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Design for Social Control of Shared Media: A Comparative Study of Five Concepts

Authors:

Melanie Berger,

Bahareh Barati,

Bastian Pfleging,

Regina BernhauptAuthors Info & Claims

NordiCHI '22: Nordic Human-Computer Interaction Conference

Article No.: 14, Pages 1 - 13

https://doi.org/10.1145/3546155.3546694

Published: 08 October 2022 Publication History

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Abstract

Interactive systems can support and mediate collaborative content selection by providing various modes of control to multiple users at once. However, less is known on how exactly the distribution of control among multiple users influences social interaction and collaboration in physically, shared environments. In this paper, we investigate five concepts of social control and their implementations in an exemplary use case of creating a shared music playlist using in-car infotainment systems. Testing the social control concepts in a mixed-subject experiment (N = 27), we assessed their effects on social connectedness, as an indication of social interaction and collaboration. The results show that both Consensual and Autocratic control improve social connectedness and the collaborative experience. In contrast, Anarchic and Token-Ring control obstructed the perceived connectedness mainly due to overruling other users’ decisions. Discussing the results, the paper draws further implications on how the concepts may improve social connectedness in co-located collaborative settings.

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Cited By

Ali GGiannakos MPetersen S(2024)Technology for Social Connectedness: A Case Study in Academic Communal SpacesDisruptive Innovation in a Digitally Connected Healthy World10.1007/978-3-031-72234-9_28(331-343)Online publication date: 10-Sep-2024
https://doi.org/10.1007/978-3-031-72234-9_28
Berger MDey DDandekar ABarati BPfleging BBernhaupt R(2023)Empowering Driver-Passenger Collaboration: Designing In-Car Systems with a Focus on Social Connectedness, Fairness, and Team PerformanceInternational Journal of Human–Computer Interaction10.1080/10447318.2023.220576939:16(3180-3202)Online publication date: 19-May-2023
https://doi.org/10.1080/10447318.2023.2205769

Index Terms

Design for Social Control of Shared Media: A Comparative Study of Five Concepts
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
    2. Empirical studies in collaborative and social computing
  2. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Collaborative interaction

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cover image ACM Other conferences

NordiCHI '22: Nordic Human-Computer Interaction Conference

October 2022

1091 pages

ISBN:9781450396998

DOI:10.1145/3546155

Copyright © 2022 Owner/Author.

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Published: 08 October 2022

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NordiCHI '22: Nordic Human-Computer Interaction Conference

October 8 - 12, 2022

Aarhus, Denmark

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Cited By

Ali GGiannakos MPetersen S(2024)Technology for Social Connectedness: A Case Study in Academic Communal SpacesDisruptive Innovation in a Digitally Connected Healthy World10.1007/978-3-031-72234-9_28(331-343)Online publication date: 10-Sep-2024
https://doi.org/10.1007/978-3-031-72234-9_28
Berger MDey DDandekar ABarati BPfleging BBernhaupt R(2023)Empowering Driver-Passenger Collaboration: Designing In-Car Systems with a Focus on Social Connectedness, Fairness, and Team PerformanceInternational Journal of Human–Computer Interaction10.1080/10447318.2023.220576939:16(3180-3202)Online publication date: 19-May-2023
https://doi.org/10.1080/10447318.2023.2205769

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