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Tip of the Tongue Known-Item Retrieval: A Case Study in Movie Identification

Published: 14 March 2021 Publication History

Abstract

While current information retrieval systems are effective for known-item retrieval where the searcher provides a precise name or identifier for the item being sought, systems tend to be much less effective for cases where the searcher is unable to express a precise name or identifier. We refer to this as tip of the tongue (TOT) known-item retrieval, named after the cognitive state of not being able to retrieve an item from memory. Using movie search as a case study, we explore the characteristics of questions posed by searchers in TOT states in a community question answering website. We analyze how searchers express their information needs during TOT states in the movie domain. Specifically, what information do searchers remember about the item being sought and how do they convey this information? Our results suggest that searchers use a combination of information about: (1) the content of the item sought, (2) the context in which they previously engaged with the item, and (3) previous attempts to find the item using other resources (e.g., search engines). Additionally, searchers convey information by sometimes expressing uncertainty (i.e., hedging), opinions, emotions, and by performing relative (vs. absolute) comparisons with attributes of the item. As a result of our analysis, we believe that searchers in TOT states may require specialized query understanding methods or document representations. Finally, our preliminary retrieval experiments show the impact of each information type presented in information requests on retrieval performance.

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  1. Tip of the Tongue Known-Item Retrieval: A Case Study in Movie Identification

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    cover image ACM Conferences
    CHIIR '21: Proceedings of the 2021 Conference on Human Information Interaction and Retrieval
    March 2021
    384 pages
    ISBN:9781450380553
    DOI:10.1145/3406522
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 14 March 2021

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    Author Tags

    1. known-item retrieval
    2. long-term memory
    3. movie search
    4. tip of the tongue

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    • (2024)Generalizable Tip-of-the-Tongue Retrieval with LLM Re-rankingProceedings of the 47th International ACM SIGIR Conference on Research and Development in Information Retrieval10.1145/3626772.3657917(2437-2441)Online publication date: 10-Jul-2024
    • (2024)Capturing Stability of Information Needs in Digital LibrariesProceedings of the 2023 ACM/IEEE Joint Conference on Digital Libraries10.1109/JCDL57899.2023.00011(276-278)Online publication date: 26-Jun-2024
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