MIDAS Reviews

45  Excellent
TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Its ok but I would like to have notes…

Its ok but I would like to have notes underneath the daily diary so you can see them at a glance when you move a group from one room to another the number of attendees vanishes. There are a lot of small changes I would make to improve the use for our organisation.

I

Date of experience: September 14, 2019

Reply from MIDAS

Thank you for your review Barbara. You can set booking notes to appear on blocks within your booking grid (either on the blocks themselves, or in the tooltip which displays when you hover over a booking). This is in addition to notes being displayed in the Booking Information Panel also. If you need help changing what's displayed in your booking grid, or you'd like assistance with your attendees issue, please contact our support team (https://mid.as/contact) and we'd be more than happy to help! Finally if you have ideas/suggestions for new features or improvements you'd like to see in MIDAS, there's also a way for you to do that though our contact page listed above.


Rated 4 out of 5 stars

Awesome Experience and Service!

We love Midas! They are always efficient in communication and helping to improve areas where we have suggestions! We are looking forward to updates and continuing within the program! If there is something we are looking to add or a suggestion, they are always willing to work with us! Thank you for all your help and for the awesome experience!

Date of experience: November 06, 2018


Rated 4 out of 5 stars

A very good booking system which we…

A very good booking system which we have been using for our church since 2014.
It is constantly improving.
I would value the possibility of keeping different names and addresses under the name of the group. Then it would be 5 stars.

Date of experience: November 01, 2020

Reply from MIDAS

Hi Alison - thanks for your review!

Did you know that you can actually add your own custom client fields to MIDAS? Custom client fields allow you to capture additional information with each client (or in your case, group) record. In addition to custom client fields, you can also create custom booking fields, to capture additional per-booking information (such as participants) too!

For more information on custom fields in MIDAS, please refer to the help documentation at https://mid.as/help/manage-fields


Rated 4 out of 5 stars

It works

UI is a bit clunky and unintuitive, don't like how many add-ons (at monthly cost) are required to make the program functional, but the program works and has many useful features, even if they are tricky to uncover. Customer support has been extremely helpful and and responsive, so an extra star goes to them!

Date of experience: August 27, 2021

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Rated 2 out of 5 stars

Outdated

Outdated and not so user friendly but does a basic job.

Date of experience: July 25, 2023

Reply from MIDAS

Thanks for your review! We're sorry you feel our software is "outdated", however we actually regularly release updates to MIDAS. In fact, our most recent software update was just 3 weeks ago. You'll find our changelog at https://mid.as/changelog. If you feel a particular part of our software isn't "user friendly", please do reach out to our support team and let us know, as our software is constantly evolving and we're always looking for new ways to make MIDAS even easier to use for everybody!


Rated 5 out of 5 stars

Our Midas calendar is by far the best.

Our Midas calendar is by far the best. All of our events, classes, space rentals and individual ministry activities, as well as childcare and maintenance and much more are scheduled here. We depend on our calendar to keep everything organized. We have used Midas for years and as we have grown our calendar keeps up! Thank you Midas Team for keeping us organized.

Date of experience: April 15, 2019


Rated 5 out of 5 stars

A superb, flexible and robust tool.

We needed a tool to manage the use of space that has internal groups, discounted external groups and commercial external groups.

This is without a doubt the most flexible and robust tool that we could find.

They have been an excellent partner providing quick solutions if and when problems arose.

I recommend them without reservation (pardon the pun).

Date of experience: July 06, 2020


Rated 5 out of 5 stars

MIDAS is very user-friendly software…

MIDAS is very user-friendly software for room booking administration. It is supported with dozens of short 'how to' videos and the most efficient and responsive help and support of any software I have dealt with. It is used by my church; our principal room booking administrator is in her 80's, had never used a computer before using MIDAS, and she loves it! A brilliant product which I am most happy to wholeheartedly endorse

Date of experience: March 15, 2023

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Rated 5 out of 5 stars

Great Asset

Program is easy to use and is regularly updated with new features. Also I have always found that if I email through a question it is answered expediently and expertly. It's been a great asset for our Church administration team. Thank you Midas.

Date of experience: October 31, 2021


Rated 5 out of 5 stars

Good overall software

Good overall software. The only complaint that I have is that I have to choose full days for my event scheduling, when I slide the bar to select dates, it only selects the first and the last day of the booking. If you want to select all of the days in between, then it is necessary to keep pushing the "Ctrl" button on the calendar page, otherwise it is impossible to select a range of days

Date of experience: August 02, 2019

Reply from MIDAS

Thank you for your review Carlos! If you wish to make a booking spanning across multiple dates, you simply need to select the start date and the end date, and a "Book Between?" box with become available, If you select this option, a continuous booking will be made from the start time on the first date until the end time on the second date.
Alternatively, if you wish to add individual bookings to each date within a date range, you can simply select the first date in the range, hold Shift, and then select the last date in the range. When you do this, all dates will be selected in the range.
Holding Ctrl is only necessary if you wish to select individual discrete dates, but for date ranges, simply use Shift, or the "Book Between" option. For more information, please refer to the documentation at https://mid.as/help/adding-bookings/continuous-booking-across-dates


Rated 5 out of 5 stars

The On-line scheduling flexibility has…

The On-line scheduling flexibility has been enormously helpful since we have multiple engineers booking sessions. No more waiting or scheduling conflicts.

Star City Studio Productions, LLC
El Paso, Texas USA

Date of experience: August 03, 2020


Rated 5 out of 5 stars

We love this software

We love this software; we are totally dependant on it and it always comes through for us. Even better, the technical support we get is better than any we've ever had from anyone.

Date of experience: December 14, 2021

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Rated 5 out of 5 stars

Bravo!

One of the best pieces of software I've ever used (and I'm a computer consultant). Mark is always available(or seems to be) and is always responsive to queries and suggestions. Bravo!

Date of experience: December 23, 2020


Rated 5 out of 5 stars

MIDAS is fantastic

MIDAS is fantastic - and the support team are the best I've encountered; they reply quickly and always with helpful information that answers your query. The MIDAS interface is easy and intuitive to use. The adaptable elements on the booking feature is what really makes MIDAS stand out from other calendar based pieces of software - I can't recommend them enough!

Date of experience: November 25, 2020


Rated 3 out of 5 stars

Having some issues with setup and…

Having some issues with setup and integrating with our internal network

Date of experience: July 21, 2020

Reply from MIDAS

Hi John - Please do email our support team at support@mid.as, and we'd be happy to help with any issues you're having!

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Rated 5 out of 5 stars

Midas is a really easy system to use

Midas is a really easy system to use. It is very adaptable to whatever we need for doing room hire.
This is the second time I have installed Midas in a building, and there was no question about who to go to.

Date of experience: August 03, 2023