research-article

Gurgaon idol: a singing competition over community radio and IVRS

Authors:

Piyush Aggarwal,

Aaditeshwar Seth,

Gaurav LuthraAuthors Info & Claims

ACM DEV '13: Proceedings of the 3rd ACM Symposium on Computing for Development

Article No.: 6, Pages 1 - 10

https://doi.org/10.1145/2442882.2442890

Published: 11 January 2013 Publication History

Abstract

In this paper, we describe several IVR usage and learnability insights that emerged from a singing competition held by a community radio station located in an urban community of low-income migrant workers. Our community radio station partner, Gurgaon Ki Awaaz, relies heavily on folk songs to build its content repository and develop a close rapport with its community; the station organized a competition called Gurgaon Idol, in which community members could call into an IVR system to record their songs, and vote to select the best songs. Our research yielded several insightful results on how to best solicit audio recordings on IVR, methods for crowdsourced voting on IVR, cultural preferences towards certain voting methods, how to help first-time IVR users learn the system, and practical tips to keep in mind when running such a competition. To the best of our knowledge, we are the first to explore usability of voice user interfaces for recording audio and for crowdsourced voting over IVR systems.

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Cited By

Chakraborty DChatterjee STripathi RGupta ASeth A(2024)Experiences from Running a Participatory Media Platform for Women and Led by Women in Rural North IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36536858:CSCW1(1-23)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3653685
Aribandi AAgrawal DChakraborty D(2022)Note: Evaluating Trust in the Context of Conversational Information Systems for new users of the InternetProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534852(574-578)Online publication date: 29-Jun-2022
https://dl.acm.org/doi/10.1145/3530190.3534852
Hayat SRextin ABilal A(2021)Understanding the usability issues in contact management of illiterate and semi-literate usersPLOS ONE10.1371/journal.pone.025971916:12(e0259719)Online publication date: 2-Dec-2021
https://doi.org/10.1371/journal.pone.0259719
Show More Cited By

Index Terms

Gurgaon idol: a singing competition over community radio and IVRS
1. Applied computing
  1. Arts and humanities
    1. Performing arts

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cover image ACM Other conferences

ACM DEV '13: Proceedings of the 3rd ACM Symposium on Computing for Development

January 2013

233 pages

ISBN:9781450318563

DOI:10.1145/2442882

Conference Chairs:
Bill Thies
Microsoft Research India
,
Amit Nanavati
IBM India Research Labs

Copyright © 2013 ACM.

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Published: 11 January 2013

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ACM DEV '13

ACM DEV '13: Annual Symposium on Computing for Development

January 11 - 12, 2013

Bangalore, India

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Cited By

Chakraborty DChatterjee STripathi RGupta ASeth A(2024)Experiences from Running a Participatory Media Platform for Women and Led by Women in Rural North IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36536858:CSCW1(1-23)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3653685
Aribandi AAgrawal DChakraborty D(2022)Note: Evaluating Trust in the Context of Conversational Information Systems for new users of the InternetProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534852(574-578)Online publication date: 29-Jun-2022
https://dl.acm.org/doi/10.1145/3530190.3534852
Hayat SRextin ABilal A(2021)Understanding the usability issues in contact management of illiterate and semi-literate usersPLOS ONE10.1371/journal.pone.025971916:12(e0259719)Online publication date: 2-Dec-2021
https://doi.org/10.1371/journal.pone.0259719
Khullar APanjal PPandey RBurnwal ARaj PJha AHitesh PReddy RHimanshu HSeth A(2021)Experiences with the Introduction of AI-based Tools for Moderation Automation of Voice-based Participatory Media ForumProceedings of the 12th Indian Conference on Human-Computer Interaction10.1145/3506469.3506473(30-39)Online publication date: 19-Nov-2021
https://dl.acm.org/doi/10.1145/3506469.3506473
Zhang LJiang LWashington NLiu AShao JFourney AMorris MFindlater L(2021)Social Media through VoiceProceedings of the ACM on Human-Computer Interaction10.1145/34492355:CSCW1(1-21)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449235
Bidwell NCibin RLinehan CMaye LRobinson S(2021)Being RegulatedProceedings of the ACM on Human-Computer Interaction10.1145/34492285:CSCW1(1-27)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449228
Srivastava AKapania STuli ASingh P(2021)Actionable UI Design Guidelines for Smartphone Applications Inclusive of Low-Literate UsersProceedings of the ACM on Human-Computer Interaction10.1145/34492105:CSCW1(1-30)Online publication date: 22-Apr-2021
https://dl.acm.org/doi/10.1145/3449210
Varghese DRainey JMontague KBartindale TOlivier PBaillie Smith MBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Utilizing Participant Voice in Volunteer TrainingProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376208(1-14)Online publication date: 21-Apr-2020
https://dl.acm.org/doi/10.1145/3313831.3376208
Seth A(2020)The Elusive Model of Technology, Media, Social Development, and Financial SustainabilitySocio-Tech Innovation10.1007/978-3-030-39554-4_5(73-102)Online publication date: 26-Apr-2020
https://doi.org/10.1007/978-3-030-39554-4_5
Swaminathan SMedhi Thies IMehta DCutrell ESharma AThies W(2019)Learn2EarnProceedings of the ACM on Human-Computer Interaction10.1145/33591513:CSCW(1-20)Online publication date: 7-Nov-2019
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