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Alerts as Coordination Mechanisms: Implications for Designing Alerts for Multidisciplinary and Shared Decision Making

Authors:

Angela Mastrianni,

Aleksandra SarcevicAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 6, Issue GROUP

Article No.: 9, Pages 1 - 14

https://doi.org/10.1145/3492828

Published: 14 January 2022 Publication History

Abstract

In this study, we explore how clinical decision support features can be designed to aid teams in caring for patients during time-critical medical emergencies. We interviewed 12 clinicians with experience in leading pediatric trauma resuscitations to elicit design requirements for decision support alerts and how these alerts should be designed for teams with shared leadership. Based on the interview data, we identified three types of decision support alerts: reminders to perform tasks, alerts to changes in patient status, and suggestions for interventions. We also found that clinicians perceived alerts in this setting as coordination mechanisms and that some alert preferences were associated with leader experience levels. From these findings, we contribute three perspectives on how alerts can aid coordination and discuss implications for designing decision support alerts for shared leadership in time-critical medical processes.

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Cited By

Tang XWong SPu KChen XYang YChen Y(2024)VizGroup: An AI-assisted Event-driven System for Collaborative Programming Learning AnalyticsProceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3654777.3676347(1-22)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3654777.3676347
Grace RPang FKropczynski J(2024)Cues facilitating collective sensemaking during emergencies: Gaps, inconsistencies, and indicatorsInternational Journal of Disaster Risk Reduction10.1016/j.ijdrr.2024.104897(104897)Online publication date: Oct-2024
https://doi.org/10.1016/j.ijdrr.2024.104897
Mastrianni ATaylor DKrentsa MSarcevic A(2023)Exploring the Design of Computerized Support for Clinical Decisions about Stopping Life-Saving InterventionsCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3596634(142-146)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563703.3596634
Show More Cited By

Index Terms

Alerts as Coordination Mechanisms: Implications for Designing Alerts for Multidisciplinary and Shared Decision Making
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing systems and tools

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 6, Issue GROUP

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January 2022

992 pages

EISSN:2573-0142

DOI:10.1145/3511803

Editor:
Jeff Nichols
Apple Inc., United States

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Copyright © 2022 ACM.

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Publication History

Published: 14 January 2022

Published in PACMHCI Volume 6, Issue GROUP

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Cited By

Tang XWong SPu KChen XYang YChen Y(2024)VizGroup: An AI-assisted Event-driven System for Collaborative Programming Learning AnalyticsProceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3654777.3676347(1-22)Online publication date: 13-Oct-2024
https://dl.acm.org/doi/10.1145/3654777.3676347
Grace RPang FKropczynski J(2024)Cues facilitating collective sensemaking during emergencies: Gaps, inconsistencies, and indicatorsInternational Journal of Disaster Risk Reduction10.1016/j.ijdrr.2024.104897(104897)Online publication date: Oct-2024
https://doi.org/10.1016/j.ijdrr.2024.104897
Mastrianni ATaylor DKrentsa MSarcevic A(2023)Exploring the Design of Computerized Support for Clinical Decisions about Stopping Life-Saving InterventionsCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3596634(142-146)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563703.3596634
Mastrianni A(2023)Supporting Clinical Teams in Decision-Making: Designing and Evaluating Clinical Decision-Support Systems for Time-Critical Medical WorkCompanion Publication of the 2023 ACM Designing Interactive Systems Conference10.1145/3563703.3593064(32-36)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563703.3593064
Lyu YLiu J(2023)Construction of a Shared Decision-Making Model Between Doctor and Patient in China Based on Selection PreferencesHumanities and Social Sciences Communications10.1057/s41599-023-02334-110:1Online publication date: 17-Nov-2023
https://doi.org/10.1057/s41599-023-02334-1
Haldar SStudd HWong NMohr DReddy MMiller E(2022)Collaboration Challenges and Technology Opportunities at the Intersection of Perinatal and Mental Health JourneysProceedings of the ACM on Human-Computer Interaction10.1145/35556146:CSCW2(1-28)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555614
Mastrianni ACui HSarcevic A(2022)”Pop-Up Alerts are the Bane of My Existence”: Designing Alerts for Cognitive Aids Used in Time-Critical Medical SettingsExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519669(1-7)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519669

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