research-article

Laughing is Scary, but Farting is Cute: A Conceptual Model of Children's Perspectives of Creepy Technologies

Authors:

Allison Marie Hishikawa,

Romaine Flor Ofiana,

Alexis HinikerAuthors Info & Claims

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: 73, Pages 1 - 15

https://doi.org/10.1145/3290605.3300303

Published: 02 May 2019 Publication History

Abstract

In HCI, adult concerns about technologies for children have been studied extensively. However, less is known about what children themselves find concerning in everyday technologies. We examine children's technology-related fears by probing their use of the colloquial term "creepy." To understand children's perceptions of "creepy technologies," we conducted four participatory design sessions with children (ages 7 - 11) to design and evaluate creepy technologies, followed by interviews with the same children. We found that children's fear reactions emphasized physical harm and threats to their relationships (particularly with attachment figures). The creepy signals from technology the children described include: deception, lack of control, mimicry, ominous physical appearance, and unpredictability. Children acknowledged trusted adults will mediate the relationship between creepy technology signals and fear responses. Our work contributes a close examination of what children mean when they say a technology is "creepy." By treating these concerns as principal design considerations, developers can build systems that are more transparent about the risks they produce and more sensitive to the fears they may unintentionally raise.

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Cited By

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https://dl.acm.org/doi/10.1145/3679318.3685364
Arn LHuang E(2024)“Robots Can Do Disgusting Things, but Also Good Things”: Fostering Children’s Understanding of AI through StorytellingACM Transactions on Computing Education10.1145/367761324:3(1-55)Online publication date: 27-Sep-2024
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Jarsve TMalkomsen EWoźniak PNiess J(2024)Exploring User Expectations and Perceived Creepiness in AI: A Study on Furhat and ChatGPTAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685428(1-5)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3677045.3685428
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Index Terms

Laughing is Scary, but Farting is Cute: A Conceptual Model of Children's Perspectives of Creepy Technologies
1. Human-centered computing
  1. Collaborative and social computing
  2. Human computer interaction (HCI)

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cover image ACM Conferences

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

9077 pages

ISBN:9781450359702

DOI:10.1145/3290605

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
,
Vassilis Kostakos
University of Melbourne, Australia

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Cited By

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https://dl.acm.org/doi/10.1145/3679318.3685364
Arn LHuang E(2024)“Robots Can Do Disgusting Things, but Also Good Things”: Fostering Children’s Understanding of AI through StorytellingACM Transactions on Computing Education10.1145/367761324:3(1-55)Online publication date: 27-Sep-2024
https://dl.acm.org/doi/10.1145/3677613
Jarsve TMalkomsen EWoźniak PNiess J(2024)Exploring User Expectations and Perceived Creepiness in AI: A Study on Furhat and ChatGPTAdjunct Proceedings of the 2024 Nordic Conference on Human-Computer Interaction10.1145/3677045.3685428(1-5)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3677045.3685428
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