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"Privacy is not a concept, but a way of dealing with life": Localization of Transnational Technology Platforms and Liminal Privacy Practices in Cambodia

Authors:

Margaret C. Jack,

Pang Sovannaroth,

Nicola DellAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 3, Issue CSCW

Article No.: 128, Pages 1 - 19

https://doi.org/10.1145/3359230

Published: 07 November 2019 Publication History

Abstract

Privacy scholarship has shown how norms of appropriate information flow and information regulatory processes vary according to environment, which change as the environment changes, including through the introduction of new technologies. This paper describes findings from a qualitative research study that examines practices and perceptions of privacy in Cambodia as the population rapidly moves into an online environment (specifically Facebook, the most popular Internet tool in Cambodia today). We empirically demonstrate how the concept of privacy differs across cultures and show how the Facebook platform, as it becomes popular worldwide, catalyzes change in norms of information regulation. We discuss how the localization of transnational technology platforms provides a key site in which to investigate changing cultural ideas about privacy, and to discover misalignments between different expectations for information flow. Finally, we explore ways that insufficient localization effort by transnational technology companies puts some of the most marginalized users at disproportionate information disclosure risk when using new Internet tools, and offer some pragmatic suggestions for how such companies could improve privacy tools for users who are far -geographically or culturally - from where the tools are designed.

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Index Terms

"Privacy is not a concept, but a way of dealing with life": Localization of Transnational Technology Platforms and Liminal Privacy Practices in Cambodia
1. General and reference
  1. Cross-computing tools and techniques
    1. Empirical studies
2. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 3, Issue CSCW

November 2019

5026 pages

EISSN:2573-0142

DOI:10.1145/3371885

Editors:
Airi Lampinen
Stockholm University, Sweden
,
Darren Gergle
Northwestern University, USA
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David A. Shamma
FXPAL, USA

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Published: 07 November 2019

Published in PACMHCI Volume 3, Issue CSCW

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Cited By

Zac AWey PBechtold SRodriguez DDel Alamo J(2024)The Court Speaks, But Who Listens? Automated Compliance Review of the GDPRSSRN Electronic Journal10.2139/ssrn.4709913Online publication date: 2024
https://doi.org/10.2139/ssrn.4709913
Farooq ASalminen JMartin JAldous KJung SJansen B(2024)Exploring Social Media Privacy Concerns: A Comprehensive Survey Study Across 16 Middle Eastern and North African CountriesIEEE Access10.1109/ACCESS.2024.346386912(147087-147105)Online publication date: 2024
https://doi.org/10.1109/ACCESS.2024.3463869
Van Staden SBidwell N(2023)Localised Trust in a Globalised Knot: Designing Information Privacy for Digital-IDACM Journal on Computing and Sustainable Societies10.1145/36160242:1(1-37)Online publication date: 16-Aug-2023
https://dl.acm.org/doi/10.1145/3616024
Warberg LLefrere VCheyre CAcquisti AKnijnenburg BPapadimitratos P(2023)Trends in Privacy Dialog Design after the GDPR: The Impact of Industry and Government ActionsProceedings of the 22nd Workshop on Privacy in the Electronic Society10.1145/3603216.3624963(107-121)Online publication date: 26-Nov-2023
https://dl.acm.org/doi/10.1145/3603216.3624963
Munyendo CAcar YAviv A(2023)"In Eighty Percent of the Cases, I Select the Password for Them": Security and Privacy Challenges, Advice, and Opportunities at Cybercafes in Kenya2023 IEEE Symposium on Security and Privacy (SP)10.1109/SP46215.2023.10179410(570-587)Online publication date: May-2023
https://doi.org/10.1109/SP46215.2023.10179410
Sannon SForte A(2022)Privacy Research with Marginalized GroupsProceedings of the ACM on Human-Computer Interaction10.1145/35555566:CSCW2(1-33)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555556
Gupta MMehta DPunj AThies I(2022)Sophistication with Limitation: Understanding Smartphone Usage by Emergent Users in IndiaProceedings of the 5th ACM SIGCAS/SIGCHI Conference on Computing and Sustainable Societies10.1145/3530190.3534824(386-400)Online publication date: 29-Jun-2022
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Warford NMatthews TYang KAkgul OConsolvo SKelley PMalkin NMazurek MSleeper MThomas K(2022)SoK: A Framework for Unifying At-Risk User Research2022 IEEE Symposium on Security and Privacy (SP)10.1109/SP46214.2022.9833643(2344-2360)Online publication date: May-2022
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McDonald NForte A(2021)Powerful Privacy Norms in Social Network DiscourseProceedings of the ACM on Human-Computer Interaction10.1145/34795655:CSCW2(1-27)Online publication date: 18-Oct-2021
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