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Conversations with the News: Co-speculation into Conversational Interactions with News Content

Authors:

Oda Elise Nordberg,

Frode GuribyeAuthors Info & Claims

CUI '23: Proceedings of the 5th International Conference on Conversational User Interfaces

Article No.: 32, Pages 1 - 11

https://doi.org/10.1145/3571884.3597123

Published: 19 July 2023 Publication History

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Abstract

Conversational agents have limited conversational capabilities and there is a debate as to whether interactions with conversational user interfaces (CUIs) are truly conversational. Currently, most news and journalistic content is presented in a monologic form. Simultaneously, there is an expectation that CUIs can change how we interact with news content. To explore what conversational interactions with the news could look like, two co-speculation workshops were arranged. The design-led inquiries focus on how conversations can be used as a resource for designing interactions with CUIs for news. Three different prototyping techniques were used in the design explorations: storyboarding, scripting and role-playing. Our work offers two main contributions: 1) We identify three dimensions relevant to the design space of CUI for news: the CUIs’ role, conversational capabilities, and locus of control, and 2) a critical reflection on the potential of different techniques for prototyping CUIs.

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Table with the prototypes from our two co-speculation workshops exploring future interactions with CUIs for news purposes

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Cited By

Ruitenburg YLee MIJsselsteijn WMarkopoulos P(2024)Seeking Truth, Comfort, and Connection: How Conversational User Interfaces can help Couples with Dementia Manage Reality DisjunctionProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665547(1-15)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3665547
Hoque MMahfuz AKindi MHassan N(2024)Towards Designing a Question-Answering Chatbot for Online News: Understanding Questions and PerspectivesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642007(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642007

Index Terms

Conversations with the News: Co-speculation into Conversational Interactions with News Content
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Natural language interfaces

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cover image ACM Conferences

CUI '23: Proceedings of the 5th International Conference on Conversational User Interfaces

July 2023

504 pages

ISBN:9798400700149

DOI:10.1145/3571884

Editors:
Minha Lee
Eindhoven University of Technology, Netherlands
,
Cosmin Munteanu
University of Waterloo, Canada
,
Martin Porcheron
Bold Insight, UK
,
Johanne Trippas
RMIT University, Australia
,
Sarah Theres Völkel
Google, Germany

Copyright © 2023 Owner/Author.

This work is licensed under a Creative Commons Attribution International 4.0 License.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 19 July 2023

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CUI '23: ACM conference on Conversational User Interfaces

July 19 - 21, 2023

Eindhoven, Netherlands

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Overall Acceptance Rate 34 of 100 submissions, 34%

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CUI '25

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ACM Conversational User Interfaces 2025

July 7 - 9, 2025

Waterloo , ON , Canada

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Cited By

Ruitenburg YLee MIJsselsteijn WMarkopoulos P(2024)Seeking Truth, Comfort, and Connection: How Conversational User Interfaces can help Couples with Dementia Manage Reality DisjunctionProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665547(1-15)Online publication date: 8-Jul-2024
https://dl.acm.org/doi/10.1145/3640794.3665547
Hoque MMahfuz AKindi MHassan N(2024)Towards Designing a Question-Answering Chatbot for Online News: Understanding Questions and PerspectivesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642007(1-17)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642007

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