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A multimedia interface for facilitating comparisons of opinions

Published: 08 February 2009 Publication History

Abstract

Written opinion on products and other entities can be important to consumers and researchers, but expensive and difficult to analyze. We present a multimedia interface designed to facilitate the analysis of opinions on multiple entities, which could be beneficial to many individuals and organizations. It integrates an information visualization and an intelligent system that selects notable comparisons in the data and summarizes them in text. This system applies a set of statistics for comparing opinions across entities. We conducted a study of our interface with 36 subjects. Subjects liked the visualization overall and our system's selections overlapped with those of subjects more than did the selections of baseline systems. Given the choice, subjects often changed their selections to be more consistent with those of our system. This suggests that system selections were valuable to them.

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Cited By

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  • (2022)Supporting Serendipitous Discovery and Balanced Analysis of Online Product Reviews with Interaction-Driven Metrics and Bias-Mitigating SuggestionsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517649(1-24)Online publication date: 29-Apr-2022
  • (2021)CommunityPulse: Facilitating Community Input Analysis by Surfacing Hidden Insights, Reflections, and PrioritiesProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462132(846-863)Online publication date: 28-Jun-2021
  • (2019)User Evaluations on Sentiment-based Recommendation ExplanationsACM Transactions on Interactive Intelligent Systems10.1145/32828789:4(1-38)Online publication date: 9-Aug-2019
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    cover image ACM Conferences
    IUI '09: Proceedings of the 14th international conference on Intelligent user interfaces
    February 2009
    522 pages
    ISBN:9781605581682
    DOI:10.1145/1502650
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 08 February 2009

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    Author Tags

    1. automatic summarization
    2. evaluative text
    3. information visualization
    4. opinion mining
    5. user study

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    IUI09
    IUI09: 14th International Conference on Intelligent User Interfaces
    February 8 - 11, 2009
    Florida, Sanibel Island, USA

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    Overall Acceptance Rate 746 of 2,811 submissions, 27%

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    Cited By

    View all
    • (2022)Supporting Serendipitous Discovery and Balanced Analysis of Online Product Reviews with Interaction-Driven Metrics and Bias-Mitigating SuggestionsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517649(1-24)Online publication date: 29-Apr-2022
    • (2021)CommunityPulse: Facilitating Community Input Analysis by Surfacing Hidden Insights, Reflections, and PrioritiesProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462132(846-863)Online publication date: 28-Jun-2021
    • (2019)User Evaluations on Sentiment-based Recommendation ExplanationsACM Transactions on Interactive Intelligent Systems10.1145/32828789:4(1-38)Online publication date: 9-Aug-2019
    • (2019)Bridging Text Visualization and Mining: A Task-Driven SurveyIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2018.283434125:7(2482-2504)Online publication date: 1-Jul-2019
    • (2018)A Novel Automatic Sentiment Summarization from Aspect-based Customer Reviews2018 15th International Joint Conference on Computer Science and Software Engineering (JCSSE)10.1109/JCSSE.2018.8457346(1-6)Online publication date: Jul-2018
    • (2017)Explaining Recommendations Based on Feature Sentiments in Product ReviewsProceedings of the 22nd International Conference on Intelligent User Interfaces10.1145/3025171.3025173(17-28)Online publication date: 7-Mar-2017
    • (2017)Review-Based Screening Interface for Improving Users’ Decision Process in E-commerceHCI in Business, Government and Organizations. Supporting Business10.1007/978-3-319-58484-3_11(130-142)Online publication date: 13-May-2017
    • (2015)A System for Recommendation of Accommodation Facilities Adaptable to User InterestTourism Informatics10.1007/978-3-662-47227-9_8(107-118)Online publication date: 15-Jul-2015
    • (2015)An Empirical Study of User Decision Making Behavior in E-CommerceHCI in Business10.1007/978-3-319-20895-4_38(414-426)Online publication date: 21-Jul-2015
    • (2014)ReCloudProceedings of Graphics Interface 201410.5555/2619648.2619674(151-158)Online publication date: 7-May-2014
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