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Lori Reed
Employee Learning & Development Coordinator
Public Library of Charlotte & Mecklenburg County
librarytrainer.com
http://www.ramsa.com/project.aspx?id=104
http://www.flickr.com/photos/auntie/164028451/
http://www.flickr.com/photos/exlibris/3052682687
http://www.flickr.com/photos/exlibris/3053522924/
http://www.flickr.com/photos/exlibris/3052696455/
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http://www.flickr.com/photos/bookgrl/1290565748/
http://www.flickr.com/photos/libraryloft/1591566650/
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Quick Facts about PLCMC
•   Founded 1903
       2
•   24 3
       Locations
•   Open 24/7 on the Web
•   Over 550 Employees
•   79,000 DVDs, CDs, Audiobooks
•   575,000 attended programs
•   1.4 million items
•   5 million questions answered
•   7 million items checked out
•   13 million uses of our computers
•   70 million hits on our site plcmc.org
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http://www.flickr.com/photos/yukali/2764611639/
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http://www.flickr.com/photos/54511827@N00/3388374369/
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The way we were…   Help! I plugged the thingie
                    into the thing but it still
                          doesn’t work!
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“Thanks. It was nice
to learn all the
terminology.
Now I feel like I could
even take my PC at
home apart with no
problem.”
New Vocabulary
Bulletin
Board        Phishing

             Spam


Blue Tooth
              Blackberry
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http://www.flickr.com/photos/maggiesworld/812273556
Real learning is not what most
of us grew up thinking it was.
   ~ Charles Handy
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Idea/image courtesy of Kevin James http://engagedlearning.net
“Only 10-20% of training
transfers to the job.”
   ~ Jay Cross Informal Learning
“Informal learning accounts for over
75% of learning taking place in
organizations today.”

    ~ Marcia Conner
From this:




                                                                 to this:




Idea/image courtesy of Kevin James http://engagedlearning.net
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Discovery




Optional Challenge
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I looked at the whole process as
a dare - if the rest of the staff
could do this, so could I as a
representative of the over-60
crowd!
The most eye-opening part of
Learning 2.0 for me has been the
 variety of ways that people can
 engage with each other socially
                          online.
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L2 Statistics:

540 PLCMC Staff


372 Participants
69%


226 MP3 Players
42%
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It helps to have nice
little incentives of course, but I
think the true reward (whether or
not we want to admit it) is that
we're improving our minds
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http://www.flickr.com/photos/supercraig/329468088/
1. Get a news reader




http://www.flickr.com/photos/lumaxart/2308008470/
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2. Subscribe to a few (digital) feeds




                          http://www.flickr.com/photos/brightmeadow/196120731/
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3. Find more feeds
4. Create a blog Web page
5. Get connected
1.   Just like veggies, try it more than once
2.   Be part of the conversation
     It’s ok to try, give up, try again
3.
     If you’re lost, ask for directions
4.
5.   Limited time? Set a timer for discovery.
     The rest of your time should be used
     strategically.
http://www.flickr.com/photos/wanderingone/280093301/
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