abstract

Are People the Key to Enabling Collaborative Smart Logistics?

Authors:

Oliver Bates,

Bran Knowles,

Adrian FridayAuthors Info & Claims

CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems

Pages 1494 - 1499

https://doi.org/10.1145/3027063.3053128

Published: 06 May 2017 Publication History

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Abstract

The number of parcels delivered is growing annually, with a 15.7% increase to 1 billion parcel deliveries in the UK in 2015. We introduce Freight Traffic Control 2050 which is exploring how to transform last-mile urban freight through ``collaborative logistics'. Based on our ethnographic fieldwork, we introduce the context and challenges in this domain. We highlight the value of experience and tacit knowledge, and the importance of approaching this domain from a socio-technical perspective. We offer a selection of early challenges identified as a starting point for discussion within the HCI community.

References

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Cited By

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Chabba YEl Oualidi AAhlaqqach M(2023)Optimization of Collaborative Transport and Distribution Strategies: Trends and Research OpportunitiesSmart Applications and Data Analysis10.1007/978-3-031-20490-6_34(425-442)Online publication date: 1-Jan-2023
https://doi.org/10.1007/978-3-031-20490-6_34
Lyons TMcDonald N(2022)Last-Mile Strategies for Urban Freight Delivery: A Systematic ReviewTransportation Research Record: Journal of the Transportation Research Board10.1177/036119812211035962677:1(1141-1156)Online publication date: 17-Jul-2022
https://doi.org/10.1177/03611981221103596
Issaoui YKhiat ABahnasse AOuajji H(2020)Toward Smart Logistics: Engineering Insights and Emerging TrendsArchives of Computational Methods in Engineering10.1007/s11831-020-09494-228:4(3183-3210)Online publication date: 18-Sep-2020
https://doi.org/10.1007/s11831-020-09494-2
Show More Cited By

Index Terms

Are People the Key to Enabling Collaborative Smart Logistics?
1. Human-centered computing

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Published In

CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems

May 2017

3954 pages

ISBN:9781450346566

DOI:10.1145/3027063

General Chairs:
Gloria Mark
University of California Irvine
,
Susan Fussell
Cornell University
,
Program Chairs:
Cliff Lampe
University of Michigan
,
m.c. schraefel
University of Southampton
,
Juan Pablo Hourcade
University of Iowa
,
Caroline Appert
Université Paris-Sud
,
Daniel Wigdor
University of Toronto

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 06 May 2017

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CHI '17

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SIGCHI

CHI '17: CHI Conference on Human Factors in Computing Systems

May 6 - 11, 2017

Colorado, Denver, USA

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CHI EA '17 Paper Acceptance Rate 1,000 of 5,000 submissions, 20%;

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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Chabba YEl Oualidi AAhlaqqach M(2023)Optimization of Collaborative Transport and Distribution Strategies: Trends and Research OpportunitiesSmart Applications and Data Analysis10.1007/978-3-031-20490-6_34(425-442)Online publication date: 1-Jan-2023
https://doi.org/10.1007/978-3-031-20490-6_34
Lyons TMcDonald N(2022)Last-Mile Strategies for Urban Freight Delivery: A Systematic ReviewTransportation Research Record: Journal of the Transportation Research Board10.1177/036119812211035962677:1(1141-1156)Online publication date: 17-Jul-2022
https://doi.org/10.1177/03611981221103596
Issaoui YKhiat ABahnasse AOuajji H(2020)Toward Smart Logistics: Engineering Insights and Emerging TrendsArchives of Computational Methods in Engineering10.1007/s11831-020-09494-228:4(3183-3210)Online publication date: 18-Sep-2020
https://doi.org/10.1007/s11831-020-09494-2
Martinez-Sykora AMcLeod FLamas-Fernandez CBektaş TCherrett TAllen J(2020)Optimised solutions to the last-mile delivery problem in London using a combination of walking and drivingAnnals of Operations Research10.1007/s10479-020-03781-8295:2(645-693)Online publication date: 8-Sep-2020
https://doi.org/10.1007/s10479-020-03781-8
He ZHaasis H(2019)Integration of Urban Freight Innovations: Sustainable Inner-Urban Intermodal Transportation in the Retail/Postal IndustrySustainability10.3390/su1106174911:6(1749)Online publication date: 22-Mar-2019
https://doi.org/10.3390/su11061749
Bates OFriday AEasterbrook SNardi BChen J(2018)Intangible commodities with free deliveryProceedings of the 2018 Workshop on Computing within Limits10.1145/3232617.3232622(1-8)Online publication date: 13-May-2018
https://dl.acm.org/doi/10.1145/3232617.3232622
Bates OFriday AAllen JCherrett TMcLeod FBektas TNguyen TPiecyk MPiotrowska MWise SDavies NMandryk RHancock MPerry MCox A(2018)Transforming Last-mile LogisticsProceedings of the 2018 CHI Conference on Human Factors in Computing Systems10.1145/3173574.3174100(1-14)Online publication date: 21-Apr-2018
https://dl.acm.org/doi/10.1145/3173574.3174100

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