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"Everyone Has Some Personal Stuff": Designing to Support Digital Privacy with Shared Mobile Phone Use in Bangladesh

Authors:

Syed Ishtiaque Ahmed,

Md. Romael Haque,

Nicola DellAuthors Info & Claims

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: 180, Pages 1 - 13

https://doi.org/10.1145/3290605.3300410

Published: 02 May 2019 Publication History

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Abstract

People in South Asia frequently share a single device among multiple individuals, resulting in digital privacy challenges. This paper explores a design concept that aims to mitigate some of these challenges through a 'tiered' privacy model. Using this model, a person creates a 'shared' account that contains data they are willing to share and that is assigned a password that will be shared. Simultaneously, they create a separate 'secret' account that contains data they prefer to keep secret and that uses a password they do not share with anyone. When a friend or family member asks to check their device, the user can tell them the password for their shared account, with their private data secure in the secret account that the other person is unaware of. We explore the benefits and trade-offs of our design through a three-week deployment with 21 participants in Bangladesh, presenting findings that show how our work aids digital privacy while also exposing the challenges that remain.

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Index Terms

"Everyone Has Some Personal Stuff": Designing to Support Digital Privacy with Shared Mobile Phone Use in Bangladesh
1. Security and privacy
  1. Human and societal aspects of security and privacy

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cover image ACM Conferences

CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

9077 pages

ISBN:9781450359702

DOI:10.1145/3290605

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
,
Vassilis Kostakos
University of Melbourne, Australia

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Published: 02 May 2019

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https://dl.acm.org/doi/10.1145/3676506
Saha MLindsay SWatterson JBartindale TVarghese DSaha MOliver GAhmed SOlivier P(2024)Hearing Community Voices in HCI4D: Establishing Safe Places to Co-Create Counter-Collective Narratives with Women Farmers in BangladeshProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642532(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642532
Saha PNowsher NBaidya AMim NAhmed SHaque S(2024)Computing and the Stigmatized: Trust, Surveillance, and Spatial Politics with the Sex Workers in BangladeshProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642005(1-22)Online publication date: 11-May-2024
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