427 total
Foundr is the best, great team also quick to respond to any question and are there to help even on the weekend, how amazing is that! They give out so much value to the community for free and the courses are absolutely brilliant.
Date of experience: November 09, 2024
Joining a live challenge with Foundr has been a game-changer! They provide an unbelievable amount of value through their free teachings and courses—perfect for anyone looking to kickstart an e-commerce business. The team at Foundr is incredibly knowledgeable and supportive, and their community is full of like-minded, motivated people who are ready to help and cheer you on every step of the way. I can’t recommend them enough for the resources and support they provide to help new entrepreneurs succeed. Don’t hesitate to dive into their challenges; it’s one of the best decisions I’ve made!
Date of experience: October 10, 2024
Reply from Foundr
Hey Sugar! Thank you so much for sharing your experience and for your kind words! We’re thrilled to hear that the live challenge has been a game-changer for you. It’s our mission to provide valuable resources and foster a supportive community, so it’s wonderful to know you felt that connection and motivation.
Your recommendation means the world to us, and we’re excited to continue cheering you on as you build your e-commerce business. We’re always here if you need support along the way!
Original Review:
I initially subscribed to Foundr+ with high hopes due to the quality of resources they offer. However, my experience with their customer support and refund policy was disappointing at first.
Due to an unforeseen personal emergency—a severe flood in Spain—I was unable to use the platform after my trial period and missed the chance to cancel before the subscription auto-renewed. Despite explaining this unique situation, Foundr’s standard customer service team initially denied my refund request, citing their 14-day policy with no exceptions.
This lack of flexibility and rigid adherence to policies felt unaccommodating, especially given the extreme circumstances.
Updated Review:
After posting my review, I was contacted by Pearl and Conan from Foundr’s Support Team, who reached out with an offer to resolve the issue by providing a full refund on the renewal. Their empathetic approach and willingness to help turned my experience around, showing that Foundr does care about customers’ unique situations and feedback.
I appreciate that they took the time to listen and make things right. Thank you, Foundr, for addressing my concerns and for showing understanding. This positive resolution demonstrates Foundr’s commitment to customer satisfaction, and I’m grateful for the support team’s efforts in reaching a fair outcome.
Date of experience: November 04, 2024
Reply from Foundr
Hi Eti! Thank you so much for leaving us a review. We're very happy that Pearl and Conan resolved the issue for you. We truly value your feedback about our refund policy, and please rest assured that it will be considered as we continue refining our approach to better serve our members.
Your insights help us grow, and we’re committed to improving based on experiences like yours. Thanks again and stay safe!
I signed up to Foundr on one of their promotional adverts on Instagram. I was amazed at how many different courses they have on their platform. They even had a welcome zoom session (which was in the middle of the night because of the time difference) but I didn't mind as I knew it was important.
I have done a few Foundr+ live online summits and they have been full of important information.
I have just signed up to the yearly subscription as I am looking to start an e-commerce site and Conan was great at helping me set up the subscription.
Date of experience: October 17, 2024
Reply from Foundr
Hi Sejal! Thank you for taking the time to share your experience with us. We're very happy that you found our summits helpful, and that you've decided to finally subscribe to foundr+.
As a foundr+ student, you have access to all the courses including the future releases! We are working tirelessly to produce more content, and we can't wait to share them with you.
Thank you again for joining our growing community, Sejal! We're here to assist in any way we can.
Foundr has been the best investment that I have made looking forward to investing in the future. They provide excellent service and are very professional when dealing with people. They are the best company by far and I have no regrets investing in Foundr.
Date of experience: October 18, 2024
Reply from Foundr
Thank you so much for your kind words, Gorven! We’re thrilled to hear that you’ve had such a positive experience and consider us the best investment you’ve made.
We're grateful for your trust and look forward to continuing this journey with you!
FOUNDR is a great e-commerce mentoring and educational program, with tons of substance and a spectacularly strong Staff. real life Millionaires to share insights and answer your questions. And their fantastic tech Helpdesk to support you every day if needed. FOUNDR is the Real deal.
Date of experience: October 07, 2024
Reply from Foundr
Thank you so much for your amazing feedback, Linda! We're thrilled that you're finding value in our Ecommerce Coaching Program and the Foundr courses.
It's fantastic to hear that we are making a difference in your journey. We’re always here to support you! Thank you for being part of the Foundr community :)
I don't know where to begin!
I love Foundr. I feel like it's a family filled with nurturing parents, siblings, cousins, and friends.
Foundr nurtures the entrepreneur and feeds our spirits with the nutritious meals - can't forget the desert 😋, of knowledge and wisdom. This fuels us so we can grow up as healthy business owners equipt to serve our customers and clients with our exquisite talents, products, and offers!
I feel at home with Foundr. The education I've gotten from the team is GOLD! You'd be a malnourished entrepreneur soul if you didn't at least taste test what they dish out! I promise you will be delighted and want the full course meals they cook up!
Date of experience: September 22, 2024
Reply from Foundr
Thank you so much for sharing this, Candace! We’re truly honored that you feel like Foundr is a nurturing family that fuels your entrepreneurial journey.
We’re beyond grateful to be part of your growth and success, and we can’t wait to continue serving up even more wisdom and value to help you thrive. Thank you for being part of the Foundr family!
I can start an ecommerce business within just 90days by learning half of the start and scale modules only back to 2022. Is incredible. definitely will continue the course again when time allowed.
Date of experience: September 01, 2024
Reply from Foundr
Hi Sally! We're so happy to hear that our course helped you start your ecommerce business so quickly. It's inspiring to know that you were able to achieve so much with just half of the modules.
We're excited to see what you'll accomplish in the future!
Foundr is the single best platform to kickstart your entrepreneurial journey or grow your business wherever you are at!
First, you probably noticed that they are really generous with loads of free content through the podcasts, webinars, and free mini courses,
and once you invest in a course, you will be glad you did.
With straight to the point, step by step lessons, well organised and clear course material, approved systems, techniques, templates and copy, learning from successful entrepreneurs, you get everything you can possibly wish for.
I'm so glad I found Foundr to help me build my business, and I'm a huge fan.
Also, by signing up for a free challenge, I got a 14 days trial of the Foundr+ platform. Be assured: before the end of the trial, they sent e-mails to make you aware of the end of the trial, and make it easy for you to unsubscribe and not be charged.
However, once you discover all the invaluable content on the foundr+ platform, it really gives you the motivation and confidence to no longer procrastinate on building your business.
Foundr has your back!
Did I mention the kind, helpful and reactif customer service?
Everything about Foundr is 5 star!
Thanks a lot, Foundr!
Ps: For more evidence I recommend you to listen to the inspiring success stories of Foundr students in the "From Zero to Foundr" podcast series.
Date of experience: October 14, 2024
Reply from Foundr
Thank you so much for your review, Johanna! It's rewarding to learn that you've found value in our podcasts, webinars, and step-by-step courses, and it’s great to hear that our tools and resources are helping you confidently build your business.
We’re also glad the 14-day Foundr+ trial has been a motivating experience for you. We designed it to give entrepreneurs like you a solid glimpse into what’s possible with access to our comprehensive resources. It’s great to know that you felt well-informed throughout the process with our email reminders, making everything smooth and stress-free.
Additionally, thank you for recommending the "From Zero to Foundr" podcast series—those student success stories really show what’s possible with the right guidance and mindset!
We can't thank you enough for joining our growing community and we’re excited to continue supporting you as you grow!
I just started a membership with Foundr - I am going through the course and feeling lost and overwhelmed. I shall book a 1 on 1 call to see if I can get direction and perhaps a mentoring program as well to build my empire :-) Got good direction from the Trustpilot support team. Thanks, Cheers
Date of experience: September 07, 2024
Reply from Foundr
Hi Bruce! Thank you so much for taking the time to leave a review.
It’s understandable to feel a bit overwhelmed when diving into something new, but it sounds like you’re taking all the right steps by booking a 1-on-1 call for personalized guidance. We’re confident that with some direction, you’ll gain the clarity you need to start building your empire.
If you ever need additional support, we’re here for you every step of the way!
Very much appreciated, genuine people.I did the 5-day challenge—the best free online challenge. They are real heroes.Today, I found out that I had been charged twice for a monthly subscription. I sent an email and received a speedy reply. It turned out that I had mistakenly subscribed with a wrong/non-existent email address initially.Customer service offered me a refund and also cancelled the subscription linked to the "wrong email."I'm very satisfied and learning new things as a total beginner (Alice from Wonderland). 😁 Thank you for what you do!
Date of experience: August 30, 2024
Reply from Foundr
Hi Zuzana!
Thank you so much for your kind words and positive review! We're glad you enjoyed the 5-day challenge and that it helped. Our team works hard to ensure every experience is great, and it is wonderful to know our customer service helped you get your subscription problem sorted out promptly and efficiently.
That's great to know that as a beginner, you are learning new things—keep up the good work! If you have any questions or need further assistance, we're here for you anytime. Thank you for being a part of our community! 😊
This is a great course, there is an enormous amount of information and answers are everywhere. There is no way you can start your own online business without it. Also the customer service is exceptional. I should know I have put them through the wringer hahah. Don’t hesitate just go for it and good luck. 🍀
Date of experience: September 09, 2024
Reply from Foundr
Thank you so much for your kind words, Sia! We're thrilled to hear that the course has been such a valuable resource for you and that our customer service team was able to support you through the process—no matter the challenge!
We appreciate your trust and wish you continued success!
The people behind Foundr are great and their ideas, book, magazine and courses are great. I first came across Foundr at the beginning with their Kickstarter campaign. The people are friendly and when it is required, assistance if prompt and friendly. There are no pushy sales pitches.
Date of experience: October 04, 2024
Reply from Foundr
Hey Alexander! Thank you so much for your kind words! We're thrilled to hear that you've been with us since our early Kickstarter days and have enjoyed the content we’ve shared. We always aim to provide a positive experience for our community, and we’re glad that it is reflected in your review.
I have bought courses and although only working through them when I have needed any help from customer services they have always been able to be kind, friendly and solve all my questions. I feel confident that the company will always try their best to find a solution to any request. Issues are always solved and answered promptly no waiting, or people saying they will get back to you. I have dealt with Karina today and she was a star.
Date of experience: July 30, 2024
Reply from Foundr
Hi Elly! Thank you for taking the time to leave us your feedback. It's a pleasure to know that you've had a great experience with our Support Team Member, Karina. We love helping our community, and it's nice having another satisfied customer. If you ever need help with your courses or account, feel free to reach out anytime!
As someone who has purchased multiple Foundr courses, they're great at bringing you from absolute beginner, to professional. The lessons are easy to follow and you really can go at your own pace as you learn the material.
Date of experience: August 06, 2024
Reply from Foundr
Thank you so much for your positive feedback, Allan! We're thrilled to know that you find the lessons easy to follow and appreciate the flexibility to learn at your own pace. Your support means a lot to us!
Amazing customer service. I’m so excited to start my course with Foundr
Date of experience: October 17, 2024
Reply from Foundr
Hey Brit! Thank you for leaving us a 5-star review. Thank you for joining Foundr. Excited to see your success!
I recently finished Gretta Van Riel’s ‘Start and Scale your online store’ course with Foundr, and honestly, it was more than I hoped for. Gretta is a legit expert, offering up the sort of insights that make a real difference. The content was not only insightful but presented in such an engaging way that I found myself looking forward to each lesson. If you’re looking to improve your skills or venture into something new, I can’t recommend Foundr’s courses enough. Worth the investment!
Date of experience: March 05, 2024
Reply from Foundr
Hey, Paul! Thank you for recommending Gretta van Riel's Start & Scale course. The course has been a big help for aspiring entrepreneurs wanting to start an ecommerce business from scratch. We have also seen how it changed the game even for existing businesses!
It's wonderful to know that it exceeded your expectations. Your recommendation speaks volumes about the quality of Foundr's courses. Keep up the great learning journey!
I can see glowing reviews but no one has said whether they are making any money. That's the whole point.
Can real people, not admin please comment? Are they are making money and let us knoe how long before they generated sales and profits? Is it just puffery by GvR in training video about generating sales/profits in first or few months? How realistic is the program?
Date of experience: February 13, 2024
Reply from Foundr
Hi Sam! Thanks for taking the time to leave us your review. We appreciate your interest in Foundr and our courses.
At Foundr, we offer courses that show proven frameworks for starting and scaling e-commerce businesses and provide guidance. We have seen it work for many of our students, but it is important to note that while we're here to guide the people in our community, building a business requires consistent effort and commitment on the entrepreneur's part too.
Additionally, the reviews and feedback you can read on our Trustpilot were shared with us by the Foundr students sharing their authentic experiences working with us and our courses. We understand that you have concerns and haven't joined any of our courses yet, so we highly recommend you explore the available resources on our website such as the free masterclasses that you can check out here: foundr.com/free-training. The introductory training can give you an overview of the programs and how these courses can help you.
You can also find case studies about our students on our website.
If you have further questions about our programs, you can reach our team at support@foundr.com. We'll happily answer your inquiries and help you decide which programs fit your needs best.
As the names goes , it's more as plotform help any one to Start his/her journey to become a Fonder , butter yet A will Informed and skilled one to achieve and build a business.
Date of experience: August 12, 2024
Reply from Foundr
Hi Ahmat! Thank you so much for taking the time to leave us a review. We totally appreciate your feedback :)
Foundr gives so much value to the community, free and paid. I would be nowhere in my entrepreneurial journey without Foundr. I would not have a business. From their customer service (the best--Conan, most recently) to their coaching (Natasha Marcello--a legitimate game-changer), I cannot recommend Foundr highly enough. Nathan Chan has built a foundation for tens of thousands of people to pursue their dreams. Thank you.
Date of experience: April 25, 2024
Reply from Foundr
Hey Cole! Thank you for sharing this wonderful review.
Feedback like this means a lot to us at Foundr. Hearing how our community and resources have impacted your entrepreneurial journey is what we live for. We're also happy that Conan and Natasha made a positive difference for you.
It's incredibly rewarding that we played a part in helping you build your business. We hope that through this review, we'd be able to reach more entrepreneurs like yourself and that they would also find our offerings helpful for their entrepreneurial journeys.
Thank you for being a part of the Foundr community. Here's to many more milestones and successes ahead of you!
