abstract

Characterizing Homelessness Discourse on Social Media

Authors:

Andrea Hu,

Stevie Chancellor,

Munmun De ChoudhuryAuthors Info & Claims

CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

Paper No.: LBW1213, Pages 1 - 6

https://doi.org/10.1145/3290607.3313057

Published: 02 May 2019 Publication History

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Abstract

Social media allows us to connect and maintain relationships in spite of physical distance and barriers; as computers and the internet become more accessible, hard-to-reach populations are finding a voice on these platforms. One such group is those who are or have been homeless. Through a computational linguistic analysis of a large corpus of Tumblr blog posts, this paper provides preliminary insights to understand the unique ways homeless bloggers express their needs, frustrations and financial/social distress, connect with others, and seek emotional and practical support from others. We highlight future investigations, building upon this research, that can be pursued in HCI to assist an underserved population with the difficult life experience of homelessness.

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Cited By

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Heaton DClos JNichele EFischer J(2024)“The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on TwitterPersonal and Ubiquitous Computing10.1007/s00779-024-01811-xOnline publication date: 21-May-2024
https://doi.org/10.1007/s00779-024-01811-x
Heaton DClos JNichele EFischer J(2023)Critical reflections on three popular computational linguistic approaches to examine Twitter discoursesPeerJ Computer Science10.7717/peerj-cs.12119(e1211)Online publication date: 30-Jan-2023
https://doi.org/10.7717/peerj-cs.1211
Showkat DSmith ALingqing WTo A(2023)“Who is the right homeless client?”: Values in Algorithmic Homelessness Service Provision and Machine Learning ResearchProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581010(1-21)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581010
Show More Cited By

Index Terms

Characterizing Homelessness Discourse on Social Media
1. Human-centered computing
  1. Collaborative and social computing
    1. Empirical studies in collaborative and social computing

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Published In

CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

May 2019

3673 pages

ISBN:9781450359719

DOI:10.1145/3290607

General Chairs:
Stephen Brewster
University of Glasgow, Scotland, UK
,
Geraldine Fitzpatrick
TU Wien, Austria
,
Program Chairs:
Anna Cox
University College London, UK
,
Vassilis Kostakos
University of Melbourne, Australia

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

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Published: 02 May 2019

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National Institutes of Health

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SIGCHI

CHI '19: CHI Conference on Human Factors in Computing Systems

May 4 - 9, 2019

Glasgow, Scotland Uk

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Heaton DClos JNichele EFischer J(2024)“The ChatGPT bot is causing panic now – but it’ll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on TwitterPersonal and Ubiquitous Computing10.1007/s00779-024-01811-xOnline publication date: 21-May-2024
https://doi.org/10.1007/s00779-024-01811-x
Heaton DClos JNichele EFischer J(2023)Critical reflections on three popular computational linguistic approaches to examine Twitter discoursesPeerJ Computer Science10.7717/peerj-cs.12119(e1211)Online publication date: 30-Jan-2023
https://doi.org/10.7717/peerj-cs.1211
Showkat DSmith ALingqing WTo A(2023)“Who is the right homeless client?”: Values in Algorithmic Homelessness Service Provision and Machine Learning ResearchProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581010(1-21)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581010
Kuo TShen HGeum JJones NHong JZhu HHolstein K(2023)Understanding Frontline Workers’ and Unhoused Individuals’ Perspectives on AI Used in Homeless ServicesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580882(1-17)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580882
Bhandari ASun B(2021)An online home for the homeless: A content analysis of the subreddit r/homelessNew Media & Society10.1177/1461444821104861525:9(2419-2436)Online publication date: 8-Oct-2021
https://doi.org/10.1177/14614448211048615
Bellini RTseng EMcDonald NGreenstadt RMcCoy DRistenpart TDell N(2021)"So-called privacy breeds evil"Proceedings of the ACM on Human-Computer Interaction10.1145/34329094:CSCW3(1-27)Online publication date: 5-Jan-2021
https://dl.acm.org/doi/10.1145/3432909

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Abstract

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Social Media as Social Transition Machinery

Examining social media use among older adults

Rhetorical Functions of Hashtag Forms Across Social Media Applications

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