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- Work in ProgressMay 2024
A Critical Analysis of the Prevalence of Technology-Facilitated Abuse in US College Students
CHI EA '24: Extended Abstracts of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 15, Pages 1–12https://doi.org/10.1145/3613905.3652036The ubiquitous use of technology by college students makes them vulnerable to harassment, harm, and intimidation via technological means. We evaluate the prevalence of such technology-facilitated abuse (TFA) among college students in the USA using a ...
- research-articleMay 2024
Shortchanged: Uncovering and Analyzing Intimate Partner Financial Abuse in Consumer Complaints
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 354, Pages 1–20https://doi.org/10.1145/3613904.3642033Digital financial services can introduce new digital-safety risks for users, particularly survivors of intimate partner financial abuse (IPFA). To offer improved support for such users, a comprehensive understanding of their support needs and the ...
- research-articleApril 2024
Abusive Partner Perspectives on Technology Abuse: Implications for Community-based Violence Prevention
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 15, Pages 1–25https://doi.org/10.1145/3637292Inaccurate assumptions about people who abuse technology can inhibit effective socio-technical interventions for at-risk populations, including IPV survivors. Our study aims to rectify this concerning oversight through a synthesis of seven research ...
- research-articleOctober 2023
Intimate Partner Violence as Reflected in Internet Search Data
Social Science Computer Review (SSCR), Volume 41, Issue 5Pages 1546–1561https://doi.org/10.1177/08944393221084074Intimate partner violence (IPV) is a major public health concern with serious consequences for victims’ physical and mental health. Despite the high prevalence of IPV, describing it and detecting people suffering from it is difficult due to its sensitive ...
- research-articleApril 2023Best Paper
Paying the Price: When Intimate Partners Use Technology for Financial Harm
CHI '23: Proceedings of the 2023 CHI Conference on Human Factors in Computing SystemsArticle No.: 872, Pages 1–17https://doi.org/10.1145/3544548.3581101Financial abuse — the control of a survivor’s access to and use of financial resources — is highly prevalent in intimate partner violence (IPV) cases. Based on the reports of 158 survivors of IPV and 16 financial advocates, we present a comprehensive ...
- research-articleApril 2022
Trauma-Informed Computing: Towards Safer Technology Experiences for All
- Janet X. Chen,
- Allison McDonald,
- Yixin Zou,
- Emily Tseng,
- Kevin A Roundy,
- Acar Tamersoy,
- Florian Schaub,
- Thomas Ristenpart,
- Nicola Dell
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 544, Pages 1–20https://doi.org/10.1145/3491102.3517475Trauma is the physical, emotional, or psychological harm caused by deeply distressing experiences. Research with communities that may experience high rates of trauma has shown that digital technologies can create or exacerbate traumatic experiences. Via ...
- research-articleApril 2022Best Paper
Care Infrastructures for Digital Security in Intimate Partner Violence
CHI '22: Proceedings of the 2022 CHI Conference on Human Factors in Computing SystemsArticle No.: 123, Pages 1–20https://doi.org/10.1145/3491102.3502038Survivors of intimate partner violence (IPV) face complex threats to their digital privacy and security. Prior work has established protocols for directly helping them mitigate these harms; however, there remains a need for flexible and pluralistic ...
- research-articleMay 2021
A Digital Safety Dilemma: Analysis of Computer-Mediated Computer Security Interventions for Intimate Partner Violence During COVID-19
CHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing SystemsArticle No.: 71, Pages 1–17https://doi.org/10.1145/3411764.3445589The shutdown measures necessary to stop the spread of COVID-19 have amplified the role of technology in intimate partner violence (IPV). Survivors may be forced to endure lockdowns with their abusers, intensifying the dangers of technology-enabled ...
- research-articleMay 2021
- research-articleJanuary 2021
Daughters of Men: Saudi Women's Sociotechnical Agency Practices in Addressing Domestic Abuse
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 4, Issue CSCW3Article No.: 224, Pages 1–31https://doi.org/10.1145/3432923While domestic abuse is an all too common experience for women worldwide, how people experience the abuse and their resources to deal with the abuse differ. In this qualitative, interview-based study, we examine Saudi women's domestic safety concerns ...
- research-articleJanuary 2021
"So-called privacy breeds evil": Narrative Justifications for Intimate Partner Surveillance in Online Forums
- Rosanna Bellini,
- Emily Tseng,
- Nora McDonald,
- Rachel Greenstadt,
- Damon McCoy,
- Thomas Ristenpart,
- Nicola Dell
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 4, Issue CSCW3Article No.: 210, Pages 1–27https://doi.org/10.1145/3432909A growing body of research suggests that intimate partner abusers use digital technologies to surveil their partners, including by installing spyware apps, compromising devices and online accounts, and employing social engineering tactics. However, to ...
- research-articleApril 2020
Choice-Point: Fostering Awareness and Choice with Perpetrators in Domestic Violence Interventions
CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing SystemsPages 1–14https://doi.org/10.1145/3313831.3376386Learning about alternatives to violence is an essential part of change work with domestic violence perpetrators. This is complex work, seeking to tackle a sensitive issue by involving the development of deep, embodied learning for perpetrators who may ...
- research-articleNovember 2019
"Is my phone hacked?" Analyzing Clinical Computer Security Interventions with Survivors of Intimate Partner Violence
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 3, Issue CSCWArticle No.: 202, Pages 1–24https://doi.org/10.1145/3359304Intimate partner abusers use technology to track, monitor, harass, and otherwise harm their victims, and prior work reports that victims have few resources for obtaining help with such attacks. This paper presents a qualitative analysis of data from a ...
- research-articleApril 2018Best Paper
“A Stalker's Paradise”: How Intimate Partner Abusers Exploit Technology
CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing SystemsPaper No.: 667, Pages 1–13https://doi.org/10.1145/3173574.3174241This paper describes a qualitative study with 89 participants that details how abusers in intimate partner violence (IPV) contexts exploit technologies to intimidate, threaten, monitor, impersonate, harass, or otherwise harm their victims. We show that, ...
- abstractApril 2018
Digital Technologies and their Role in Intimate Partner Violence
CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing SystemsPaper No.: SRC11, Pages 1–6https://doi.org/10.1145/3170427.3180305This paper describes a codesign PhD research project involving survivors of domestic abuse and professional support workers. It aims to address the novel challenges, posed by the Internet of Things, within intimate abusive relationships, with a focus on ...
- research-articleDecember 2017
Digital Technologies and Intimate Partner Violence: A Qualitative Analysis with Multiple Stakeholders
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 1, Issue CSCWArticle No.: 46, Pages 1–22https://doi.org/10.1145/3134681Digital technologies, including mobile devices, cloud computing services, and social networks, play a nuanced role in intimate partner violence (IPV) settings, including domestic abuse, stalking, and surveillance of victims by abusive partners. However, ...
- research-articleFebruary 2012
Finding a new normal: the role of technology in life disruptions
CSCW '12: Proceedings of the ACM 2012 conference on Computer Supported Cooperative WorkPages 719–728https://doi.org/10.1145/2145204.2145314In recent years, the HCI and CSCW communities have begun to examine the role technology plays in personal, rather than professional settings. Part of this work has begun to address a specific class of life events that are unpredictable, uncontrollable, ...