research-article

Finding a new normal: the role of technology in life disruptions

Authors:

Michael Massimi,

Jill P. Dimond,

Christopher A. Le DantecAuthors Info & Claims

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

Pages 719 - 728

https://doi.org/10.1145/2145204.2145314

Published: 11 February 2012 Publication History

Abstract

In recent years, the HCI and CSCW communities have begun to examine the role technology plays in personal, rather than professional settings. Part of this work has begun to address a specific class of life events that are unpredictable, uncontrollable, and destabilizing - what we refer to as life disruptions. While each disruption is unique, we find that patterns of social and technical reconfigurations occur in a variety of different contexts. Drawing on three case studies of severe life disruptions - intimate partner violence, homelessness, and death - we remark on the ways that life disruptions prompt a journey towards a "new normal." We enumerate the common lessons learned among our case studies and seek to inform future technology research and design work which may involve life disruptions.

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Index Terms

Finding a new normal: the role of technology in life disruptions
1. Human-centered computing

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cover image ACM Conferences

CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work

February 2012

1460 pages

ISBN:9781450310864

DOI:10.1145/2145204

General Chairs:
Steven Poltrock
Boeing Research & Technology
,
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University of Milano-Biccoca
,
Program Chairs:
Jonathan Grudin
Microsoft Research
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Gloria Mark
University of California, Irvine
,
John Riedl
University of Minnesota

Copyright © 2012 ACM.

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Published: 11 February 2012

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CSCW '12 Paper Acceptance Rate 164 of 415 submissions, 40%;

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https://dl.acm.org/doi/10.1145/3679318.3685371
Motahar TNurollahian SKim YKogan MWiese J(2024)Exploring how People with Spinal Cord Injuries Seek Support on Social MediaProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675628(1-17)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675628
Noh HYoon SJo HVan Kleek MKang Y(2024)Starting a New Life after Crossing the Tumen River: How North Korean Defectors Use Digital Technology in TransitionProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642892(1-26)Online publication date: 11-May-2024
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