article

Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control

Authors:

Viswanath Venkatesh,

Likoebe M. MarupingAuthors Info & Claims

Information Systems Research, Volume 29, Issue 1

Pages 127 - 148

https://doi.org/10.1287/isre.2017.0723

Published: 01 March 2018 Publication History

Abstract

We integrate control theory and the information systems IS project management literature using a multilevel lens to theorize the cross-level effects of technical IS project risk on individual developer outcomes-performance and psychological stress-and the mechanisms by which IS project managers' project-related knowledge attenuates this relationship. We argue that IS project managers with project-related knowledge mitigate technical IS project risk by facilitating the enactment of internal and external process controls in their IS projects. Our empirical study involves data collected from 1,230 individual developers embedded in 130 IS project teams that are managed by 20 IS project managers. Our results provide strong support for the three-level model and its set of a cross-level main effects of technical IS project risk on individual developer outcomes; b cross-level main effects of IS project manager project-related knowledge on enacted internal and external process controls; and c cross-level moderation of the relationship between technical IS project risk and individual developer outcomes by IS project manager project-related knowledge through internal and external process controls. Our study provides insights on how IS project management, IS project process controls, and technical IS project risk must be managed as a system of multilevel dependencies to achieve the desired developer outcomes.

The online appendix is available at <ext-link ext-link-type="uri" href="https://doi.org/10.1287/isre.2017.0723">https://doi.org/10.1287/isre.2017.0723</ext-link>.

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Cited By

Kude TFoerderer JMithas SHeinzl A(2023)How deadline orientation and architectural modularity influence software quality and job satisfactionJournal of Operations Management10.1002/joom.123069:6(941-964)Online publication date: 14-Feb-2023
https://dl.acm.org/doi/10.1002/joom.1230
Estevam ADennehy DConboy K(2022)Using Flow Tools to Enact Control in Software Development Projects: A Cross-case AnalysisInformation Systems Frontiers10.1007/s10796-020-10081-w24:1(287-304)Online publication date: 1-Feb-2022
https://dl.acm.org/doi/10.1007/s10796-020-10081-w
Irani-Williams FTribble LRutner PCampbell CMcKnight DHardgrave B(2021)Just Let Me Do My Job!ACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3481629.348163552:3(77-95)Online publication date: 11-Aug-2021
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Index Terms

Information Systems Projects and Individual Developer Outcomes: Role of Project Managers and Process Control
1. Social and professional topics
  1. Professional topics
    1. Management of computing and information systems
      1. Project and people management
2. Software and its engineering
  1. Software creation and management
    1. Software development process management

Index terms have been assigned to the content through auto-classification.

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cover image Information Systems Research

Information Systems Research Volume 29, Issue 1

March 2018

254 pages

ISSN:1526-5536

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INFORMS

Linthicum, MD, United States

Publication History

Published: 01 March 2018

Accepted: 02 October 2015

Received: 21 December 2011

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Cited By

Kude TFoerderer JMithas SHeinzl A(2023)How deadline orientation and architectural modularity influence software quality and job satisfactionJournal of Operations Management10.1002/joom.123069:6(941-964)Online publication date: 14-Feb-2023
https://dl.acm.org/doi/10.1002/joom.1230
Estevam ADennehy DConboy K(2022)Using Flow Tools to Enact Control in Software Development Projects: A Cross-case AnalysisInformation Systems Frontiers10.1007/s10796-020-10081-w24:1(287-304)Online publication date: 1-Feb-2022
https://dl.acm.org/doi/10.1007/s10796-020-10081-w
Irani-Williams FTribble LRutner PCampbell CMcKnight DHardgrave B(2021)Just Let Me Do My Job!ACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3481629.348163552:3(77-95)Online publication date: 11-Aug-2021
https://dl.acm.org/doi/10.1145/3481629.3481635
Mendling JBerente NSeidel SGrisold T(2021)The Philosopher's CornerACM SIGMIS Database: the DATABASE for Advances in Information Systems10.1145/3462766.346277352:2(127-140)Online publication date: 28-Apr-2021
https://dl.acm.org/doi/10.1145/3462766.3462773
Dunaway M(2019)A Comparative Review of Team Emotional Intelligence Measures for IT TeamsInternational Journal of Technology Diffusion10.4018/IJTD.201910010310:4(36-57)Online publication date: 1-Oct-2019
https://dl.acm.org/doi/10.4018/IJTD.2019100103
Moeini MRivard S(2019)Responding—or not—to information technology project risksMIS Quarterly10.25300/MISQ/2019/1450543:2(475-500)Online publication date: 1-Jun-2019
https://dl.acm.org/doi/10.25300/MISQ/2019/14505

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