Expanding the research scope for internet enabled neighborhood communication platforms
Pages 447 - 449
Abstract
The value of an Internet Enabled Neighborhood Communication Platform (IENCP) is typically framed in research as a tool to increase the stock of social capital in a neighborhood. However, these studies are narrowly focused on the outcomes of the technology and provide little detail regarding the activity of expertise sharing and information behavior on such platforms. By limiting the focus to the outcomes, we risk fetishizing the technology and losing site of their socio-technical characteristics. The need to expand the research scope to understand the expertise sharing and information behavior on such platforms is greater than ever in the face of growing numbers of IENCP's across the world. If continued research on IENCP is to contribute to their design and management, a greater level of detail on how users share information on such platforms as well as where the platforms fit into users information seeking habits is required.
References
[1]
Ackerman, M. S. and Halverson, C. 2004. Sharing Expertise: The Next Step for Knowledge Management. Social Capital and Information Technology. M. Huysman and V. Wulf, eds. MIT Press. 273--299.
[2]
Coleman, J. S. 1988. Social Capital in the Creation of Human Capital. The American Journal of Sociology. 94, (1988), S95--S120.
[3]
Cross, R. and Borgatti, S. P. 2004. The Ties That Share: Relational Characteristics That Facilitate Information Seeking. Social Capital and Information Technology. M. Huysman and V. Wulf, eds. MIT Press. 137--161.
[4]
Davenport, T. H. and Prusak, L. 1998. Working Knowledge. Harvard Business School Press.
[5]
Dervin, B. and Nilan, M. 1986. Information Needs and Uses. Annual Review of Information Science and Technology. M. Williams, ed. Knowledge Industry Publications, Inc. 3--33.
[6]
Fisher, K. and Naumer, C. 2006. Information Grounds. New Directions in Human Information Behavior. A. Spink and C. Cole, eds. Springer. 93--111.
[7]
Granovetter, M. S. 1973. The strength of weak ties. American Journal of Sociology. 78, (May. 1973), 1360--1380.
[8]
Hampton, K. and Wellman, B. 2003. Neighboring in Netville: How the Internet Supports Community and Social Capital in a Wired Suburb. City & Community. 2, 4 (Dec. 2003), 277--311.
[9]
Huysman, M. 2004. Design Requirements for Knowledge-Sharing Tools: A Need for Social Capital Analysis. Social Capital and Information Technology. M. Huysman and V. Wulf, eds. MIT Press. 187--207.
[10]
Huysman, M. and de Wit, D. 2003. A Critical Evaluation of Knowledge Management Practices. Sharing Expertise. M. S. Ackerman et al., eds. MIT Press. 27--56.
[11]
Kavanaugh, A. L. and Patterson, S. J. 2001. The Impact of Community Computer Networks on Social Capital and Community Involvement. American Behavioral Scientist. 45, 3 (Nov. 2001), 496--509.
[12]
Kretzmann, J. P. and McKnight, J. 1993. Building Communities from the Inside Out: A path toward Finding and Mobilizing a Community's Assets. ACTA.
[13]
Lave, J. and Wegner, E. 1991. Situated learning. Cambridge University Press.
[14]
Pinkett, R. D. 2002. Creating Community Connections. Massachusetts Institute of Technology.
[15]
Savolainen, R. 1995. Everyday Life Information Seeking: Approaching Information Seeking in the Context of "Way of Life." Library & Information Science Research. 17, (1995), 259--294.
[16]
Sonnenwald, D. H. 2005. Information Horizons. Theories of Information Behavior. K. E. Fisher et al., eds. American Society for Information Science and Technology. 191--197.
[17]
Warner, E. S. et al. 1973. Information Needs of Urban Residents. Department of health, Education, and Welfare.
Index Terms
- Expanding the research scope for internet enabled neighborhood communication platforms
Recommendations
The influence of computer mediated communication on social capital: a disaggregated approach
GROUP '07: Doctoral Consortium Papers of the 2007 ACM International Conference on Supporting Group WorkIn a work environment that is dominated by distributed work, virtual teams, and knowledge sharing, social capital enabled by computer mediated communication (CMC) has become a critically important, but increasingly more difficult resource for ...
Social capital or non-human sources? A cross-context study on information source selection of migrant farmer workers
Insufficient examination of social factors obscures the reason why non-human information sources are under-utilised by social groups with lower information literacy. This study explores the mechanism of information source selection (ISS) of Chinese ...
The Trust of the Information from Employer Rating Platforms
Employer rating platforms are an important source of information for potential candidates to collect and provide information about the employer. The information is beneficial and different to official company information. The research investigates the ...
Comments
Information & Contributors
Information
Published In
Copyright © 2012 Author.
Publisher
Association for Computing Machinery
New York, NY, United States
Publication History
Published: 07 February 2012
Check for updates
Author Tags
Qualifiers
- Research-article
Conference
iConference '12
Contributors
Other Metrics
Bibliometrics & Citations
Bibliometrics
Article Metrics
- 0Total Citations
- 99Total Downloads
- Downloads (Last 12 months)0
- Downloads (Last 6 weeks)0
Reflects downloads up to 04 Oct 2024
Other Metrics
Citations
View Options
Get Access
Login options
Check if you have access through your login credentials or your institution to get full access on this article.
Sign in