Personal Information
Organization / Workplace
Antwerp Area, Belgium Belgium
Occupation
Customer Strategist, Voice of Customer Listener, NPS practitioner, Innovator,
Industry
Apparel / Fashion
Website
www.futurelab.net
About
If you’re looking for customer strategy, CEM, CX, customer journey management, customer centric marketing, business strategy, or innovation, it’s time for us to talk. Not about green or blue hats, the latest shiny digital toy or complex processes. But about profit opportunities, practical ideas and concepts that allow you to differentiate your business in the market place and even transform your industry. In other words: “ideas that make money” - and practices that make your customers more loyal, happier, and more likely to recommend you.
I don’t come to this conversation empty handed. Over the past 20 years, I’ve been an entrepreneur, a CEO and had the opportunity work with senior ...
Tags
cx
net promoter
nps
marketing
customer centric
futurelab
strategy
innovation
customer experience
b2b
finance
insurtech
b2b marketing
agencies
agency
media
advertising
fintech
kundenerfahrung
net promoter programm
insights
greece
net promoter implementieren
See more
Presentations
(7)Likes
(8)Six Technology Trends Changing Business in Europe
Kyle Lacy
•
10 years ago
#ChangeMarketing Services
Futurelab
•
14 years ago
Reconsidering the Advertising Industry
Alain Thys
•
15 years ago
Marketing Bushido Short
Alain Thys
•
16 years ago
How to Sell Bank Loans
Nigel Robertson
•
17 years ago
Community Is a Crime
h3athrow
•
17 years ago
Shift Happens
Jeff Brenman
•
17 years ago
Logic + Emotion: One Year Later
David Armano
•
17 years ago
Personal Information
Organization / Workplace
Antwerp Area, Belgium Belgium
Occupation
Customer Strategist, Voice of Customer Listener, NPS practitioner, Innovator,
Industry
Apparel / Fashion
Website
www.futurelab.net
About
If you’re looking for customer strategy, CEM, CX, customer journey management, customer centric marketing, business strategy, or innovation, it’s time for us to talk. Not about green or blue hats, the latest shiny digital toy or complex processes. But about profit opportunities, practical ideas and concepts that allow you to differentiate your business in the market place and even transform your industry. In other words: “ideas that make money” - and practices that make your customers more loyal, happier, and more likely to recommend you.
I don’t come to this conversation empty handed. Over the past 20 years, I’ve been an entrepreneur, a CEO and had the opportunity work with senior ...
Tags
cx
net promoter
nps
marketing
customer centric
futurelab
strategy
innovation
customer experience
b2b
finance
insurtech
b2b marketing
agencies
agency
media
advertising
fintech
kundenerfahrung
net promoter programm
insights
greece
net promoter implementieren
See more