Ethical Awareness of UXers in the Loop: Ethical Issues in the Uxer-AI Collaboration Process from a UX Perspective
Authors: 
Harin Yoon, Soojin JunAuthors Info & Claims
Harin Yoon, Soojin JunAuthors Info & ClaimsArticle No.: 6, Pages 1 - 6
Abstract
Artificial Intelligence (AI) has emerged as a prominent collaborative tool across diverse domains, driving innovation in various tasks. However, this human–AI process brings forth a range of ethical considerations that require careful examination. This study investigates the ethical concerns that arise during the user experience designer (UXer)–AI co-creation process and the evolving role of UXers. Employing a mixed methods approach, combining observational task performance experiments and in-depth interviews, the study captures UXers' perceptions of ethical issues in the UXer-AI co-creation process. The findings shed light on three prominent ethical challenges in the UXer–AI co-creation process: reliability, bias, and unemployment. Consequently, this study emphasizes the crucial role of UXers, such as fact-checking, empathy-based decision making, and effective communication with AI, mitigating these ethical challenges. These findings enhance our understanding of UXers' responsibilities and shed light on the potential of leveraging AI as an effective collaborative tool for task completion.
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1. Presentation video (Video Pre-Views) 2. An additional video for the madness session 3. Poster
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1. Presentation video (Video Pre-Views) 2. An additional video for the madness session 3. Poster
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- Ethical Awareness of UXers in the Loop: Ethical Issues in the Uxer-AI Collaboration Process from a UX Perspective
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September 2023
256 pages
ISBN:9781450399241
DOI:10.1145/3565066
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Published: 26 September 2023
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