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"'More gay' fits in better": Intracommunity Power Dynamics and Harms in Online LGBTQ+ Spaces

Published: 23 April 2020 Publication History
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  • Abstract

    Online spaces play crucial roles in the lives of most LGBTQ+ people, but can also replicate and exacerbate existing intracommunity tensions and power dynamics, potentially harming subgroups within this marginalized community. Using qualitative probes and interviews, we engaged a diverse group of 25 bi+ (attracted to more than one gender) people to explore these dynamics. We identify two types of intracommunity conflict that bi+ users face (validity and normative conflicts), and a resulting set of what we call latent harms, or coping strategies for dealing with conflict that have delayed negative psychological effects for bi+ users. Using intersectionality as a sensitizing concept to understand shifting power dynamics embedded in sociotechnical contexts, we discuss challenges for future design work including the need to account for intracommunity dynamics within marginalized groups and the utility of disentangling conflict from harm.

    Supplementary Material

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    Our supplementary materials consist of a PDF with extended descriptions of the instruments we deployed to participants, the code of conduct and moderation plan for our research community, and extended participant details. We also include three interface prototypes which we deployed as part of one of our activities, which require an HTML browser to open.

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    cover image ACM Conferences
    CHI '20: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
    April 2020
    10688 pages
    ISBN:9781450367080
    DOI:10.1145/3313831
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    Published: 23 April 2020

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    Author Tags

    1. bisexuality
    2. conflict
    3. harm
    4. intersectionality
    5. online communities
    6. pansexuality
    7. power dynamics
    8. social media

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