Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/2381416.2381434acmotherconferencesArticle/Chapter ViewAbstractPublication PagesautomotiveuiConference Proceedingsconference-collections
research-article

Capture the car!: qualitative in-situ methods to grasp the automotive context

Published: 30 November 2011 Publication History

Abstract

In terms of human computer interaction (HCI), the car interior is a space, which can be divided into three areas: the driver's area, the front seat area, and the back seat area. So far HCI researchers have primary focused on the driver, and how in-car electronic devices can be designed to assist the driver in order to increase safety and comfort. We propose that for investigating interactive technology in the car in a holistic way, all three areas have to be taken into account. For that purpose we argue for an increased usage of qualitative in-situ studies, which have been hardly applied in automotive user interface research. So far the HCI community has mainly focused on laboratory studies utilizing driving simulators. Despite the broad range of available field study methods, such as ethnographic and self-reporting studies, the adaption of these methods for the automotive context is challenging due to the specific characteristics of this environment. For instance, cars provide only very limited space, the environment is constantly changing while driving and the driver must not be distracted from driving safely. As a consequence, a lack of experience exists, on how in-situ methods should be applied to cars. In this paper we describe three qualitative in-situ studies, we conducted to research the driver, the front seat passenger, and the rear seat passenger spaces. All three studies used a different method tailored to fit these three areas best. To share our experiences and insights we discuss the strengths and pitfalls of each method.

References

[1]
Beyer H, Holtzblatt K (2004). Contextual design: defining customer-centered systems. San Francisco, California, USA, Kaufmann
[2]
Boll S, Dey A, Kun AL, Schmidt A (Ed.) (2010). AutomotiveUI '10: Proceedings of the 2nd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
[3]
Dingus, T. A., et al. (2006). The 100-Car Naturalistic Driving Study, Phase II - Results of the 100-Car Field Experiment DOT HS 810 593. National Highway Traffic Safety Administration, USDOT.
[4]
Esbjörnsson M, Juhlin O, Weilenmann A (2007). Drivers using mobile phones in traffic: An ethnographic study of interactional adaptation," International Journal of Human-Computer Interaction, vol. 22, no. 1--2, pp 37--58
[5]
Fettermann D (1998) Ethnography. Step by step. Second Edition. Applied social research methods series, v. 17, Sage Publication, Inc. Thousand Oaks, London, New Delhi
[6]
Forlizzi J, Barley WC, Seder T (2010). Where Should I Turn? Moving from Individual to Collaborative Navigation Strategies to Inform the Interaction Design of Future Navigation Systems. In CHI '10: Proc. of the 28th int. conf. on human factors in computing systems, ACM, New York, NY, USA, pp 1261--1270
[7]
Gaver W, Boucher A, Pennington S, Walker B. (2004) Cultural probes and the value of uncertainty. Interactions, 11(5), pp 53--56
[8]
Gellatly AW, Hansen C, Highstrom M, Weiss JP (2010). Journey: General Motors' Move to Incorporate Contextual Design Into Its Next Generation of Automotive HCI Design. In Proc. AutomotiveUI '10, ACM, New York, NY, USA, pp 156--161
[9]
Juhlin O (1999). Traffic Behavior as social interaction. Implications for the design of the artificial driver. Proceedings of the 6th World Congress on Intelligent Transportation Systems
[10]
Kern D, Schmidt A (2009). Design space for driver-based automotive user interfaces. In Proc. AutomotiveUI '09, ACM, New York, NY, USA, pp 3--10
[11]
Laurier, E. et al. (2008). Driving and 'passengering': notes on the ordinary organisation of car travel. Mobilities, 3 (1). pp. 1--23.
[12]
Leshed, G., Velden, T., Rieger, O., Kot, B., Sengers, P. In-Car GPS Navigation: Engagement with and Disengagement from the Environment. In CHI '08, ACM, New York, NY, USA, pp 1675--1684
[13]
Mahr A, Pentcheva M, Muller C (2009) Towards system-mediated car passenger communication. In Proc. AutomotiveUI '09, ACM, New York, NY, USA, pp 79--80
[14]
Norman DA (1998) The invisible computer, MIT Press
[15]
Potts L, Bartocci G (2009). Experience Design. Proceedings of the 27th ACM international conference on Design of communication. SIGDOC'09, pp 17--21
[16]
Schmidt A, Dey A, Seder T, Juhlin O, Kern D (Ed.) (2009). AutomotiveUI '09: Proceedings of the 1st International Conference on Automotive User Interfaces and Interactive Vehicular Applications
[17]
Várhelyi A, Hjälmdahl M, Hydén C, Risser R, Draskóczy M (2002). The effects of Large Scale use of active accelerator pedal in urban areas. In International Cooperation of Theories and Concepts in Traffic safety (ICTCT) workshop, Nagoya, Japan, 2002
[18]
Weiser M (1991). The computer for the 21st century. Scientific American
[19]
Wilfinger, D., Meschtscherjakov, A., Murer, M., and Tscheligi, M. (2011) Are We There Yet? A Probing Study to Inform Design for the Rear Seat of Family Cars. In Proceedings of the 13th IFIP TC13 Conference on Human-Computer Interaction (INTERACT 2011).

Cited By

View all
  • (2022)UX Research and Sonic Interaction: Towards Human-Centric and Intuitive Sound Interaction Design in the Context of Autonomous DrivingUser Experience Design in the Era of Automated Driving10.1007/978-3-030-77726-5_13(335-357)Online publication date: 1-Jan-2022
  • (2021)Riding shotgun – Front-seat research and the socio-material considerations of ethnography on the moveQualitative Research10.1177/1468794121104653023:3(545-560)Online publication date: 19-Sep-2021
  • (2021)An AR-Enabled Interactive Car Door to Extend In-Car Infotainment Systems for Rear Seat PassengersExtended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411763.3451589(1-6)Online publication date: 8-May-2021
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Other conferences
AutomotiveUI '11: Proceedings of the 3rd International Conference on Automotive User Interfaces and Interactive Vehicular Applications
November 2011
190 pages
ISBN:9781450312318
DOI:10.1145/2381416
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

  • ICT&S: ICT&S Center, University of Salzburg

In-Cooperation

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 30 November 2011

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. contextual inquiry
  2. culturing probing
  3. ethnography
  4. in-situ study

Qualifiers

  • Research-article

Conference

AutomotiveUI '11
Sponsor:
  • ICT&S

Acceptance Rates

Overall Acceptance Rate 248 of 566 submissions, 44%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)28
  • Downloads (Last 6 weeks)1
Reflects downloads up to 08 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2022)UX Research and Sonic Interaction: Towards Human-Centric and Intuitive Sound Interaction Design in the Context of Autonomous DrivingUser Experience Design in the Era of Automated Driving10.1007/978-3-030-77726-5_13(335-357)Online publication date: 1-Jan-2022
  • (2021)Riding shotgun – Front-seat research and the socio-material considerations of ethnography on the moveQualitative Research10.1177/1468794121104653023:3(545-560)Online publication date: 19-Sep-2021
  • (2021)An AR-Enabled Interactive Car Door to Extend In-Car Infotainment Systems for Rear Seat PassengersExtended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411763.3451589(1-6)Online publication date: 8-May-2021
  • (2021)Designing for a Convenient In-Car Passenger Experience: A Repertory Grid StudyHuman-Computer Interaction – INTERACT 202110.1007/978-3-030-85616-8_9(117-139)Online publication date: 26-Aug-2021
  • (2019)A tactile interaction concept for in-car passenger infotainment systemsProceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications: Adjunct Proceedings10.1145/3349263.3351914(109-114)Online publication date: 21-Sep-2019
  • (2019)From Manual Driving to Automated DrivingProceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3342197.3344529(70-90)Online publication date: 21-Sep-2019
  • (2019)Emo-View: Convey the Emotion of the Back-Seat Passenger with an Emoji in Rear-View Mirror to the DriverCross-Cultural Design. Culture and Society10.1007/978-3-030-22580-3_9(109-121)Online publication date: 26-Jun-2019
  • (2019)Study on Consumer Requirements for Automotive Infotainment SystemsR&D Management in the Knowledge Era10.1007/978-3-030-15409-7_6(163-221)Online publication date: 25-Jun-2019
  • (2018)Combining WOz testing and ride along video ethnographiesProceedings of the 30th Australian Conference on Computer-Human Interaction10.1145/3292147.3292211(252-255)Online publication date: 4-Dec-2018
  • (2017)Design Techniques for Exploring Automotive Interaction in the Drive towards AutomationProceedings of the 2017 Conference on Designing Interactive Systems10.1145/3064663.3064666(147-160)Online publication date: 10-Jun-2017
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media