Career
Job description
Sports Affiliate Manager - Partnership (U.S.)
As an Sport Partnership Manager with Swatch Group, U.S., the position will be responsible for developing and implementing the brand’s strategy through partnerships. You are an expert who drives the marketing activation of our ambassador program. Your work supports the growth and evolution of the Sports Marketing department and offers solutions for cross-functional partners across the brands. You understand that relationships are fundamental to the success of the program and that you will be responsible for living the brand with key partners.
Job description
As a part of the Store Design Team you will be required to create, develop and coordinate implementation of our boutiques and shop-in-shops worldwide.
At Tissot, every project is an opportunity for creation and innovation. We combine high standards and flexibility to design unique spaces, offering real creative freedom while staying true to the brand’s identity.
You will be part of a dynamic and passionate team, where close collaboration between different disciplines fosters exchange and synergy. Here, you’ll have the chance to work on diverse projects with real impact and a collaborative approach.
If you’re looking for a stimulating environment and the opportunity to contribute to meaningful projects, this is the place for you!
Your responsibilities
- Design of Tissot boutiques, shop-in-shops, kiosks and pop-up stores following the brand’s design & technical guidelines.
- Creation of a full set of technical drawings and 3D renders, as well as project management of development from external agencies.
- Provide creative and technical support to local teams and professionals on Tissot retail concepts.
- Propose innovative solutions to improve standard furniture menu with the latest trends, materials, lighting and digital technologies.
- Communicate with Visual Merchandising and dedicated project managers as well as the Retailer’s technical department in order to ensure that all designs are approved by all parties involved, within a set time schedule and budget.
- Liaise with the contractors, as well as the internal and external teams in order to control and approve construction drawings and materials, pilot the project to ensure successful and well-executed installations, on time and on budget.
- Travel on site for the important projects in order to check the quality of the build.
Job description
Reporting to the Boutique Manager, the Boutique Consultant is responsible for performing sales activities and other related activities such as after-sales service and store maintenance. He/She will be in charge of assisting our customers through personalized customer experience. The ideal candidate will represent Tissot as an ambassador, inspiring our customer.
In this role, you will:
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- Work closely with the Team in achieving the set sales target.
- Perform sales activities, attend to walk-in customers and assist the customer in selecting and explaining the products for good shopping experience.
- Follow up sales call with potential customers.
- Introduce new products and upsell products to customers.
- Attend to walk-in customers on any watch repair/related enquiries.
- Follow up with customers on their new watch purchase.
- Follow up with customers on their watch repair service.
- Store & showcase maintenance.
- Observe & follow guidelines on stock/cash control & documentation
- Stock display in accordance to Brand guidelines.
- Follow up on any changes in store display within the timeline.
- Maintenance & upkeep to ensure cleanliness & tidiness of sales floor and storage area.
- Any other relevant tasks as & when required.
Job description
As a Retail Keyholder with Tissot U.S., and the position will responsible for or demonstrating outstanding customer service and leadership on the selling floor. You will be expected to help build and implement client outreach initiatives, build brand awareness, assist in daily operations of the store. All positions support and assists management team in achieving all customer service and sales goals initiatives. The Keyholder assist management in leading the team of associates to ensure operational tasks and procedures are successful as well as opening and closing routines are completed, all while keeping the customer at the forefront. You will the brand, inside and outside the boutique.
Job description
Training
- Develop and implement a program of brand, product and merchandising training for Tissot key account stores within the defined territory.
- Maintain training figures for Tissot key account stores within the defined territory including number of staff and staff names are recorded for each session.
- Respond to specific training requests from Tissot retail partners in the appropriate manner ensuring high standards of service are provided.
- Provide support to other members of the Tissot team with brand and link training where necessary.
- Attend and participate in external training across the UK
- Provide feedback on training materials produced by Tissot HQ to allow continual development of these.
Visual Merchandising
- Ensure the POS and position of the Tissot brand is in line with the strict quality standards of the brand.
- Develop and implement a program of visual merchandising training for all
- Tissot key account stores.
- Provide day to day assistance to Tissot retail partners ensuring their visual merchandising meets Tissot guidelines.
- Identify secondary branding sites within and around Tissot retail partners and
- ensure Tissot get maximum visibility at the POS.
- Provide support to other members of the Tissot team with visual merchandising training.
- Provide feedback on visual merchandising materials and practises provided by Tissot HQ to allow continual development of these.
- Roll out marketing visuals and POS materials to the stores. Make sure that all points of sale have the materials they need to correctly display and sell the product they need.
Accounts
- Specific responsibility for defined key account & independent stores
- Support the Tissot Territory Account managers when necessary
Administration
- Maintain and report each week to the Tissot Brand Manager and Key Account Manager detailing key account training figures.
- Maintain training figures for the brand within defined territory.
- Ensure accuracy of data for the Brand at all times.
- Take pictures and fill out reports during every store visit.
General Brand Objectives
- Ensure that all new product and marketing activity is communicated to your account portfolio and implemented along brand guidelines.
- Improve the in-store presentation of the Tissot range within all accounts.
- Identify and pursue opportunities to improve points of distribution.