Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
skip to main content
10.1145/2675133.2675152acmconferencesArticle/Chapter ViewAbstractPublication PagescscwConference Proceedingsconference-collections
research-article

Disclosure, Stress, and Support During Gender Transition on Facebook

Published: 28 February 2015 Publication History

Abstract

Social computing technologies, such as social networking sites (SNSs), often privilege people who fit within expected, static categories. Thus, users embarking on major identity changes, such as gender transition, often encounter stress when using SNSs to interact with their online social networks. To address this problem and reflect on the design of SNSs and other social computing systems, we present the results of a comprehensive online survey of transgender and gender non-conforming SNS users. Our findings indicate that although Facebook can be a stressful place for gender transition due to difficulties of transition disclosure, support from one's Facebook network can help to mitigate some of this stress. We examine Facebook both as a site of stress and as a site of support. Better understanding the relationships between stress, disclosure, and support on SNSs for these particular users can inform technology design that will benefit people who struggle with navigating a wide range of major identity changes online.

References

[1]
Acquisti, A. and Gross, R. Imagined communities: Awareness, information sharing, and privacy on the Facebook. In Privacy Enhancing Technologies. Springer, 2006, 36--58.
[2]
Baumer, E. P. S., Adams, P., Khovanskaya, V. D., et al. Limiting, leaving, and (re)lapsing: An exploration of Facebook non-use practices and experiences. Proceedings of CHI (2013).
[3]
Baumer, E. P. S., Ames, M. G., Brubaker, J. R., Burrell, J., and Dourish, P. Refusing, limiting, departing: Why we should study technology non-use. Proceedings of CHI Extended Abstracts (2014).
[4]
Bivens, R. The Gender Binary Will Not Be Deprogrammed: Ten Years of Coding Gender on Facebook. Social Science Research Network, 2014.
[5]
Bowker, G. C. and Star, S. L. Sorting Things Out: Classification and Its Consequences. MIT Press, 1999.
[6]
boyd, d. m. Friendster and publicly articulated social networking. Proceedings of CHI (2004).
[7]
boyd, d. m. and Ellison, N. B. Social network sites: Definition, history, and scholarship. J of Computer-Mediated Communication 13, 1 (2007), 210--230.
[8]
Brubaker, J. R., Ananny, M., and Crawford, K. Departing glances: A sociotechnical account of "leaving" Grindr. New Media & Society, (2014).
[9]
Brubaker, J. R. and Hayes, G. R. Select * from user: Infrastructure and socio-technical representation. Proceedings of CSCW (2011).
[10]
Bruckman, A. S. Gender swapping on the Internet. Proceedings of INET (1993).
[11]
Burke, M. and Kraut, R. Using Facebook after losing a job: Differential benefits of strong and weak ties. Proceedings of CSCW (2013).
[12]
Clarkson, N. "A Letter From Your Surgeon": Negotiating State Authority in University Administration. Cultural Studies Assoc. Conf. (2013).
[13]
Cohen, S., Kamarck, T., and Mermelstein, R. A global measure of perceived stress. Journal of Health and Social Behavior 24, 4 (1983), 385--396.
[14]
Deutsch, M. B., Green, J., Keatley, J., Mayer, G., Hastings, J., and Hall, A. M. Electronic medical records and the transgender patient: Recommendations from the World Professional Association for Transgender Health EMR Working Group. J of the American Medical Informatics Assoc. 20, 4 (2013), 700--703.
[15]
DiMicco, J. M. and Millen, D. R. Identity management: Multiple presentations of self in Facebook. Proceedings of GROUP (2007).
[16]
Dimond, J. P., Fiesler, C., and Bruckman, A. S. Domestic violence and information communication technologies. Interacting with Computers 23, 5 (2011), 413--421.
[17]
Donath, J. S. Identity and Deception in the Virtual Community. In Communities in Cyberspace. Routledge, 1998.
[18]
Duggan, M. and Smith, A. Social Media Update 2013. Pew Research Center's Internet & Amer. Life Project. www.pewinternet.org/2013/12/30/social-media-update-2013/.
[19]
Ellison, N. B., Steinfield, C., and Lampe, C. The benefits of Facebook "friends:" Social capital and college students' use of online social network sites. J of Computer-Mediated Comm. 12, 4 (2007), 1143--1168.
[20]
Evans, M., Donelle, L., and Hume-Loveland, L. Social support and online postpartum depression discussion groups: A content analysis. Patient Education and Counseling 87, 3 (2012), 405--410.
[21]
Facebook Diversity. Facebook.com, 2014. www.facebook.com/photo.php?fbid=567587973337709.
[22]
Factor, R. J. and Rothblum, E. D. A study of transgender adults and their non-transgender siblings on demographic characteristics, social support, and experiences of violence. Journal of LGBT Health Research 3, 3 (2008), 11--30.
[23]
Farnham, S. D. and Churchill, E. F. Faceted identity, faceted lives: Social and technical issues with being yourself online. Proceedings of CSCW (2011).
[24]
Ferraro, R. Facebook introduces custom gender field to allow users to more accurately reflect who they are. GLAAD, 2014. http://www.glaad.org/blog/facebook-introduces-custom-gender-field-allow-users-more-accurately-reflect-who-they-are.
[25]
George, L. K. Sociological perspectives on life transitions. Annual Review of Sociology 19, 1 (1993), 353--373.
[26]
Goffman, E. Presentation of Self in Everyday Life. Doubleday Anchor Books, New York, NY, 1959.
[27]
Grant, J. M., Mottet, L. A., Tanis, J. D., Harrison, J., Herman, J. L., and Kiesling, M. Injustice at Every Turn: A Report of the National Transgender Discrimination Survey. National Center for Transgender Equality and National Gay and Lesbian Task Force, 2011.
[28]
Gross, B. M. and Churchill, E. F. Addressing constraints: Multiple usernames task spillage and notions of identity. Proc. CHI Ext. Abstracts (2007).
[29]
Hendricks, M. L. and Testa, R. J. A conceptual framework for clinical work with transgender and gender nonconforming clients: An adaptation of the Minority Stress Model. Professional Psychology: Research and Practice 43, 5 (2012), 460--467.
[30]
Jankovic, C. and Haimson, O. L. Transdisciplining the Problem: Addressing Administrative Violence in University Information Systems. Cultural Studies Association Conference (2013).
[31]
Kannabiran, G. Themself: Critical analysis of gender in Facebook. CHI workshop paper (2011).
[32]
Lampinen, A., Tamminen, S., and Oulasvirta, A. All my people right here, right now: Management of group co-presence on a social networking site. Proceedings of GROUP (2009).
[33]
Lovibond, S. H. and Lovibond, P. F. Manual for the Depression Anxiety Stress Scales (2nd ed.). Psychology Foundation, 1995.
[34]
Marwick, A. E. and boyd, d. m. I tweet honestly, I tweet passionately: Twitter users, context collapse, and the imagined audience. New Media & Society 13, 1 (2011), 114--133.
[35]
Marwick, A. E. I'm more than just a Friendster profile: Identity, authenticity, and power in social networking services. Association for Internet Researchers (2005).
[36]
Massimi, M., Dimond, J. P., and Le Dantec, C. A. Finding a new normal: The role of technology in life disruptions. Proceedings of CSCW (2012).
[37]
Norval, C., Arnott, J. L., Hine, N. A., and Hanson, V. L. Purposeful social media as support platform: Communication frameworks for older adults requiring care. Proceedings of PervasiveHealth (2011).
[38]
Sas, C. and Whittaker, S. Design for forgetting: Disposing of digital possessions after a breakup. Proceedings of CHI (2013).
[39]
Smith, M. E., Nguyen, D. T., Lai, C., Leshed, G., and Baumer, E. P. S. Going to college and staying connected: Communication between college freshmen and their parents. Proceedings of CSCW (2012).
[40]
Stutzman, F., Capra, R., and Thompson, J. Factors mediating disclosure in social network sites. Computers in Human Behavior 27, 1 (2011), 590--598.
[41]
Stutzman, F. D. Networked Information Behavior in Life Transition. 2011. http://gradworks.umi.com/34/56/3456300.html.
[42]
Suchman, L. Do categories have politics? Computer Supported Cooperative Work (CSCW) 2, 3 (1993), 177--190.
[43]
Tamir, M., John, O. P., Srivastava, S., and Gross, J. J. Implicit theories of emotion: Affective and social outcomes across a major life transition. J of Personality and Social Psychology 92, 4 (2007), 731--744.
[44]
Turkle, S. Cyberspace and Identity. Contemporary Sociology 28, 6 (1999), 643--648.
[45]
Van House, N. A. Feminist HCI meets Facebook: Performativity and social networking sites. Interacting with Computers 23, 5 (2011), 422--429.
[46]
Wang, Y., Leon, P. G., Acquisti, A., Cranor, L. F., Forget, A., and Sadeh, N. A field trial of privacy nudges for Facebook. Proceedings of CHI (2014).
[47]
Wang, Y., Norcie, G., Komanduri, S., Acquisti, A., Leon, P. G., and Cranor, L. F. "I regretted the minute I pressed share": A qualitative study of regrets on Facebook. Proceedings of SOUPS (2011).

Cited By

View all
  • (2024)Making Trouble: Techniques for Queering Data and AI SystemsCompanion Publication of the 2024 ACM Designing Interactive Systems Conference10.1145/3656156.3658393(381-384)Online publication date: 1-Jul-2024
  • (2024)Mitigating Epistemic Injustice: The Online Construction of a Bisexual CultureACM Transactions on Computer-Human Interaction10.1145/364861431:4(1-34)Online publication date: 19-Sep-2024
  • (2024)"This is the kind of experience I want to have": Supporting the experiences of queer young men on social platforms through designProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661564(1681-1700)Online publication date: 1-Jul-2024
  • Show More Cited By

Recommendations

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences
CSCW '15: Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing
February 2015
1956 pages
ISBN:9781450329224
DOI:10.1145/2675133
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 28 February 2015

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. identity transitions
  2. lgbtq
  3. life transitions
  4. online identity
  5. social networking sites
  6. stress
  7. support
  8. transgender

Qualifiers

  • Research-article

Funding Sources

  • University of California Irvine

Conference

CSCW '15
Sponsor:

Acceptance Rates

CSCW '15 Paper Acceptance Rate 161 of 575 submissions, 28%;
Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

Upcoming Conference

CSCW '24

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)111
  • Downloads (Last 6 weeks)18
Reflects downloads up to 15 Oct 2024

Other Metrics

Citations

Cited By

View all
  • (2024)Making Trouble: Techniques for Queering Data and AI SystemsCompanion Publication of the 2024 ACM Designing Interactive Systems Conference10.1145/3656156.3658393(381-384)Online publication date: 1-Jul-2024
  • (2024)Mitigating Epistemic Injustice: The Online Construction of a Bisexual CultureACM Transactions on Computer-Human Interaction10.1145/364861431:4(1-34)Online publication date: 19-Sep-2024
  • (2024)"This is the kind of experience I want to have": Supporting the experiences of queer young men on social platforms through designProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661564(1681-1700)Online publication date: 1-Jul-2024
  • (2024)Collective Privacy Sensemaking on Social Media about Period and Fertility Tracking post Roe v. WadeProceedings of the ACM on Human-Computer Interaction10.1145/36410008:CSCW1(1-35)Online publication date: 26-Apr-2024
  • (2024)I'm Working on Erasing You, Just Don't Have the Proper Tools: Supporting Online Identity Management After the End of Romantic RelationshipsProceedings of the ACM on Human-Computer Interaction10.1145/36373438:CSCW1(1-32)Online publication date: 26-Apr-2024
  • (2024)"I'm Constantly in This Dilemma": How Migrant Technology Professionals Perceive Social Media Recommendation AlgorithmsProceedings of the ACM on Human-Computer Interaction10.1145/36373428:CSCW1(1-33)Online publication date: 26-Apr-2024
  • (2024)A Critical Analysis of the Prevalence of Technology-Facilitated Abuse in US College StudentsExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3652036(1-12)Online publication date: 11-May-2024
  • (2024)Starting a New Life after Crossing the Tumen River: How North Korean Defectors Use Digital Technology in TransitionProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642892(1-26)Online publication date: 11-May-2024
  • (2024)Examining the Unique Online Risk Experiences and Mental Health Outcomes of LGBTQ+ versus Heterosexual YouthProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642509(1-21)Online publication date: 11-May-2024
  • (2024)Cruising Queer HCI on the DL: A Literature Review of LGBTQ+ People in HCIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642494(1-21)Online publication date: 11-May-2024
  • Show More Cited By

View Options

Get Access

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Media

Figures

Other

Tables

Share

Share

Share this Publication link

Share on social media