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Đặc điểm người dùng Mobile Internet 
Việt Nam 
Phần 1 
Source: Vietnam Mobile Internet User – Google 2013
Thông tin mẫu 
60 63 
40 45 
55 
37 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
70 
60 
50 
40 
30 
20 
10 
0 
2013 2012 2011 
Female 
Male 
35.0 
30.0 
25.0 
20.0 
15.0 
10.0 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
2013 2012 2011 
55 + Years 
45 - 54 Years 
35 - 44 Years 
25 - 34 Years 
18 - 24 Years 
0% 
2013 2012 2011 
3 years or longer 
More than 2 years up to 
3 years 
More than 1 year up to 
2 years 
7 to 12 months 
4 to 6 months 
Up to 3 months 
26.2 
32.3 
19.7 
5.0 
0.0 
2011 2012 2013
Các chức năng di dộng 
Touchscreen Full keypad Large display Ability to download and install apps Linear (Touchscreen) 
89 
97 
91 
56 
46 
32 
74 74 
69 
98 
93 
0 
2013 2012 2011
Các chức năng di dộng 
89 
Touchscreen Full keypad Large display Ability to download and install apps Linear (Full keypad) 
97 
91 
56 
46 
32 
74 74 
69 
98 
93 
0 
2013 2012 2011
Các chức năng di dộng 
89 
Touchscreen Full keypad Large display Ability to download and install apps Linear (Large display) 
97 
91 
56 
74 74 69 
46 
32 
98 
93 
0 
2013 2012 2011
Tần suất sử dụng… 
60 
81 
41 
0% 50% 100% 
2011 
2012 
2013 
Mobile Web 
Multiple times per day 
Once a day 
Few times a week 
Once a week 
Few times a month 
77% 
10% 
12%1%0%% 
9% 
Apps 2013 
Multiple times per 
day 
Once a day 
Few times a week 
Once a week 
Few times a month 
75 
29 
42 
2011 
2012 
2013 
Mobile Mail 
0% 50% 100% 
Multiple times per day 
Once a day 
Few times a week 
Once a week 
Few times a month 
56 
53 
72 
0% 50% 100% 
2011 
2012 
2013 
Desktop Web 
Multiple times per 
day 
Once a day 
Few times a week 
Once a week 
Few times a month
Số lượng app hiện có trên 
smartphone 
8 
12 
14 
6 
13 
9 
8 
17 
12 
7 
8 
11 
4 
11 
10 
9 
21 
17 
1 
7 
10 
5 
14 
16 
13 
25 
9 
0 5 10 15 20 25 30 
51 apps or more 
21 - 50 apps 
16 - 20 apps 
11 - 15 apps 
9 - 10 apps 
7 - 8 apps 
5 - 6 apps 
3 - 4 apps 
1 - 2 apps 
2013 
2012 
2011 
Mean: 23 – 31 – 25 
Use: 9 – 8 – 7 
Paid: 9 – 5 - 11
Số ngày dùng smartphone trong 7 ngày 
qua 
64 
70 
38 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 
2011 
2012 
2013 
7 out of 7 
6 out of 7 
5 out of 7 
4 out of 7 
3 out of 7 
2 out of 7 
1 out of 7 
0 days 
Don't know/ no answer
Nơi từng sử dụng smartphone 
8 
47 
56 
76 
75 
74 
71 
69 
77 
97 
93 
91 
0 20 40 60 80 100 120 
Home 
Cafe or coffee shop 
Work 
On-the-go (e.g., while commuting, walking) 
Restaurant 
In a store 
Public transport 
At a social gathering/function/event 
School 
Airport 
Doctor's office 
Somewhere else 
2013 
2012 
2011
Mức độ sử dụng smartphone/computer 
để truy cập Internet tăng hay giảm? 
59 
% 
28 
% 
Smartphone 
13 
% 
46% 
16% 
37% 
Computer 
Spent more time online 
with this device 
Spent about the same 
amount of time online with 
this device 
Spent less time online with 
this device 
Don't know/ no answer
Khi truy cập Internet bằng smartphone... 
0 
8 
36 
31 
45 
41 
62 
55 
64 
91 
0 10 20 30 40 50 60 70 80 90 100 
Doing any of these activities (net) 
Listen to music of any type 
Read the newspaper or a magazine 
Use the Internet on another Internet enabled device 
Watch movies (online or offline) 
Watch television programs (online or offline) 
Read a book 
Do not do other things while I use the Internet on my 
None of these 
smartphone 
Play video games 
2013 
2012 
2011
Thói quen sử dụng smartphone 
2 
0 
35 
33 
33 
44 
43 
42 
41 
48 
61 
72 
71 
71 
70 
70 
67 
67 
66 
71 
82 
82 
82 
81 
81 
78 
Took a photo or video 
Emailed (sent or read) 
Browsed the Internet 
Accessed a social network 
Listened to music 
Read news on newspaper or magazine portals 
Played games 
Reviewed websites, blogs or message boards 
Used a search engine for product search 
Used a search engine for a general search 
Looked up directions or used a map 
Looked up directions or used a map 
Watched videos on a video sharing website (e.g., YouTube.com) 
Used an application (app) 
Tethered to a computer (connected a computer to the Internet… 
Downloaded or bought ringtones, wallpaper, applications… 
0 10 20 30 40 50 60 70 80 90 
Searched for job-offers 
Searched for travel-information or holidays 
Did online-banking or other finance related activities 
Searched for restaurants or pubs/bars 
Purchased a product or service 
Watched full episodes of TV programme online 
Searched for a flat or house 
Used online/mobile coupons for shopping 
Other activities 
I do not do any of these activities with my smartphone 
2013 
2012 
2011
Tần suất tìm kiếm bằng 
smartphone/computer 
67 
33 
43 
11 
14 
10 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 
2011 
2012 
2013 
Multiple times per day 
Once a day 
Few times a week 
Once a week 
Few times a month 
Once per month 
Less than once a month 
81 
74 
83 
7 
11 
7 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 
2011 
2012 
2013 
Multiple times per day 
Once a day 
Few times a week 
Once a week 
Few times a month 
Once per month 
Less than once a month
Tìm kiếm thông tin cửa hàng trong khu 
vực 
37 
19 
16 
11 
8 
10 
29 
30 
20 
3 
6 
5 
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 
2011 
2012 
2013 
Multiple times per day 
Once a day 
Few times a week 
Once a week 
Few times a month 
Once per month 
Less than once a month 
Never 
74 
60 
54 
47 
3 
47 
56 
52 
20 
13 
35 
54 
37 
20 
17 
80 
70 
60 
50 
40 
30 
20 
10 
0 
Visited the business 
(net) 
Connected with the 
business (net) 
Made a purchase (net) Told others about it 
(net) 
Have not taken any 
action as a result of 
looking up local 
information 
2013 
2012 
2011
Tần suất xem video trên 
smartphone/computer 
49 
30 
10 
6 4 
29 30 
16 14 13 
22 23 
15 
20 19 
60 
50 
40 
30 
20 
10 
0 
Daily (net) Weekly (net) Monthly (net) Less than once a month Never 
2013 
2012 
2011 
74 
21 
4 1 0 
47 
34 
12 
5 3 
50 
31 
14 
3 1 
80 
70 
60 
50 
40 
30 
20 
10 
0 
Daily (net) Weekly (net) Monthly (net) Less than once a month Never 
2013 
2012 
2011
Tần suất truy cập vào mạng xã hội trên 
smartphone/computer? 
80 
11 
4 2 2 
55 
20 
8 7 9 
38 
18 
12 12 
19 
90 
80 
70 
60 
50 
40 
30 
20 
10 
0 
Daily (net) Weekly (net) Monthly (net) Less than once a month Never 
2013 
2012 
2011 
87 
8 
2 1 1 
72 
15 
5 3 5 
72 
15 
7 3 4 
100 
90 
80 
70 
60 
50 
40 
30 
20 
10 
0 
Daily (net) Weekly (net) Monthly (net) Less than once a month Never 
2013 
2012 
2011

More Related Content

Vietnam Mobile Internet User

  • 1. Đặc điểm người dùng Mobile Internet Việt Nam Phần 1 Source: Vietnam Mobile Internet User – Google 2013
  • 2. Thông tin mẫu 60 63 40 45 55 37 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 70 60 50 40 30 20 10 0 2013 2012 2011 Female Male 35.0 30.0 25.0 20.0 15.0 10.0 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 2013 2012 2011 55 + Years 45 - 54 Years 35 - 44 Years 25 - 34 Years 18 - 24 Years 0% 2013 2012 2011 3 years or longer More than 2 years up to 3 years More than 1 year up to 2 years 7 to 12 months 4 to 6 months Up to 3 months 26.2 32.3 19.7 5.0 0.0 2011 2012 2013
  • 3. Các chức năng di dộng Touchscreen Full keypad Large display Ability to download and install apps Linear (Touchscreen) 89 97 91 56 46 32 74 74 69 98 93 0 2013 2012 2011
  • 4. Các chức năng di dộng 89 Touchscreen Full keypad Large display Ability to download and install apps Linear (Full keypad) 97 91 56 46 32 74 74 69 98 93 0 2013 2012 2011
  • 5. Các chức năng di dộng 89 Touchscreen Full keypad Large display Ability to download and install apps Linear (Large display) 97 91 56 74 74 69 46 32 98 93 0 2013 2012 2011
  • 6. Tần suất sử dụng… 60 81 41 0% 50% 100% 2011 2012 2013 Mobile Web Multiple times per day Once a day Few times a week Once a week Few times a month 77% 10% 12%1%0%% 9% Apps 2013 Multiple times per day Once a day Few times a week Once a week Few times a month 75 29 42 2011 2012 2013 Mobile Mail 0% 50% 100% Multiple times per day Once a day Few times a week Once a week Few times a month 56 53 72 0% 50% 100% 2011 2012 2013 Desktop Web Multiple times per day Once a day Few times a week Once a week Few times a month
  • 7. Số lượng app hiện có trên smartphone 8 12 14 6 13 9 8 17 12 7 8 11 4 11 10 9 21 17 1 7 10 5 14 16 13 25 9 0 5 10 15 20 25 30 51 apps or more 21 - 50 apps 16 - 20 apps 11 - 15 apps 9 - 10 apps 7 - 8 apps 5 - 6 apps 3 - 4 apps 1 - 2 apps 2013 2012 2011 Mean: 23 – 31 – 25 Use: 9 – 8 – 7 Paid: 9 – 5 - 11
  • 8. Số ngày dùng smartphone trong 7 ngày qua 64 70 38 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2011 2012 2013 7 out of 7 6 out of 7 5 out of 7 4 out of 7 3 out of 7 2 out of 7 1 out of 7 0 days Don't know/ no answer
  • 9. Nơi từng sử dụng smartphone 8 47 56 76 75 74 71 69 77 97 93 91 0 20 40 60 80 100 120 Home Cafe or coffee shop Work On-the-go (e.g., while commuting, walking) Restaurant In a store Public transport At a social gathering/function/event School Airport Doctor's office Somewhere else 2013 2012 2011
  • 10. Mức độ sử dụng smartphone/computer để truy cập Internet tăng hay giảm? 59 % 28 % Smartphone 13 % 46% 16% 37% Computer Spent more time online with this device Spent about the same amount of time online with this device Spent less time online with this device Don't know/ no answer
  • 11. Khi truy cập Internet bằng smartphone... 0 8 36 31 45 41 62 55 64 91 0 10 20 30 40 50 60 70 80 90 100 Doing any of these activities (net) Listen to music of any type Read the newspaper or a magazine Use the Internet on another Internet enabled device Watch movies (online or offline) Watch television programs (online or offline) Read a book Do not do other things while I use the Internet on my None of these smartphone Play video games 2013 2012 2011
  • 12. Thói quen sử dụng smartphone 2 0 35 33 33 44 43 42 41 48 61 72 71 71 70 70 67 67 66 71 82 82 82 81 81 78 Took a photo or video Emailed (sent or read) Browsed the Internet Accessed a social network Listened to music Read news on newspaper or magazine portals Played games Reviewed websites, blogs or message boards Used a search engine for product search Used a search engine for a general search Looked up directions or used a map Looked up directions or used a map Watched videos on a video sharing website (e.g., YouTube.com) Used an application (app) Tethered to a computer (connected a computer to the Internet… Downloaded or bought ringtones, wallpaper, applications… 0 10 20 30 40 50 60 70 80 90 Searched for job-offers Searched for travel-information or holidays Did online-banking or other finance related activities Searched for restaurants or pubs/bars Purchased a product or service Watched full episodes of TV programme online Searched for a flat or house Used online/mobile coupons for shopping Other activities I do not do any of these activities with my smartphone 2013 2012 2011
  • 13. Tần suất tìm kiếm bằng smartphone/computer 67 33 43 11 14 10 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2011 2012 2013 Multiple times per day Once a day Few times a week Once a week Few times a month Once per month Less than once a month 81 74 83 7 11 7 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2011 2012 2013 Multiple times per day Once a day Few times a week Once a week Few times a month Once per month Less than once a month
  • 14. Tìm kiếm thông tin cửa hàng trong khu vực 37 19 16 11 8 10 29 30 20 3 6 5 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 2011 2012 2013 Multiple times per day Once a day Few times a week Once a week Few times a month Once per month Less than once a month Never 74 60 54 47 3 47 56 52 20 13 35 54 37 20 17 80 70 60 50 40 30 20 10 0 Visited the business (net) Connected with the business (net) Made a purchase (net) Told others about it (net) Have not taken any action as a result of looking up local information 2013 2012 2011
  • 15. Tần suất xem video trên smartphone/computer 49 30 10 6 4 29 30 16 14 13 22 23 15 20 19 60 50 40 30 20 10 0 Daily (net) Weekly (net) Monthly (net) Less than once a month Never 2013 2012 2011 74 21 4 1 0 47 34 12 5 3 50 31 14 3 1 80 70 60 50 40 30 20 10 0 Daily (net) Weekly (net) Monthly (net) Less than once a month Never 2013 2012 2011
  • 16. Tần suất truy cập vào mạng xã hội trên smartphone/computer? 80 11 4 2 2 55 20 8 7 9 38 18 12 12 19 90 80 70 60 50 40 30 20 10 0 Daily (net) Weekly (net) Monthly (net) Less than once a month Never 2013 2012 2011 87 8 2 1 1 72 15 5 3 5 72 15 7 3 4 100 90 80 70 60 50 40 30 20 10 0 Daily (net) Weekly (net) Monthly (net) Less than once a month Never 2013 2012 2011

Editor's Notes

  1. Vserv – MMA: Less than 18 yrs: 28%, 18-24:28%, 25-35:32%, 35+: 21%
  2. Trung bình: 23 (2013) – 31 – 25 (2011)
  3. Thinking about the last 6 months, have you been using your smartphone and ... to access the Internet MORE or LESS than you had before?
  4. When you use the Internet on your smartphone, which, if any of the following - do you normally do at the same time?