research-article

Just Let Me Do My Job!: Exploring the Impact of Micromanagement on IT Professionals

Authors:

Feruzan Irani-Williams,

Paige S. Rutner,

Constance Campbell,

D. Harrison McKnight,

Bill C. HardgraveAuthors Info & Claims

ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Volume 52, Issue 3

Pages 77 - 95

https://doi.org/10.1145/3481629.3481635

Published: 11 August 2021 Publication History

Abstract

This study seeks to broaden our understanding of the popular, yet under-researched, concept of micromanagement in the IT workforce by exploring IT professionals' trust in the competence of their supervisor as an antecedent to their perceptions of being micromanaged. The study also explores whether felt responsibility is the mechanism via which micromanagement negatively affects IT professionals' job satisfaction and organizational commitment, both proximal factors of turnover. These relationships are explored under the aegis of the Management Control Systems models, leader-member exchange theory, and the job characteristics model. Results indicate that trust in supervisor competence is a significant antecedent to IT professionals' perceptions of being micromanaged and that felt responsibility fully mediates the relationship between micromanagement and organizational commitment. The findings underscore the importance of building IT professionals' trust in their supervisor's competence and suggest that organizations proactively provide early intervention to negate the potential adverse impact on organizational outcomes.

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Index Terms

Just Let Me Do My Job!: Exploring the Impact of Micromanagement on IT Professionals
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management

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cover image ACM SIGMIS Database: the DATABASE for Advances in Information Systems

ACM SIGMIS Database: the DATABASE for Advances in Information Systems Volume 52, Issue 3

August 2021

97 pages

ISSN:0095-0033

EISSN:1532-0936

DOI:10.1145/3481629

Editors:
Deborah J. Armstrong
Florida State University, Tallahassee, FL
,
Tom Stafford
Louisiana Tech University, Ruston, LA
,
Mohamed Tazkarji
Louisiana Tech University, Ruston, LA
,
Heidi Seward
Baylor University, Waco, TX

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Published: 11 August 2021

Published in SIGMIS Volume 52, Issue 3

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https://doi.org/10.3390/safety9030056
ARAR TÇETİNER NYURDAKUL G(2023)Quiet Quitting: Building a Comprehensive Theoretical FrameworkSessiz İstifa: Kapsamlı Bir Teorik Çerçeve OluşturmaAkademik Araştırmalar ve Çalışmalar Dergisi (AKAD)10.20990/kilisiibfakademik.124521615:28(122-138)Online publication date: 25-May-2023
https://doi.org/10.20990/kilisiibfakademik.1245216
Abdul Hamid UIrimescu DZaman M(2022)Challenges of Complex Software Development for Emerging Technologies in Automotive Industry: Bridging the Gap of Knowledge Between the Industry PractitionersSAE Technical Paper Series10.4271/2022-01-0109Online publication date: 29-Mar-2022
https://doi.org/10.4271/2022-01-0109

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