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Navigating the Job Search as a Low-Resourced Job Seeker

Authors:

Earnest Wheeler,

Tawanna R. DillahuntAuthors Info & Claims

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

Paper No.: 48, Pages 1 - 10

https://doi.org/10.1145/3173574.3173622

Published: 19 April 2018 Publication History

Abstract

The Internet is providing increasing access to information about employment opportunities, but not everyone can leverage it effectively. Research suggests that job seekers with limited access to Internet technologies are being left behind, while those with limited social resources are expected to rely on the Internet even more. In this work, we conducted in-depth semi-structured interviews with 11 low-resourced job seekers in a metropolitan area in the Midwestern USA to understand how social and digital resources support their efforts to find work. We find that online resources support job seekers in finding relevant jobs via search, but do not help them identify opportunities to improve their job search process or increase their chances of securing employment. We recommend that systems aiming to support low-resourced job seekers design for deeper engagement with their users across the job search process, to help users recognize ways to improve on their existing practices.

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Cited By

Kingsley SSilberman MWang CLambeth RZhi JEslami MLi BBigham J(2024)‘Your Duties Are To Sweep A Floor Remotely’: Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers’ Successful Use of Digital PlatformsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663403(1-20)Online publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1145/3663384.3663403
Wani AJoshi ISingh P(2024)Navigating the Job-Seeking Journey: Challenges and Opportunities for Digital Employment Support in KashmirProceedings of the ACM on Human-Computer Interaction10.1145/36373758:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637375
Wani A(2024)Use of ICTs during ongoing protracted socio-political disruptionsExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638194(1-6)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3638194
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Index Terms

Navigating the Job Search as a Low-Resourced Job Seeker
1. Human-centered computing

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cover image ACM Conferences

CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems

April 2018

8489 pages

ISBN:9781450356206

DOI:10.1145/3173574

General Chairs:
Regan Mandryk
University of Saskatchewan, Canada
,
Mark Hancock
University of Waterloo, Canada
,
Program Chairs:
Mark Perry
Brunel University London, UK
,
Anna Cox
University College London, UK

Copyright © 2018 ACM.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 April 2018

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CHI '18

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SIGCHI

CHI '18: CHI Conference on Human Factors in Computing Systems

April 21 - 26, 2018

Montreal QC, Canada

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CHI '18 Paper Acceptance Rate 666 of 2,590 submissions, 26%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Kingsley SSilberman MWang CLambeth RZhi JEslami MLi BBigham J(2024)‘Your Duties Are To Sweep A Floor Remotely’: Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers’ Successful Use of Digital PlatformsProceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work10.1145/3663384.3663403(1-20)Online publication date: 25-Jun-2024
https://dl.acm.org/doi/10.1145/3663384.3663403
Wani AJoshi ISingh P(2024)Navigating the Job-Seeking Journey: Challenges and Opportunities for Digital Employment Support in KashmirProceedings of the ACM on Human-Computer Interaction10.1145/36373758:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637375
Wani A(2024)Use of ICTs during ongoing protracted socio-political disruptionsExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638194(1-6)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3638194
Israni A(2024)Understanding and Supporting Financially-Constrained Aspiring Entrepreneurs’ Entrepreneurial TransitionsExtended Abstracts of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613905.3638193(1-5)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3638193
Wang PHu SWen BLu Z(2024)“There is a Job Prepared for Me Here”: Understanding How Short Video and Live-streaming Platforms Empower Ageing Job Seekers in ChinaProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642959(1-14)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642959
Chordia IBaltaxe-Admony LBoone ASheehan ADombrowski LLe Dantec CRingland KSmith A(2024)Social Justice in HCI: A Systematic Literature ReviewProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642704(1-33)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642704
Watson CCrivellaro CParnaby AKharrufa A(2024)Hostile Systems: A Taxonomy of Harms Articulated by Citizens Living with Socio-Economic DeprivationProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642562(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642562
Ara ZGanguly APeppard DChung DVucetic SGenaro Motti VHong S(2024)Collaborative Job Seeking for People with Autism: Challenges and Design OpportunitiesProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642197(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642197
Rade CAnazodo KRicciardelli R(2024)An Examination of Barriers and Challenges to Securing and Maintaining Employment with a Criminal Record During the COVID-19 PandemicEmploying Our Returning Citizens10.1007/978-3-031-54941-0_4(59-91)Online publication date: 4-Apr-2024
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Israni AHui JDillahunt T(2023)Opportunities for Social Media to Support Aspiring Entrepreneurs with Financial ConstraintsProceedings of the ACM on Human-Computer Interaction10.1145/35796197:CSCW1(1-27)Online publication date: 16-Apr-2023
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