research-article

Care as a Resource in Underserved Learning Environments

Authors:

Naveena Karusala,

Aditya Vishwanath,

Arkadeep Kumar,

Neha KumarAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 1, Issue CSCW

Article No.: 104, Pages 1 - 22

https://doi.org/10.1145/3134739

Published: 06 December 2017 Publication History

Abstract

We present results from an ethnographic inquiry of technology-based learning at an after-school learning center in Mumbai (India) that caters to students from neighboring slum communities.We conducted participant observation for 120 hours and 58 semi-structured interviews with different stakeholders (including teachers, staff, parents, and students) at the center over nine weeks from December 2015 to July 2016. Taking an assets-based approach in an underserved context, we uncover the role of care as a resource and present the rich and varied caring behaviors enacted in this sociotechnical system.We then discuss how care effects a greater sense of ownership, interdependency, and community. Examining the role of aligning values in motivating caring behavior, we conclude with recommendations for supporting, leveraging, and extending care via technology design in an underserved, technology-enhanced learning environment.

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Cited By

Wilson CPschetz LDixon BLewis SRevans JVines J(2024)Creating Resources for Designing with and for Care Ecologies in HCIProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660709(3161-3178)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660709
Kotturi YHui JJohnson TSanifu LDillahunt T(2024)Sustaining Community-Based Research in Computing: Lessons from Two Tech Capacity Building Initiatives for Local BusinessesProceedings of the ACM on Human-Computer Interaction10.1145/36410178:CSCW1(1-31)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641017
Jonas A(2024)'Not Just a Computer Screen:' Distributed Attunement in Virtual School EnvironmentsProceedings of the ACM on Human-Computer Interaction10.1145/36410128:CSCW1(1-27)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641012
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Index Terms

Care as a Resource in Underserved Learning Environments
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 1, Issue CSCW

November 2017

2095 pages

EISSN:2573-0142

DOI:10.1145/3171581

Editors:
Clifford Lampe
University of Michigan
,
Jeff Nichols
Google
,
Karrie Karahalios
University of Illinois Urbana-Champaign
,
Geraldine Fitzpatrick
Vienna University of Technology
,
Uichin Lee
KAIST
,
Andres Monroy-Hernandez
Snap Inc.
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Wolfgang Stuerzlinger
Simon Fraser University

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Published: 06 December 2017

Published in PACMHCI Volume 1, Issue CSCW

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Cited By

Wilson CPschetz LDixon BLewis SRevans JVines J(2024)Creating Resources for Designing with and for Care Ecologies in HCIProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660709(3161-3178)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660709
Kotturi YHui JJohnson TSanifu LDillahunt T(2024)Sustaining Community-Based Research in Computing: Lessons from Two Tech Capacity Building Initiatives for Local BusinessesProceedings of the ACM on Human-Computer Interaction10.1145/36410178:CSCW1(1-31)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641017
Jonas A(2024)'Not Just a Computer Screen:' Distributed Attunement in Virtual School EnvironmentsProceedings of the ACM on Human-Computer Interaction10.1145/36410128:CSCW1(1-27)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641012
Hardy JThebault-Spieker J(2024)A Turn to Assets in Community-Based Computing Research: Tradeoffs, Deficits, and Neoliberalism in Technological DevelopmentProceedings of the ACM on Human-Computer Interaction10.1145/36372918:CSCW1(1-20)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637291
Sharma VTuli AWani AMohan ANardi BHassenzahl MVigil-Hayes MJensen RBardzell SKumar N(2024)Post-growth HCI: Co-Envisioning HCI Beyond Economic GrowthExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636292(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3636292
Hui JSeefeldt KSanifu LBaer CSzomstein JDillahunt T(2024)“I was able to give her the confidence”: Reciprocal Capacity Building in a Community-based Program for Digital EngagementProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642209(1-13)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642209
Sharma VKumar NNardi B(2023)Post-growth Human–Computer InteractionACM Transactions on Computer-Human Interaction10.1145/362498131:1(1-37)Online publication date: 29-Nov-2023
https://dl.acm.org/doi/10.1145/3624981
Fritz TLill AMeyer AMurphy GHowe L(2023)Cultivating a Team Mindset about Productivity with a Nudge: A Field Study in Hybrid Development TeamsProceedings of the ACM on Human-Computer Interaction10.1145/36101847:CSCW2(1-21)Online publication date: 4-Oct-2023
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Narimanzadeh HBadie-Modiri ASmirnova IChen T(2023)Crowdsourcing Subjective Annotations Using Pairwise Comparisons Reduces Bias and Error Compared to the Majority-vote MethodProceedings of the ACM on Human-Computer Interaction10.1145/36101837:CSCW2(1-29)Online publication date: 4-Oct-2023
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LC RMan SBao XWan JWen BSong Z(2023)"Contradiction pushes me to improvise": Performer Expressivity and Engagement in Distanced Movement Performance ParadigmsProceedings of the ACM on Human-Computer Interaction10.1145/36101827:CSCW2(1-26)Online publication date: 4-Oct-2023
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