article

Elicitation of situated values: need for tools to help stakeholders and designers to reflect and communicate

Authors:

Alina Pommeranz,

Christian Detweiler,

Pascal Wiggers,

Catholijn JonkerAuthors Info & Claims

Ethics and Information Technology, Volume 14, Issue 4

Pages 285 - 303

https://doi.org/10.1007/s10676-011-9282-6

Published: 01 December 2012 Publication History

Abstract

Explicitly considering human values in the design process of socio-technical systems has become a responsibility of designers. It is, however, challenging to design for values because (1) relevant values must be identified and communicated between all stakeholders and designers and (2) stakeholders' values differ and trade-offs must be made. We focus on the first aspect, which requires elicitation of stakeholders' situated values, i.e. values relevant to a specific real life context. Available techniques to elicit knowledge and requirements from stakeholders lack in providing the context and means for reflection needed to elicit situated values as well as an explicit concept of value. In this paper we present our design of a tool to support active elicitation of stakeholders' values and communication between stakeholders and designers. We conducted an exploratory user study in which we compared the suitability of methods used in social sciences for (1) eliciting situated values, (2) supporting people's expressions of values and (3) being implemented in value elicitation tool. Based on the outcomes we propose a design for a value elicitation tool that consists of a mobile application used by stakeholders for data collection and in-situ self-reflection, and a website used collaboratively by designers and stakeholders to analyse and communicate values. Discussion focuses on contributions to value sensitive design.

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Pfeil KBadillo-Urquiola KBelga JSera-Josef JLaviola JWisniewski P(2024)Using Co-Design with Streamers and Viewers to Identify Values and Resolve Tensions in the Design of Interpersonal Wearable Telepresence SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36374258:CSCW1(1-21)Online publication date: 26-Apr-2024
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Lera-Leri RLiscio EBistaffa FJonker CLopez-Sanchez MMurukannaiah PRodriguez-Aguilar JSalas-Molina F(2024)Aggregating value systems for decision supportKnowledge-Based Systems10.1016/j.knosys.2024.111453287:COnline publication date: 5-Mar-2024
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Liscio ELera-Leri RBistaffa FDobbe RJonker CLopez-Sanchez MRodriguez-Aguilar JMurukannaiah PAgmon NAn BRicci AYeoh W(2023)Value Inference in Sociotechnical SystemsProceedings of the 2023 International Conference on Autonomous Agents and Multiagent Systems10.5555/3545946.3598838(1774-1780)Online publication date: 30-May-2023
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Index Terms

Elicitation of situated values: need for tools to help stakeholders and designers to reflect and communicate
1. Human-centered computing
  1. Human computer interaction (HCI)

Index terms have been assigned to the content through auto-classification.

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cover image Ethics and Information Technology

Ethics and Information Technology Volume 14, Issue 4

December 2012

85 pages

ISSN:1388-1957

Issue’s Table of Contents

Copyright © Copyright © 2012 Springer Science+Business Media Dordrecht.

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Kluwer Academic Publishers

United States

Publication History

Published: 01 December 2012

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Cited By

Pfeil KBadillo-Urquiola KBelga JSera-Josef JLaviola JWisniewski P(2024)Using Co-Design with Streamers and Viewers to Identify Values and Resolve Tensions in the Design of Interpersonal Wearable Telepresence SystemsProceedings of the ACM on Human-Computer Interaction10.1145/36374258:CSCW1(1-21)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637425
Lera-Leri RLiscio EBistaffa FJonker CLopez-Sanchez MMurukannaiah PRodriguez-Aguilar JSalas-Molina F(2024)Aggregating value systems for decision supportKnowledge-Based Systems10.1016/j.knosys.2024.111453287:COnline publication date: 5-Mar-2024
https://dl.acm.org/doi/10.1016/j.knosys.2024.111453
Liscio ELera-Leri RBistaffa FDobbe RJonker CLopez-Sanchez MRodriguez-Aguilar JMurukannaiah PAgmon NAn BRicci AYeoh W(2023)Value Inference in Sociotechnical SystemsProceedings of the 2023 International Conference on Autonomous Agents and Multiagent Systems10.5555/3545946.3598838(1774-1780)Online publication date: 30-May-2023
https://dl.acm.org/doi/10.5555/3545946.3598838
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Karanik MBillhardt HFernández AOssowski S(2023)Exploiting Value System Structure for Value-Aligned Decision-MakingValue Engineering in Artificial Intelligence10.1007/978-3-031-58202-8_11(180-196)Online publication date: 30-Sep-2023
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Yurrita MMurray-Rust DBalayn ABozzon A(2022)Towards a multi-stakeholder value-based assessment framework for algorithmic systemsProceedings of the 2022 ACM Conference on Fairness, Accountability, and Transparency10.1145/3531146.3533118(535-563)Online publication date: 21-Jun-2022
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Liscio Evan der Meer MSiebert LJonker CMurukannaiah P(2022)What values should an agent align with?Autonomous Agents and Multi-Agent Systems10.1007/s10458-022-09550-036:1Online publication date: 28-Mar-2022
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