot shoulder the blame is not someone we will follow into battle.”