research-article

A Wiki: one tool for communication, collaboration, and collection of documentation

Authors:

Shawn M. Plummer,

Laurie J. FoxAuthors Info & Claims

SIGUCCS '09: Proceedings of the 37th annual ACM SIGUCCS fall conference: communication and collaboration

Pages 271 - 274

https://doi.org/10.1145/1629501.1629552

Published: 11 October 2009 Publication History

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Abstract

Wikis are a popular tool on college campuses for documentation and collaboration. Despite the wide spread use of wikis, many users still do not understand what a wiki is, how it is used, or how to apply it to their needs. The myriad uses for wikis and figuring out how to use them can be overwhelming.

At SUNY Geneseo, we use two different wikis to address two different technical requirements. One wiki is for internal documentation used by Computing & Information Technology (CIT). The other wiki is a college-wide wiki system where any department or individual can have a wiki for whatever subject they wish. The college ¬wide wiki system was installed two years ago and has many uses such as documentation, collaborative writing, committee work, communication, and education.

We have addressed many problems along the way including administration, policies, technical issues, education, adoption, and advocacy. Much of what we have overcome can help other IT departments looking to install a wiki or to get their existing wiki to be more widely accepted and adopted. We will also show some of the unique and interesting ways our wiki is being used.

References

[1]

"SUNY Geneseo Wiki." http://wiki.geneseo.edu

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[2]

"DokuWiki." http://www.dokuwiki.org/dokuwiki

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[3]

"Confluence Enterprise Wiki." http://www.atlassian.com/software/confluence/

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[4]

"Wiki Matrix." http://www.wikimatrix.org

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[5]

"Wikipatterns." http://www.wikipatterns.com

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A Wiki: one tool for communication, collaboration, and collection of documentation

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Published In

SIGUCCS '09: Proceedings of the 37th annual ACM SIGUCCS fall conference: communication and collaboration

October 2009

342 pages

ISBN:9781605584775

DOI:10.1145/1629501

General Chairs:
Gail Farally-Semerad
Widener University
,
Karen McRitchie
Grinnell College
,
Program Chair:
Beth Rugg
Ithaca College

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 11 October 2009

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SIGUCCS Fall '09

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SIGUCCS Fall '09: ACM SIGUCCS Fall Conference

October 11 - 14, 2009

Missouri, St. Louis, USA

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Overall Acceptance Rate 123 of 170 submissions, 72%

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