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The power of social media analytics

Published: 01 June 2014 Publication History

Abstract

How to use, and influence, consumer social communications to improve business performance, reputation, and profit.

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Published In

cover image Communications of the ACM
Communications of the ACM  Volume 57, Issue 6
June 2014
103 pages
ISSN:0001-0782
EISSN:1557-7317
DOI:10.1145/2602695
  • Editor:
  • Moshe Y. Vardi
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 June 2014
Published in CACM Volume 57, Issue 6

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  • (2024)Global Perspective on EMR and eHealthInternational Journal of Intelligent Information Technologies10.4018/IJIIT.34304620:1(1-29)Online publication date: 17-May-2024
  • (2024)An Assessment of Digitalization Techniques in Contact Centers and Their Impact on Agent Performance and Well-BeingSustainability10.3390/su1602071416:2(714)Online publication date: 14-Jan-2024
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  • (2024)Investigating The Role of Paraphrasing in Sentiment AnalysisProceedings of the 2024 9th International Conference on Intelligent Information Technology10.1145/3654522.3654529(36-41)Online publication date: 23-Feb-2024
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