research-article

Interface metaphor design and instant messaging for older adults

Authors:

Suzanne Prior,

John Arnott,

Anna DickinsonAuthors Info & Claims

CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing Systems

Pages 3747 - 3752

https://doi.org/10.1145/1358628.1358924

Published: 05 April 2008 Publication History

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Abstract

Instant Messaging is currently not widely adopted among older computer users. An investigation has therefore been conducted into the use of Instant Messaging by older computer novices, with particular emphasis on the use of an alternative metaphor in the user interface to try to produce a more usable and acceptable solution for older adults. Two messenger interfaces (a traditional one and an experimental alternative) were designed for the study and compared in use by older computer novices, through measurement and participant interview. Results showed that the alternative metaphor interface performed better overall and that the majority of the participants preferred it for future use.

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References

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Cited By

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Ellis AMarshall M(2019)Can Skeuomorphic Design Provide a Better Online Banking User Experience for Older Adults?Multimodal Technologies and Interaction10.3390/mti30300633:3(63)Online publication date: 17-Sep-2019
https://doi.org/10.3390/mti3030063
Bastardo RPavão JMartins AQueirós ARocha N(2018)The Design for All Paradigm in the Development of Applications to Support Older AdultsProceedings of the 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion10.1145/3218585.3218680(337-343)Online publication date: 20-Jun-2018
https://dl.acm.org/doi/10.1145/3218585.3218680
Klímova BPoulova PPrazak PSimonova I(2018)Enriching Learning Experience - Older Adults and Their Use of the InternetBlended Learning. Enhancing Learning Success10.1007/978-3-319-94505-7_35(426-437)Online publication date: 22-Jun-2018
https://doi.org/10.1007/978-3-319-94505-7_35
Show More Cited By

Index Terms

Interface metaphor design and instant messaging for older adults
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction devices
      1. Touch screens
    2. Interaction paradigms
      1. Graphical user interfaces
  2. Interaction design
    1. Interaction design process and methods
      1. User centered design

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Published In

CHI EA '08: CHI '08 Extended Abstracts on Human Factors in Computing Systems

April 2008

2035 pages

ISBN:9781605580128

DOI:10.1145/1358628

General Chairs:
Mary Czerwinski
Microsoft Research, USA
,
Arnie Lund
Microsoft, USA
,
Program Chair:
Desney Tan
Microsoft Research, USA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

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Published: 05 April 2008

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April 5 - 10, 2008

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Cited By

View all

Ellis AMarshall M(2019)Can Skeuomorphic Design Provide a Better Online Banking User Experience for Older Adults?Multimodal Technologies and Interaction10.3390/mti30300633:3(63)Online publication date: 17-Sep-2019
https://doi.org/10.3390/mti3030063
Bastardo RPavão JMartins AQueirós ARocha N(2018)The Design for All Paradigm in the Development of Applications to Support Older AdultsProceedings of the 8th International Conference on Software Development and Technologies for Enhancing Accessibility and Fighting Info-exclusion10.1145/3218585.3218680(337-343)Online publication date: 20-Jun-2018
https://dl.acm.org/doi/10.1145/3218585.3218680
Klímova BPoulova PPrazak PSimonova I(2018)Enriching Learning Experience - Older Adults and Their Use of the InternetBlended Learning. Enhancing Learning Success10.1007/978-3-319-94505-7_35(426-437)Online publication date: 22-Jun-2018
https://doi.org/10.1007/978-3-319-94505-7_35
Zhou JChourasia AVanderheiden G(2016)Interface Adaptation to Novice Older Adults’ Mental Models through Concrete MetaphorsInternational Journal of Human–Computer Interaction10.1080/10447318.2016.126582733:7(592-606)Online publication date: 5-Dec-2016
https://doi.org/10.1080/10447318.2016.1265827
Kiat BChen W(2015)Mobile Instant Messaging for the ElderlyProcedia Computer Science10.1016/j.procs.2015.09.24667(28-37)Online publication date: 2015
https://doi.org/10.1016/j.procs.2015.09.246
Maresova PKlimova B(2015)Supporting Technologies for Old People with Dementia: A ReviewIFAC-PapersOnLine10.1016/j.ifacol.2015.07.02048:4(129-134)Online publication date: 2015
https://doi.org/10.1016/j.ifacol.2015.07.020
Calvo R(2013)Accessible chats for computer supported collaborative learning environments in mobile devices: Doctoral consortium paperIEEE 7th International Conference on Research Challenges in Information Science (RCIS)10.1109/RCIS.2013.6577730(1-6)Online publication date: May-2013
https://doi.org/10.1109/RCIS.2013.6577730
Xiao LMazalov VMai J(2012)Message visualizerProceedings of the 2012 iConference10.1145/2132176.2132235(426-428)Online publication date: 7-Feb-2012
https://dl.acm.org/doi/10.1145/2132176.2132235
Insua GBennett MNixon PCoyle L(2011)Meaning MakersUbiquitous Developments in Ambient Computing and Intelligence10.4018/978-1-60960-549-0.ch013(134-138)Online publication date: 2011
https://doi.org/10.4018/978-1-60960-549-0.ch013
Sayago SSloan DBlat J(2011)Everyday use of computer-mediated communication tools and its evolution over timeInteracting with Computers10.1016/j.intcom.2011.06.00123:5(543-554)Online publication date: 1-Sep-2011
https://dl.acm.org/doi/10.1016/j.intcom.2011.06.001
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