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Accessible online content creation by end users

Published: 27 April 2013 Publication History

Abstract

Like most online content, user-generated content (UGC) poses accessibility barriers to users with disabilities. However, the accessibility difficulties pervasive in UGC warrant discussion and analysis distinct from other kinds of online content. Content authors, community culture, and the authoring tool itself all affect UGC accessibility. The choices, resources available, and strategies in use to ensure accessibility are different than for other types of online content. We contribute case studies of two UGC communities with accessible content: Wikipedia, where authors focus on access to visual materials and navigation, and an online health support forum where users moderate the cognitive accessibility of posts. Our data demonstrate real world moderation strategies and illuminate factors affecting success, such as community culture. We conclude with recommended strategies for creating a culture of accessibility around UGC.

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Cited By

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  • (2024)You Shall Know a Forum by the Words they Keep: Analyzing Language Use in Accessibility Forums for Blind UsersProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675151(230-238)Online publication date: 10-Sep-2024
  • (2023)Cognitive Accessibility of Digital Payments: A Literature ReviewProceedings of the 20th International Web for All Conference10.1145/3587281.3587294(116-121)Online publication date: 30-Apr-2023
  • (2021)Designing Sensory and Social Tools for Neurodivergent Individuals in Social Media EnvironmentsProceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3441852.3476546(1-5)Online publication date: 17-Oct-2021
  • Show More Cited By

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  1. Accessible online content creation by end users

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    cover image ACM Conferences
    CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2013
    3550 pages
    ISBN:9781450318990
    DOI:10.1145/2470654
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Publication History

    Published: 27 April 2013

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    Author Tags

    1. accessibility
    2. user-generated content

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    CHI '13 Paper Acceptance Rate 392 of 1,963 submissions, 20%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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    Cited By

    View all
    • (2024)You Shall Know a Forum by the Words they Keep: Analyzing Language Use in Accessibility Forums for Blind UsersProceedings of the 35th ACM Conference on Hypertext and Social Media10.1145/3648188.3675151(230-238)Online publication date: 10-Sep-2024
    • (2023)Cognitive Accessibility of Digital Payments: A Literature ReviewProceedings of the 20th International Web for All Conference10.1145/3587281.3587294(116-121)Online publication date: 30-Apr-2023
    • (2021)Designing Sensory and Social Tools for Neurodivergent Individuals in Social Media EnvironmentsProceedings of the 23rd International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3441852.3476546(1-5)Online publication date: 17-Oct-2021
    • (2016)"With most of it being pictures now, I rarely use it"Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems10.1145/2858036.2858116(5506-5516)Online publication date: 7-May-2016
    • (2015)Empathic communication of accessibility barriers in web 2.0 editingProceedings of the 12th International Web for All Conference10.1145/2745555.2746642(1-8)Online publication date: 18-May-2015

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