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Moving patients around: a field study of coordination between clinical and non-clinical staff in hospitals

Authors:

Joanna Abraham,

Madhu C. ReddyAuthors Info & Claims

CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work

Pages 225 - 228

https://doi.org/10.1145/1460563.1460598

Published: 08 November 2008 Publication History

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Abstract

Effective coordination is central to work in organizations. We conducted a field study examining challenges to coordination between clinical and non-clinical staff in the patient transfer process of a major academic hospital. We present one major challenge: lack of information sharing between these staff members and discuss the reasons for and consequences of this challenge to the work in the hospital.

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Kannampallil TAbraham J(2024)Evaluation of Health Information Technology: Methods, Frameworks and ChallengesHuman Computer Interaction in Healthcare10.1007/978-3-031-69947-4_5(93-120)Online publication date: 14-Nov-2024
https://doi.org/10.1007/978-3-031-69947-4_5
Tang CXiao YChen YGorman P(2024)Human Factors and Design for Supporting Healthcare TeamsHuman Computer Interaction in Healthcare10.1007/978-3-031-69947-4_11(263-289)Online publication date: 14-Nov-2024
https://doi.org/10.1007/978-3-031-69947-4_11
Ghosh PPosner KHyland Svan Cleve WBristow MLong DPalla KNair BFong CPauldine RVavilala MO'Hara K(2023)Framing Machine Learning Opportunities for Hypotension Prediction in Perioperative Care: A Socio-technical PerspectiveACM Transactions on Computer-Human Interaction10.1145/358995330:5(1-33)Online publication date: 23-Sep-2023
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Moving patients around: a field study of coordination between clinical and non-clinical staff in hospitals

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Published In

CSCW '08: Proceedings of the 2008 ACM conference on Computer supported cooperative work

November 2008

752 pages

ISBN:9781605580074

DOI:10.1145/1460563

General Chairs:
Bo Begole
PARC, USA
,
David W. McDonald
University of Washington, USA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 08 November 2008

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CSCW08

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CSCW08: Computer Supported Cooperative Work

November 8 - 12, 2008

CA, San Diego, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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October 18 - 22, 2025

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Cited By

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Kannampallil TAbraham J(2024)Evaluation of Health Information Technology: Methods, Frameworks and ChallengesHuman Computer Interaction in Healthcare10.1007/978-3-031-69947-4_5(93-120)Online publication date: 14-Nov-2024
https://doi.org/10.1007/978-3-031-69947-4_5
Tang CXiao YChen YGorman P(2024)Human Factors and Design for Supporting Healthcare TeamsHuman Computer Interaction in Healthcare10.1007/978-3-031-69947-4_11(263-289)Online publication date: 14-Nov-2024
https://doi.org/10.1007/978-3-031-69947-4_11
Ghosh PPosner KHyland Svan Cleve WBristow MLong DPalla KNair BFong CPauldine RVavilala MO'Hara K(2023)Framing Machine Learning Opportunities for Hypotension Prediction in Perioperative Care: A Socio-technical PerspectiveACM Transactions on Computer-Human Interaction10.1145/358995330:5(1-33)Online publication date: 23-Sep-2023
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Karusala N(2022)The Changing Landscape of Care Work in Health in the Global SouthExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3503816(1-5)Online publication date: 27-Apr-2022
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