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Helen Milner OBE, @helenmilner
Chief Executive, Tinder Foundation
CILIP
7 January 2016
Why libraries are vital to closing
the digital divide
Digital Inclusion
Equality of opportunity
Why Libraries are Vital to Closing the Digital Divide
We live in a divided world
and digital exacerbates it
Why Libraries are Vital to Closing the Digital Divide
Why Libraries are Vital to Closing the Digital Divide
Why Libraries are Vital to Closing the Digital Divide
8
9
10
11
1,713,727
A world where everyone
benefits from digital
13
Local + Digital
5000 local UK partners, 25,000 volunteers
A big club with a shared vision
www.learnmyway.com
16
17
• Digital Tasks
• Such as: sending an email; filling in a form;
shopping online
• Digital Literacy
• Confident and able to do a number of
tasks independently
• Digital Fluency
• Confident to try whatever need to
do on the internet without help
18
19
Myth Busting
Young People need support too - it’s not just
about old people
Smartphone and tablets are intuitive no evidence
(yet) a tool for digital inclusion
Having access is important
Having good access is important
Using the internet = digital inclusion
Why Libraries are Vital to Closing the Digital Divide
21
Libraries: Universal Offers
Local Activity in Libraries
• In England over a third of the population visits
their local library, rising to a half in poorer areas
• Great demand for digital skills support from
Jobseekers
• More people bringing own devices to libraries &
wanting to get connected.
• Libraries engaging new audiences through
partnerships
Why Libraries are Vital to Closing the Digital Divide
Libraries doing Digital
• Lancashire: digital skills / volunteers / Digi Champs /
Outreach
• Gateshead: ‘e’ days / young people / schools / coding
• Northumberland: rural / digital skills / volunteers / digital
map
• Southampton: Macmillan / volunteers / content co-creation
• Oldham: ESOL (English My Way) / Housing partners /
Lifelong learning
• Leeds: Studio 12 / young people / BME community /
innovation
25
Tinder Foundation: Libraries DI Programme
http://digitallibrarieshub.ning.com/
#digilibraries
What difference can you make?
• Digital Outcomes: confident and independent
internet users; people are more motivated to be
online and understand how they can personally
benefit
• Economic Outcomes: able to manage money
better & have more money; more employable;
more entrepreneurial
• Health & Social Outcomes: healthier; less isolated;
more connected to community; more able to
participate; better informed; more confident
Why Libraries are Vital to Closing the Digital Divide
What can you do?
• Use existing resources: Become a UK online
centre, explore Learn My Way, etc
• Work with partners: local partner to come into
the Library to support users, or go out to partners
to deliver
• Design around local needs: Hooks, audience
groups. Health has broad appeal (Learn My Way)
• Talk to each other: Use the Ning to talk across
sectors and memberships
30
Digital Inclusion
Equality of opportunity
and transforming people’s
lives
31
A better world for everyone
Hear their stories on YouTube: UK Online Centres Videos Channel
Roger
Thank You @helenmilner

More Related Content

Why Libraries are Vital to Closing the Digital Divide

  • 1. Helen Milner OBE, @helenmilner Chief Executive, Tinder Foundation CILIP 7 January 2016 Why libraries are vital to closing the digital divide
  • 4. We live in a divided world and digital exacerbates it
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 1,713,727 A world where everyone benefits from digital
  • 14. 5000 local UK partners, 25,000 volunteers A big club with a shared vision
  • 16. 16
  • 17. 17 • Digital Tasks • Such as: sending an email; filling in a form; shopping online • Digital Literacy • Confident and able to do a number of tasks independently • Digital Fluency • Confident to try whatever need to do on the internet without help
  • 18. 18
  • 19. 19 Myth Busting Young People need support too - it’s not just about old people Smartphone and tablets are intuitive no evidence (yet) a tool for digital inclusion Having access is important Having good access is important Using the internet = digital inclusion
  • 22. Local Activity in Libraries • In England over a third of the population visits their local library, rising to a half in poorer areas • Great demand for digital skills support from Jobseekers • More people bringing own devices to libraries & wanting to get connected. • Libraries engaging new audiences through partnerships
  • 24. Libraries doing Digital • Lancashire: digital skills / volunteers / Digi Champs / Outreach • Gateshead: ‘e’ days / young people / schools / coding • Northumberland: rural / digital skills / volunteers / digital map • Southampton: Macmillan / volunteers / content co-creation • Oldham: ESOL (English My Way) / Housing partners / Lifelong learning • Leeds: Studio 12 / young people / BME community / innovation
  • 27. What difference can you make? • Digital Outcomes: confident and independent internet users; people are more motivated to be online and understand how they can personally benefit • Economic Outcomes: able to manage money better & have more money; more employable; more entrepreneurial • Health & Social Outcomes: healthier; less isolated; more connected to community; more able to participate; better informed; more confident
  • 29. What can you do? • Use existing resources: Become a UK online centre, explore Learn My Way, etc • Work with partners: local partner to come into the Library to support users, or go out to partners to deliver • Design around local needs: Hooks, audience groups. Health has broad appeal (Learn My Way) • Talk to each other: Use the Ning to talk across sectors and memberships
  • 30. 30 Digital Inclusion Equality of opportunity and transforming people’s lives
  • 31. 31 A better world for everyone Hear their stories on YouTube: UK Online Centres Videos Channel Roger